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Kindle turns on but will not allow me to swipe the unlock icon. holding power button till shut off option comes on and it won't let me shut it down that way. tried to restart 100 times and still nothing??

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Posted on Jan 02, 2017

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SOURCE: My kindle wont turn on and it wont reset when I

Make sure the device is charged. The Kindle does not use a lot of power, I need to charge mine every three weeks only, but it eventually depletes. The power LED should turn from orange to green when fully charged.

If the Kindle still does not switch on using the slide-and-hold, it most likely is defect and is in need of a repair.

Only one other thing comes to mind: the Kindle 3 (6" display, black case) uses a patented sliding lock to hook into protective covers sold by Amazon. This innocent looking hooks are in fact quite nifty, they also act as power connectors to external lighting build into more expensive protection covers. The first series of non-lighted covers from Amazon has been reported to interfere with electrical internals of the Kindles. For later covers, this flaw was fixed.
If you feel you suffer from this problem, contact Amazon support by calling one of these numbers: Inside the United States: 1-866-321-8851, Outside the United States: 1-206-266-0927. They are usually quite forthcoming in helping customers.

Posted on Dec 31, 2010

  • 1 Answer

SOURCE: When I picked up my Kindle to read it today, the

my kindle has frozen 3 times when trying to search the web, we have only had it for 3 days, what gives....not happy

Posted on Mar 25, 2011

  • 1 Answer

SOURCE: How do I unlock my

I forgot my password for my amazon kindle

Posted on Sep 01, 2011

  • 128 Answers

SOURCE: My iPad won't turn on. First it would not turn

just take it to an apple store they will be able to fix it and if they cant they will give u a replacement...

Posted on Sep 06, 2011

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SOURCE: my coby kyros mid 1125 want unlock when i try to slide the unlock slider nothing i've tried to power down it want let me do nothing help please!!!!

Have you tried taking the battery out? That solves a lot of problems.

Posted on Dec 27, 2011

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2 Answers

How do i set the date and time on my kindle fire hd

If you power on your device with the screen running.

Swipe down from the very top of the screen.

You will set a settings button with a cog or sprocket above it. Tap the settings button.

In settings you will see device options. Click that.

Next you will see date and time.

Tap the time icon or display showing time. You will then choose your time zone and once chosen your time will auto set to the correct time.

Tap as followed. Settings/DeviceOptions/Date&Time/Time/SetTimeZone

Oct 06, 2017 | Tablets & eReaders

1 Answer

Kindle will not shut off-goes to shut off or cancel but wont move. doesnt charge well-doesnt always hold charge

Patricia, Using the power switch, you can forcibly reset your Kindle device. This reset will shut down the Kindle without accessing the shutdown command from within the Kindle's operating system, a particularly useful tool when dealing with a frozen Kindle. To initiate a hard shutdown, Kindle disconnect from its charger, slide and hold the power switch for about 20 seconds. This will force the Kindle to shut down, now it can be restarted normally.
Check links below for charging problems.
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."
Reset Kindle Fire When it Won Turn on or Charge

Troubleshooting Kindle Fire That Won Charge

Kindle Fire not charging

9 common problems with the Kindle Fire HD and how to fix them

Feb 25, 2016 | Amazon Kindle Fire HD

1 Answer

How do I get out of Safe Mode?

Hi Claudia. I found this.

I found Please remove leather case on your kindle before performing the steps below.
Please press and hold down the power button for 25-30 seconds until the Kindle restarts or Shutdown. If it prompts for Shutdown then please shut down the device and power it back on.
That should fix the problem.
If the answer to your question was informative and helpful, please show your appreciation for my efforts by clicking the green Accept Answer button right below my first response.
Thank you for choosing Experthelp.

Safe mode turns on when you shut down the kindle while the volume button is being pressed down. Solution-Restart your kindle by holding the power button until the screen shuts off. Make sure that the volume button is not being pressed while you restart your kindle. Then keep pressing the volume button, about 10 times to unstick them then turn on the kindle. Safe mode should turn offand how you go into it.

Safe mode turns on when you shut down the kindle while the volume button is being pressed down. Solution-Restart your kindle by holding the power button until the screen shuts off. Make sure that the volume button is not being pressed while you restart your kindle. Then keep pressing the volume button, about 10 times to unstick them then turn on the kindle. Safe mode should turn off

and I found this

Jan 17, 2016 | Amazon Kindle Fire HD

1 Answer

Where is the reset button on the kindle fire?

