Question about Royal Office Equipment & Supplies
Looked all over the Internet, closest I got was calling the 888 number and being transferred to IP office and asked to leave a message! I hung up. No other way to contact Royal that I could figure out!!! GRRR
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Posted on Jan 02, 2017
SOURCE: Royal 85X 10 Sheet Shredder
I personally work with Fellowes brand shredders, but it sounds like you have a paper feed sensor issue. This may be a mechanical or electronic sensor located in the center of the paper feed slot. If it is electronic it may just need cleaning(qtip dipped in rubbing alchohol. If it is a mechanical sensor check to make sure it has not been broken or it may be stuck because of paper that has become wedged behind it(you may need to jiggle the switch a few times to free it). If none of this works you may have a burned out switch or a bad pc board, contact manufacturer for more info.
Posted on Mar 02, 2008
Try pouring some shredder oil into the cutting blades where you insert the paper then run the unit in reverse for a while. Then put some of the shredder oil onto a sheet of paper and try shredding the sheet of paper. Some lubrication on a x-cut shredder does not hurt.
Posted on Sep 05, 2010
We bought two of them from Sam's Club in mid-2010. They are in our insurance agency. They have actually worked great. We oil them a couple/three times a year and other than that, they've preformed better than I would have expected for the price.
For the record, we do have to turn them on when shredding and then turn them off or they will continue to run. We have never had one turn on by itself, however.
We have an office of between 10 & 12 (it varies) and they get a pretty good work out. No complaints!
Posted on Sep 25, 2012
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