I have a blackberry BOLD. I can't change my password or email address on blackberry account. I can't remember my old password. Please help!

Open a new email account and name it the same as the old email account... if it doesn't exist you should be able to make a new one that is a clone of the old one..bb will not know.. and the email provider will see an email to be delivered to the clone account.... and if it is still active request a password reset

Overview





There are two scenarios whereby a BlackBerry smartphone user is unable to log into BlackBerry World with the BlackBerry ID when the SIM card has been removed from the smartphone.

1. If the SIM card is removed from a smartphone where a BlackBerry ID has not been previously set up, then the option to skip the login to BlackBerry ID will be available.
   
   


2. If the SIM card is removed from a smartphone where a BlackBerry ID has already been set up, then the option to skip the login to BlackBerry ID will not be available. The BlackBerry smartphone user will be required to log in with the last known BlackBerry ID credentials.

Workaround

If the BlackBerry ID password has been forgotten but the answer to the password recovery question is known, select Forgot Password on the smartphone and answer the recovery question to generate a password reset email.



If the BlackBerry smartphone user knows the email address used for the BlackBerry ID login but is unable to remember the associated password then it is possible to reset the password using the steps below:




Note: If the BlackBerry ID account is not confirmed, it is necessary to provide the answer to the password recovery question as part of the web based password reset flow.



To see if a BlackBerry ID account is confirmed, log in to the BlackBerry ID account, select Account Details and locate the Email Status field.

1. Browse to the following URL using a desktop browser, the BlackBerry Browser on the BlackBerry smartphone, or the Browser on the BlackBerry PlayBook: http://blackberryid.blackberry.com/bbid/recoverpassword
   


2. Enter the BlackBerry ID Username (email address) and the CAPTCHA characters, then click Submit.
   


3. Enter the Answer to the Password Recovery Question, then click OK.
   
   Note: Answering the recovery question is only required if the BlackBerry ID account is not confirmed.
   


4. A confirmation message will be displayed A password reset email has been sent to email@domain.com, at which point, a reset email will be delivered to the associated email address inbox.
   


5. Log in to the email account associated to the BlackBerry ID using the desktop browser, BlackBerry Browser on the smartphone, or the Browser on the BlackBerry PlayBook.
   


6. Locate the password reset email and select the Change your BlackBerry ID password link.
   
   Note: The BlackBerry ID reset email will come from bbidpw-donotreply@blackberry.com. If the email is not found in the inbox, check the mailbox's Spam or Junk folder.
   


7. When the password reset page loads, enter the Answer to the Password Recovery Question, enter the New Password, Confirm Password, then click Submit.
   


8. A confirmation message will display once the changes have been saved successfully.
   


9. Moving forward use the newly created password whenever logging into BlackBerry ID.

If you would like to keep your existing BlackBerry ID account and simply change the email address that is associated with the account, use the steps for your specific device below.
Note: Your new username must not already be associated to another BlackBerry ID.
If you need further support, you can get BlackBerry ID support here.
On the BlackBerry 10 smartphone:

1. Swipe down from the top of the home screen and tap Settings.
2. Tap BlackBerry ID.
3. Tap the edit Edit button.
4. Clear the BlackBerry ID Username field and enter the email address to use as your BlackBerry ID Username.
5. On all-touch devices, press and hold the space bar to hide the keyboard.
6. Tap the Submit button.
7. Read the confirmation message, and tap Continue.
8. Enter your BlackBerry ID password and tap OK to complete the change.
9. A message is displayed to confirm the change was successful. Tap OK to return to the BlackBerry ID settings screen.

On the BlackBerry smartphone running BlackBerry 7 to 7.1:

1. From the home screen, select Options > Device > BlackBerry ID.
2. Clear the Username field and enter the email address to use as your BlackBerry ID Username.
3. Press the Menu key and select Save.
4. Enter your BlackBerry ID password and select OK to complete the change.
5. A message is displayed to confirm the change was successful.

On the BlackBerry PlayBook tablet:

1. Swipe down from the top bezel or tap the Settings icon.
2. Tap BlackBerry ID.
3. Tap the BlackBerry ID Information pencil icon.
4. Clear the BlackBerry ID Username field and enter the email address to use as your BlackBerry ID Username.
5. Tap Submit.
6. Enter your BlackBerry ID password when prompted and tap OK.
7. A message is displayed to confirm the change was successful.

