Question about Apple 20gb Ipod Mp3 Player With Click Wheel System

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Click Wheel My 20gb iPod click wheel has stopped functioning, so that I can't scroll through any of the menus. Anyone have a suggestion on how to fix this myself, since apple wants like $350 bucks to do it. Thanks.

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  • Anonymous Nov 13, 2007

    I'm experincing the same exact problem.. PLEASE HELP!!

  • CGervaso Dec 23, 2007

    I spilled soup on my iPod-- everything is working except for the click wheel... what do I do?

  • LATVIA Feb 26, 2008


  • beezhead Mar 16, 2008

    my 20gb click wheel is just cycling from apple logo to off repeatedly i am not able to reset the unit how can i remove and re-seat the battery?....



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This usually happens if the iPod wheel is defective, sometimes caused by getting in contact with water sometimes simply through wear and tear. If you're out of warranty, There are specialized online tutorials with iPod Repair instructions that will guide you through the steps of taking it apart and replacing the wheel altogether otherwise you'll have to send it to any third party iPod repair service and they'll replace the wheel for you.

Posted on Jun 05, 2009


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Posted on Jan 02, 2017


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My ipod is saying to go to ipod support dont know what to do please help me anyone.

Hi Carmen,

It is mean, you need to go to apple website to get the your ipod needs.
Just go to the site using your ipod and complete the process.


Oct 07, 2011 | Apple 20gb Ipod Mp3 Player With Click...

1 Answer

Apple 20gb ipod mp3 player wont turn on. only shows apple sign and says apple/support

This happens quite often but does not necessarily mean that your iPod needs service.

Launch itunes first, (not by plugging in ipod and allowing to launch automatically.)
Then, plug in ipod. After you see it load into itunes, you can use the ipod restore function. You'll lose your music but you it will restore all of it after it resets.

Mar 04, 2010 | Apple 20gb Ipod Mp3 Player With Click...

1 Answer

Ipod 20gb showing file folder with the triangle or Do Not Disconnect then after a few seconds will reboot, dont know if i can fix, or just throw away

Only suggestion I can make is to turn on and off 5 times last to on then hold down middle and top of click wheel till apple logo appears. This should reset your ipod.

Sep 25, 2009 | Apple 20gb Ipod Mp3 Player With Click...

1 Answer

Ipod 20gb is frozen on disconnect screen

What you have to do is connect the IPod to your computer and open up ITunes. Click on your IPod icon then click on RESTORE IPod. If the IPod does not connect or keep connection then hold down Menu and the center (click) button for about 5-15 seconds til it reboots. If it doesn't respond at first keep trying. My wife had one doing that for over a year and could not Restore it on her PC til she gave it to me and after about an hour on my Mac it finally Restored and it's been good since then. If you can try it on a Mac, you might loose all your music , but it will be Alive again for free. Good Luck and be Patient.

Apr 29, 2009 | Apple 20gb Ipod Mp3 Player With Click...

1 Answer

Ipod 4th gen. the wheel does not work + I can't scroll through menu

You'll need to replace the click wheel. You can get one on ebay for about $10 and put it in yourself or let a repair shop do it for you for about $40.

This is a common problem on ipods.

Jan 29, 2008 | Apple iPod MP3 Player

1 Answer

Ipod 20gb trouble

t tells me to plug something into it, but it looks like a charger. i do that and i press the menu and the click wheel and the bettery level stays the same!

Dec 15, 2007 | Apple 20gb Ipod Mp3 Player With Click...

2 Answers

Apple Ipod 20gb re-set problem

My ipod did this. That symbol means corrupted files which probably means you need to format your ipod. Mine also continued to freeze which is caused by a slightly warped harddrive. Open it up by prying loose the edges w/ a guitar pick or butter knife, take a business card and fold it in half and place it between the HDD and the foam to add pressure to the HDD. Should fix your problem.

Nov 15, 2007 | Apple 20gb Ipod Mp3 Player With Click...

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