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How I clean the lens?

Not playable, no disc

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There are special cleaning CDs with bristle hair attached.
You moist them with the special supplied liguid and put the cd in to play.As they spin they gently brush the lens and clean off any debris.
Otherwise you have to open the machine to do it manually with a microfibre cloth (GENTLY) and clear alcohol (JUST A DROP)...

Posted on Dec 20, 2014

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Posted on Jan 02, 2017

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Phillips BDP5100 not play BD (unknown disc) but DVD read and play no problem How can i do pls Help me ????


The player detects that the discs contains unauthorized copies of movie titles.

The disc is with a new format which is not yet supported by the player. Some newly released Blu-ray titles in the market apply new disc format which did not exist when the player was manufactured. This leads to playability problem with these discs. This is not a defect of the player and can possibly be solved by firmware upgrade.
The Philips technical team is constantly working on the firmware development to enable the player to play such discs. Installing the latest firmware in your player helps to ensure optimal playback performance. Please visit the support website of your player regularly to check out new firmware release.
Before you update, read the Firmware Upgrade Readme File on the Software and Drivers page. It contains information on playability resolution on discs of particular movie titles.


If the latest firmware is installed in the player and only one disc can't be played, there may be some problems with the disc. It may be defective/scratched.
Another possibility is that the lens of the player is dirty. Try cleaning the disc and the lens with a lens cleaning kit which is available at electronics stores

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Everytime i put in a cd its says no disc and switches back to radio


The problem could be one of these generally which I have faced

1. The disc may not be in the compatible format.
2. The disc may not be playable due to damages.
3. The disc might not have been placed into the tray on the right side correctly.
4. The player lens may need cleaning.

Try resolving the above and it should work.

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1 Answer

CD not playable


Hello

It sounds to me like the laser lens itself may be damaged or even broken.

Here is something you can try though, this might just work if the laser lens has some dust particles stuck to it. Just go to your nearest cd shop and buy yourself a laser lens cleaner disc, it is cheap.

Follow the instructions, and if the laser lens itself was dirty, this will help, otherwise the laser lens might be broken, which is a ver common problem, cause you used it for three years now.

Hope this can steer you in the right direction.

Kind regards
Andrea

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When loading a disc it will show loading and then it will show no disc and I have run a cleaning disc but did not help


HI.This will occur when the optical assembly becomes unstable. this ((Whole One Piece)), assembly incorporates the spin/load motor, optics housing /arm, tracking device and tracking rail. This is connected to the loading dock assembly. This 'NO Disc' or CD NOT PLAYABLE, code is the result of a failed or burned out lens. It is possible that you have a dirty lens cap. you can try using a cleaning disk in this case to confirm actual lens failure. if the cleaning doesn't restore normal reading capabilities, this will confirm my diagnosis.

You will need to have the optical assembly replaced in this case. once replaced, your unit will be able to read and track once more.

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HI.This will occur when the optical assembly becomes unstable. this ((Whole One Piece)), assembly incorporates the spin/load motor, optics housing /arm, tracking device and tracking rail. This is connected to the loading dock assembly. This 'NO Disc' or CD NOT PLAYABLE, code is the result of a failed or burned out lens. It is possible that you have a dirty lens cap. you can try using a cleaning disk in this case to confirm actual lens failure. if the cleaning doesn't restore normal reading capabilities, this will confirm my diagnosis.

You will need to have the optical assembly replaced in this case. once replaced, your unit will be able to read and track once more.

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HI.This will occur when the optical assembly becomes unstable. this ((Whole One Piece)), assembly incorporates the spin/load motor, optics housing /arm, tracking device and tracking rail. This is connected to the loading dock assembly. This 'NO Disc' or CD NOT PLAYABLE, code is the result of a failed or burned out lens. It is possible that you have a dirty lens cap. you can try using a cleaning disk in this case to confirm actual lens failure. if the cleaning doesn't restore normal reading capabilities, this will confirm my diagnosis.

You will need to have the optical assembly replaced in this case. once replaced, your unit will be able to read and track once more.

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HI.This will occur when the optical assembly becomes unstable. this ((Whole One Piece)), assembly incorporates the spin/load motor, optics housing /arm, tracking device and tracking rail. This is connected to the loading dock assembly. This 'NO Disc' or CD NOT PLAYABLE, code is the result of a failed or burned out lens. It is possible that you have a dirty lens cap. you can try using a cleaning disk in this case to confirm actual lens failure. if the cleaning doesn't restore normal reading capabilities, this will confirm my diagnosis.

You will need to have the optical assembly replaced in this case. once replaced, your unit will be able to read and track once more.

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1 Answer

CD player says CD (and I've tried a few) is not playable


HI.This will occur when the optical assembly becomes unstable. this ((Whole One Piece)), assembly incorporates the spin/load motor, optics housing /arm, tracking device and tracking rail. This is connected to the loading dock assembly. This 'NO Disc' or CD NOT PLAYABLE, code is the result of a failed or burned out lens. It is possible that you have a dirty lens cap. you can try using a cleaning disk in this case to confirm actual lens failure. if the cleaning doesn't restore normal reading capabilities, this will confirm my diagnosis.

You will need to have the optical assembly replaced in this case. once replaced, your unit will be able to read and track once more.

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1 Answer

Player shows '' No Disc'' even when inserted with a disk


When player says no disk, even if the disk inside, and you hear a whirring and clicking noise when you insert a disk, that means that the CD lens is dirty or defective, and the CD drive cannot read the initial CD track, and returns no disk.

Try first using a CD cleaner disk, if that does not work, then you will need to take the apart the unit to clean lens with isopropyil alcohol and cotton sticks.

See also the following websites on how to clean the lens, use a cleaner disk first:



Gizmo Highway DIY - Clean your CD player lens


Lens Cleaning CDR CD-RW (how?)


DVD Not Working

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