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Posted on Dec 17, 2014
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Why won't my interior microwave light turn off and my microwave won't start?

Microwave isn't working. When you open then close the door, the inside light doesn't turn out and the microwave won't start. Unplugging the microwave and plugging it back in of course turns off the light, but even with the light off and door closed, the unit still won't start. Model is Kitchen Aid Over the Range YKHMS1850SS2. Thanks!

1 Answer

Darrell

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  • Expert 68 Answers
  • Posted on Dec 19, 2014
Darrell
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It sounds to me that your door switches aren't working.Your oven is protected by a couple of switches that engage when you open or close the door.They control a couple of safety features and also your interior light.One of them seems defective.

Testimonial: "Thanks Darrell - should I be able to test them using an ohm meter to confirm if one is faulty or do I have to buy the parts and replace them to know if that's the issue?"

  • 1 more comment 
  • Darrell Dec 19, 2014

    Yes you should be able to test them.You'll have to remove the wires to check each switch.Some are n/o and n/c.If they prove alright,it may be the mechanical side of the door not moving the switch.Your light was giving you trouble,so trace the wire to that particular switch.

  • adina_kaufma Dec 19, 2014

    Thanks Darrell - this is really helpful. I'll check the switch that is wired to the light - much appreciated.

  • adina_kaufma Dec 19, 2014

    Quick follow-up - if the switch connected to light is defective, would that keep the oven from turning on even if light is off (i.e. plug microwave in, try to start cooking, won't turn on - could faulty switch connected to light do this?)

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Ibought a new microwave today and after installing it the interior light stays on and the microwave doesnt start unless I open and close the door any ideas for me?

Take it back for a replacement. You have a bad door switch and it is not recognizing when the door is closed.

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Need a bit more information here. Does it still cook when told to do so? If not, you may have a problem with the door close switch. Perhaps it is as simple as using a screwdriver to finesce the actuator back into position. The inside edge of the door has a metal latch and often times a slightly shorter pin or tab that actuates the door open switch. This not only enables the light in the microwave to turn on when the door is open it also tells the cooking circuits to disable until the door is properly closed. If the switch itself is bad you'll have to take the microwave apart to get it out. RepairClinic.com has a huge assortment of parts that are easy to search and find.
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see this causes and fix it. God bless you
Open Lever If the microwave door won't open the open lever might be broken. This part can be replaced separately.

Door Spring If the microwave door won't open the door spring may have broken. The door spring is located inside the door and keeps downward pressure on the door hook.

Door Latch If the microwave door won't open the door latch might be broken. The door latch is inside the microwave. The door hook, which is part of the door, engages with the latch to keep the door closed during operation. If the door latch or actuator breaks the door may not open.

Door Hook If the microwave door won't open the door hook might not be releasing properly. The door hook is installed inside the door and normally releases when the door is opened. The hook is made of plastic and will break over time. When this happens it will need to be replaced, it can't be repaired.

Button Spring If the microwave door won't open the button spring might be broken internally. The button spring can be replaced.
Button If the microwave door won't open the button might be broken internally. The button can be replaced.

Handle Actuator If the microwave door won't open the handle actuator might be broken. This is a plastic part which can become brittle over time. This part is connected between the door button and the door latch assembly.

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I have the same problem. Is the light still on inside the microwave? Mine is on and the microwave thinks the door is not shut. I took the top off of the microwave and the latch needs to push down on a switch once shut. The latch was reaching the switch, but I think some spring in the door, pushing the latches down, has broken since it reaches the switch when closed but there isn't any downward force to flip the switch.
I am trying to figure out how to repair the latch but if your light is on when you "shut" the door, you may have the same problem.
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I had this exact same problem with my salton microwave! Even tried taking it back to the store, but with no reciept there was little they could do. Anyways try jiggling the clasps on the side of the the door, the ones that connect it to the microwave. Mind you don't jiggle too hard. Now firmly close the door, you should hear a distinct click. Now try it! The light only works when the microwave is on. The microwave won't work unless the door is closed properly and my problem was the claps were stuck! I hope this helps.
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If you're saying that the inside light won't come on when you opoen the door, then you probably have a bad door switch, most likely the upper one. The most common causes are opening the door while it's cooking instead of hitting the STOP pad first, broken switch mounts, and damage to or slamming the door. These switches are locally available at appliance parts companies. I have a helpful text file with critical safety information and info on diagnosing and replacing door switches. You can find it by doing a search on Yahoo.com (not Google) for microwave doorsw.txt I appreciate your rating of this answer.
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