On the Android device, iPhone, iPad, iPod touch, or Windows Phone:

1. Open BBM.
2. Tap the More button (3 dots).
3. Tap Settings. If using a Windows Phone, also tap General.
4. Tap the BlackBerry ID email address.
5. Enter the BlackBerry ID Password and tap Sign In.
6. Tap Edit Account Information.
7. Clear the BlackBerry ID Username field and enter the email address to use as your BlackBerry ID Username.
8. Tap Save.
9. Scroll to the bottom of the Account Information screen and tap the Done button.
10. Tap the Back button to exit Settings.

From a web browser on any device or computer:

1. Visit http://www.blackberry.com/blackberryid.
2. Under Already have a BlackBerry ID?, click Sign in.
3. Enter your current username and password, and click Sign In.
4. Next to Details, click Edit.
5. Clear the Username field and enter the email address to use as your BlackBerry ID Username, then click Save. A confirmation email is sent to the email address.
   
6. Open the email from donotreply@blackberry.com with Subject: Confirm your BlackBerry® ID email address. In the message body, click confirm your email address.
7. On the Confirm your BlackBerry ID screen, enter your BlackBerry ID password and click Submit.
8. A message is displayed to confirm the change was successful.

Important information can sometimes be sent to an old email address that you no longer use.

For instance, if you registered a domain name, a website hosting account, a PayPal, or eBay account with an old email address but forgot to update your account when you switched email providers, then messages sent by those sites will be overlooked.

Finding old email accounts is not that difficult, especially because email users tend to use the same user name, or variations of it, for all email accounts.

If you know, or have an idea of what the old user name was, then retrieving, or changing the password is simple, but each email server uses a different user name or password retrieval method.

Call your internet provider and tell them you have forgotten your email account.

Give them your name and account number, found on your monthly statement.
In some cases the Internet provider will want to email this information to you.

Be sure they send the information to the alternate email address which you can access.
You don't want them to send messages to the email address you can't currently access.

The internet provider will ask you the security question you selected when signing up for the account.

If you can't remember what you selected, then the customer service representative may ask for a user name, your address, or the telephone number under which you registered the account.

Reset the password with the customer service representative over the phone.
The representative will help you change the user name if needed and reset the password so you can access the account again.
Yahoo Email

Go to the Yahoo mail page which asks you for your Yahoo ID.

Click on "I can't access my account."

Make the appropriate selection from the choices.
If you choose "I can't remember my user ID" then Yahoo will have you answer the "secret questions" they asked when you signed up.

These questions will be something like: "What was your first car?" or "Who was your third grade teacher?" If you answer coincides with the answer you gave when you signed up for the account.

Yahoo will give you your user ID.

After recovering your user ID, click on "I can't access my account" again and select "I can't remember my password," then click next and you will be taken to a change password screen, where you can change your password.

Start using your old Yahoo email account.
MSN Hotmail Email

Go to the Hotmail, or the MSN ID page, where it asks for your user name and password
Enter your user ID.

Unfortunately, MSN requires you to remember the user ID.

Click on "I have forgotten password"

Choose whether you want your password mailed to you or changed.
Unless you have registered a secondary email, if you choose email then the password will be sent to the account you can't access.

If you want to change password then you will be asked the security questions you specified when you registered the account.

Questions are something similar to, "Mothers birth place?" You may also be asked for your zip code, or address.

Enter a new password.

Enter anew password when the MSN ID page loads again and access your old email account.
Gmail Email

Access the Gmail ID page and click on "I can't access my account."

Choose the appropriate selection from the page that loads.
Options include, "I have forgotten my password" and "I have forgotten my user name."

If you select "I forgot user name," then click on "retrieve user name page," which you will see further down on the page.

Enter the alternate e-mail with which you registered the account.
The user name will be sent to that email.

Select "I have forgotten my password" If you know your user name then choose and click on "retrieve password" page.

Enter your user name on the page that comes up and then answer the confidential question that is asked.

Send password reset instructions to an alternate email and access your old Gmail email account.

Hopefully this will get it right.Reset your BBID by requesting a new one,go to forgot password and insert your email,you will be send a new one or you must create a new email address and activate a new BBID.

Now which email account was it ????