According to " E-Reader Soft Reset
  • 1 Open your Kindle's Menu while on the Home screen. Do so by pressing the Menu button, or the onscreen Menu icon for Kindle Paperwhite owners. Select the "Settings" option.
  • 2 Choose "Menu" again from within the Settings menu. This displays a different menu than before.
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  • 3 Choose the "Restart" option. Wait while your Kindle powers off and on again.
E-Reader Hard Reset
  • 1 Charge your Kindle e-reader before performing a hard reset. Charging helps ensure your problem isn't related to the device having a low battery.
  • 2 Hold down the Power button for 20 seconds. The screen will change after a few seconds, but continue holding the power button for the full 20 seconds before releasing.
  • 3 Wait while your Kindle restarts.
E-Reader Factory Reset
  • 1 Press your Kindle's Menu button. Select "Settings" from the menu.
  • 2 Open the menu once more from within the Settings window. Select "Reset to Factory Defaults," or "Reset Device" if you're using a Paperwhite.
  • 3 Select "Yes" in the confirmation window after reading the warning. Wait while your Kindle restarts and restores.
Fire Soft Reset
  • 1 Hold the Power button down for three to five seconds. A Shutdown window appears.
  • 2 Tap the "Power Off" button in the Shutdown window. Wait for the Fire to shut down completely.
  • 3 Press the Power button to turn the device on again.
Fire Hard Reset
  • 1 Plug your Kindle Fire in and give it time to charge before performing a hard reset. This helps ensure your issues aren't related to having a low battery.
  • 2 Hold down the Power button for 20 seconds. The Kindle Fire will shut down.
  • 3 Press the Power button to turn the Kindle Fire back on.
Fire Factory Reset
  • 1 Swipe your finger down from the top of your Kindle Fire's screen, presenting the Quick Settings menu.
  • 2 Tap the "Settings" option and select "Device."
  • 3 Select "Reset to Factory Defaults," then tap the "Reset" button. Wait while your Kindle Fire restarts and restores.

Read more :

May 10, 2015 | Tablets & eReaders

1 Answer

When I turn on my Kindle, I can't go to my apps carosel

To turn off the Kindle Fire HD completely, hold the power button down for 2-3 seconds and release. A "Shut Down" button will appear (opposite "Cancel"). Touch that button. Allow the unit to cycle off completely. Wait one minute, then power up again. Your functionality should be restored.

Feb 08, 2015 | Amazon Kindle Fire HD

1 Answer

Why has my Kindle stopped working?Kindle working fine; suddenly message came on and Kindle went blank; light is still on; when I try to shut off/back on it starts up and swipe to unlock works and nothing....

make sure its charged and then hold down the start button for 30 seconds and see if this will set the Kindle to work. If that doesn't work call customer service

Feb 04, 2015 | Amazon Kindle Paperwhite 3G

2 Answers

I cannot get back my stuff on my kindle. It is on Kid Stuff;it WON"t go away.

The kindle and most other tablets allow multiple profiles to be setup and used by several people.
Try swiping your finger down from the top of the screen, you should see "Parent Settings" If you set a password you can input it here then pick a new profile to switch to.
If no password was set, you should simply be able to switch profiles.

Nov 17, 2014 | Amazon Kindle Fire HD

1 Answer

My kindle won t turn on or off

You should try reset it by holding the power button down for 20 seconds, or in till you see it start to reboot then let go., hope this helps

Aug 24, 2014 | Amazon Kindle Fire HD

1 Answer

How do I reset my ipad

What type of reset? To reset go to settings>General> scroll to bottom of the page and you'll find reset options there. To turn off the iPad completely, not sleep, you hold the power button down until you get asked if you want to turn off, swipe and it's off. Turn on by holding down until it starts. If you want to clear the RAM hold the power button down till the turn off swipe screen appears, then hold down the home button until screen returns to normal. Hope that helps.

Sep 20, 2013 | Apple iPad Tablets & eReaders

1 Answer

My kindle fire is frozen and won't turn off

Press and hold the power button for fifteen seconds or so, ignoring any "Shut down?" prompts, until it turns off. Release the button, then press and hold it for a second or two until it starts to reboot.

Sep 03, 2012 | Amazon Kindle 2

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