Question about Samsung RS265TDRS Side by Side Refrigerator

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What do I do,my Samsung freezer is working but not the refrigerator which is not cooling,how much should the setting be on both

I unplug it then replug again.

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The normal setting for freezer and fresh food side is 5. A very common cause of loss of cooling in the fresh food side is the vent are blocked for cool air exchange from the freezer. Find the two vents to and from the freezer to fresh food side and make sure they are not blocked. Most problems can be solved by decluttering freezer and fresh food side.
Next check to see if the evaporator fan is running. This fan provides the push for air circulation through the vent dampers in this type of refrigerator.
If this does not fix the problem and is still under warranty, call the 800 number and pay the small service fee and get a professional to analyze and determine which part is not working.
Hope this helps.

Posted on Dec 15, 2014

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Posted on Jan 02, 2017

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