Question about Computers & Internet
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Posted on Jan 02, 2017
Hi. I had a similar problem... it can be fixed! Email facebook and explain what happened. Be patient and persistent.
send email to:
the first email I received back from them (day after I emailed) was generic saying:
"Our records indicate that there is not a disabled account associated with the address you are writing from. If you are referring to another account that has been disabled, please contact us directly from the email address you use to log in to that account..."
Except the email I was using DID belong to my missing account. So I replied with the SAME original message. And detailed what happened to my account.
I received a SECOND response, identical to the first.
I emailed them AGAIN detailing what happened.
FINALLY (about 1 1/2 weeks later) I received this email:
Your original account has been reactivated and you should be able to access it now. Sorry for the inconvenience. If you have any further questions, please visit our Help Center at the following address:
Thanks for contacting Facebook,
IT CAN BE RESTORED!!!! :) email@example.com
Posted on Jul 29, 2009
That is simialr to my problem and I was told by the Geek Squad that I was hacked and need facebook to help reopen my account as it is affecting even my yahoo account
Posted on Sep 15, 2009
You have to use your E-Mail account that you use to login for your FB account.
* Use the link below to reset your password
* Enter your e-mail id for the password confirmation code
* Go to your email account and verify the FB mail in which the code has been sent.
* Use the code in the FB and reset the password for your account
Without the confirmation code its not possible to reset a FB account password.
Posted on Nov 03, 2010
Absolutely! Simply make sure to change the email address you use on FixYa to match the primary email address you use on Facebook. (The passwords do not need to be the same).
You will now be able to log in to your FixYa Profile using Facebook. All past information will be in tact and your Facebook Profile Picture will be your new FixYa profile picture!
Posted on Mar 14, 2012
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