Question about Nortel Networks Business Series Terminal T7316E

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Put the staff extensions in a seperate greeting but able to make it play at all times by pushing a button for example "You have reached......... " and at the end "for a list of the staff extensions pr

I tried fiddling with the greeting menu but I dont want to mess anything up so I need to ask someone because I cant find anything on the manual or online sources

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You need CCR which is more complex.

AA
AA/Grtg/Grtg/1 = Thank you for calling ABC
AA/Grtg/Grtg/2 = Thank you for calling ABC we are now closed
AA/Table/1/Morn = Grtg 1
AA/Table/1/After = Grtg 1
AA/Table/1/Even = Grtg 2

CCR
CCR Path 0 = If you know your parties ext plz enter it now
for list of staff press 1
PATH 1 = MENU, record list of Staff

You need to disable the CCR Tree in Table before you can make changes. DISABLE to disable or 1 to enable.

You should get a tech in to do this and train you how. 1 hour should do it.

Posted on Mar 17, 2015

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Recording Company Greeting 1 Press FEATURE 9 8 3
The display shows
Log: QUIT RETRY REC

2 Enter 1 0 2 0 0 0 0

3 Press OK
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Admin MBOX AA OTHR

4 Press AA
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12 Press OK to Accept the greeting

To program to play
1 From Step 12 press *
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5 Press OK
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