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We have a Royal 1620MX 16-sheet cross cut shredder which is working great in our small office. But the manual is teeny weeny, and the info about lubricating was very unclear, so I called their support

Looked all over the Internet, closest I got was calling the 888 number and being transferred to IP office and asked to leave a message! I hung up. No other way to contact Royal that I could figure out!!! GRRR

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

fellowesrep
  • 102 Answers

SOURCE: Royal 85X 10 Sheet Shredder

I personally work with Fellowes brand shredders, but it sounds like you have a paper feed sensor issue. This may be a mechanical or electronic sensor located in the center of the paper feed slot. If it is electronic it may just need cleaning(qtip dipped in rubbing alchohol. If it is a mechanical sensor check to make sure it has not been broken or it may be stuck because of paper that has become wedged behind it(you may need to jiggle the switch a few times to free it). If none of this works you may have a burned out switch or a bad pc1.gif board, contact manufacturer for more info.

Posted on Mar 02, 2008

  • 1 Answer

SOURCE: Need part for royal shredder model sc800

Here's what I found, but good luck...... I've been on hold for 20 minutes now....

http://www.royalsupplies.com/contact-us.html

Spare Parts: 800-222-2310

contact-info.jpg

Posted on Mar 21, 2009

  • 133 Answers

SOURCE: Paper no longer feeds in. Motor works.

Please check the sensor is on or off.
if paper is feeding completely then it means you need to buy a new one.

Posted on May 23, 2009

  • 1218 Answers

SOURCE: Royal VF 1000, overloads with one sheet of paper

Try pouring some shredder oil into the cutting blades where you insert the paper then run the unit in reverse for a while. Then put some of the shredder oil onto a sheet of paper and try shredding the sheet of paper. Some lubrication on a x-cut shredder does not hurt.

Posted on Sep 05, 2010

  • 1 Answer

SOURCE: I just bought a Royal shredder, model MC14MX.

We bought two of them from Sam's Club in mid-2010. They are in our insurance agency. They have actually worked great. We oil them a couple/three times a year and other than that, they've preformed better than I would have expected for the price.

For the record, we do have to turn them on when shredding and then turn them off or they will continue to run. We have never had one turn on by itself, however.

We have an office of between 10 & 12 (it varies) and they get a pretty good work out. No complaints!

Posted on Sep 25, 2012

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1 Answer

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Have you ever "oiled" the machine.
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