Question about Eagle Consus T ET-CSTSIU2-BK Metal 3.5' USB 2.0 External Enclosure IDE / EIDE, Serial ATA, USB 2.0 External Drive Case

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Eagle Tech Consus Power adapter requirements

Online videos show a multi pin power adapter, this is not the proper power supply for the model I have.. It uses a standard dc single pin plug. does anyone still have one that could provide adapter details?

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IF you have the Eagle Consus T ET-CSTSIU2-BK you must mean one of these (pictured). Check the exact model number of the units in the videos compared to the one you have. 3.5" hard drives need 0V (ground, earth), +5V and +12V which may be on the pins in a multipin connector in some external adapters or less commonly provided internally a single from dc or even ac supply. Further, your supply connector may not have multipins but be a multi-concentric ring type with matching socket (similar to a stereo plug). I suggest you try (discussing the matter with) Eagle support http://www.eagletechusa.com/customer-support/ or as outside chance buying another psu of the correct type from Amazon Newegg (who have sold out of this product) or ebay for example.
Eagle Tech Consus Power adapter requirements - 25323483-mnczl22m1dfigfq2cneuhdbr-3-0.jpg

Posted on Dec 23, 2014

  • themurf47 Apr 23, 2015

    I have the model described by the original post. It has a single DC connection and not the dual voltage mentioned above. It is for a full size hard drive not 3.5. the dual power supply will NOT work with this device. We need the voltage for the single voltage supply. thanks

  • etrc_new Jun 04, 2015

    OK after much toing and froing, which might have done for yourselves, I have a 'definitive' answer from Eagle Tech, in an email they sent to me. The text of the message is "Sorry for the delay in getting back to you. After careful review of your ticket I have found both power adapters for this model. We have two different options for pin connectors, so I grabbed both and have attached a picture of both connector pin and power adapter label, to reveal pin layout, so you can determine which pin is 5V, 12V, etc.
    Please let me know if you would like to purchase the correct power adapter from us at $15.00 including shipping and handling. Again, apologies for the delay and know that going forward were committed to providing you with the best service possible.
    Best Regards,
    Jake T.
    Customer Service Specialist"

    The pictures I will try to attach. If either one of these looks like a match - and I don't know why the same model should offer two different PSU arrangement, I think $15 is a very reasonable for the Original Equipment Manufacturer's item

    4.June.2015

    I hope this solves the problem, Dennis (Engler) and 'themurf47'








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