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hi there. i hope i can help you? what you need to do is open the stapler up check for any stuck staples? where they come out. dont put two many in at any one time. please make sure you are putting the correct staples in? is there a sound when in normal use? if yes it may well be a blockage. also check the fuse in the plug just in case ? i hope this will help you,
First, are you using the recommended staples for this stapler? Many heavy duty electric staplers don't use "standard" desk staples. Second, try unplugging the stapler, unloading the staples, and if possible, reach a couple of fingers into the stapler and try manually pushing up on the staple head to see if you can get the driver blade to come down. Does it come down smoothly, or does it seem like there is something stuck in there? If you aren't sure about disassembling the unit (my usual method-but I'd recommend having the parts diagram handy), try using a flashlight to look at the underside of the staple head, where the staples come out - can you see anything stuck in there? If so, you might be able to use a small knife blade or small dental pick to get jammed staple pieces out.