Important information can sometimes be sent to an old email address that you no longer use.
For instance, if you registered a domain name, a website hosting account, a PayPal, or eBay account with an old email address but forgot to update your account when you switched email providers, then messages sent by those sites will be overlooked.
Finding old email accounts is not that difficult, especially because email users tend to use the same user name, or variations of it, for all email accounts.
If you know, or have an idea of what the old user name was, then retrieving, or changing the password is simple, but each email server uses a different user name or password retrieval method.

Call your internet provider and tell them you have forgotten your email account.
Give them your name and account number, found on your monthly statement.
In some cases the Internet provider will want to email this information to you.
Be sure they send the information to the alternate email address which you can access.
You don't want them to send messages to the email address you can't currently access.
The internet provider will ask you the security question you selected when signing up for the account.
If you can't remember what you selected, then the customer service representative may ask for a user name, your address, or the telephone number under which you registered the account.
Reset the password with the customer service representative over the phone.
The representative will help you change the user name if needed and reset the password so you can access the account again.
Yahoo Email
Go to the Yahoo mail page which asks you for your Yahoo ID.
Click on "I can't access my account."
Make the appropriate selection from the choices.
If you choose "I can't remember my user ID" then Yahoo will have you answer the "secret questions" they asked when you signed up.
These questions will be something like: "What was your first car?" or "Who was your third grade teacher?" If you answer coincides with the answer you gave when you signed up for the account.
Yahoo will give you your user ID.
After recovering your user ID, click on "I can't access my account" again and select "I can't remember my password," then click next and you will be taken to a change password screen, where you can change your password.
Start using your old Yahoo email account.
MSN Hotmail Email
Go to the Hotmail, or the MSN ID page, where it asks for your user name and password
Enter your user ID.
Unfortunately, MSN requires you to remember the user ID.
Click on "I have forgotten password"
Choose whether you want your password mailed to you or changed.
Unless you have registered a secondary email, if you choose email then the password will be sent to the account you can't access.
If you want to change password then you will be asked the security questions you specified when you registered the account.
Questions are something similar to, "Mothers birth place?" You may also be asked for your zip code, or address.
Enter a new password.
Enter anew password when the MSN ID page loads again and access your old email account.
Gmail Email
Access the Gmail ID page and click on "I can't access my account."
Choose the appropriate selection from the page that loads.
Options include, "I have forgotten my password" and "I have forgotten my user name."
If you select "I forgot user name," then click on "retrieve user name page," which you will see further down on the page.
Enter the alternate e-mail with which you registered the account.
The user name will be sent to that email.
Select "I have forgotten my password" If you know your user name then choose and click on "retrieve password" page.
Enter your user name on the page that comes up and then answer the confidential question that is asked.
Send password reset instructions to an alternate email and access your old Gmail email account.

Which email account ??????

Important information can sometimes be sent to an old email address that you no longer use.
For instance, if you registered a domain name, a website hosting account, a PayPal, or eBay account with an old email address but forgot to update your account when you switched email providers, then messages sent by those sites will be overlooked.
Finding old email accounts is not that difficult, especially because email users tend to use the same user name, or variations of it, for all email accounts.
If you know, or have an idea of what the old user name was, then retrieving, or changing the password is simple, but each email server uses a different user name or password retrieval method.

Call your internet provider and tell them you have forgotten your email account.
Give them your name and account number, found on your monthly statement.
In some cases the Internet provider will want to email this information to you.
Be sure they send the information to the alternate email address which you can access.
You don't want them to send messages to the email address you can't currently access.
The internet provider will ask you the security question you selected when signing up for the account.
If you can't remember what you selected, then the customer service representative may ask for a user name, your address, or the telephone number under which you registered the account.
Reset the password with the customer service representative over the phone.
The representative will help you change the user name if needed and reset the password so you can access the account again.
Yahoo Email
Go to the Yahoo mail page which asks you for your Yahoo ID.
Click on "I can't access my account."
Make the appropriate selection from the choices.
If you choose "I can't remember my user ID" then Yahoo will have you answer the "secret questions" they asked when you signed up.
These questions will be something like: "What was your first car?" or "Who was your third grade teacher?" If you answer coincides with the answer you gave when you signed up for the account.
Yahoo will give you your user ID.
After recovering your user ID, click on "I can't access my account" again and select "I can't remember my password," then click next and you will be taken to a change password screen, where you can change your password.
Start using your old Yahoo email account.
MSN Hotmail Email
Go to the Hotmail, or the MSN ID page, where it asks for your user name and password
Enter your user ID.
Unfortunately, MSN requires you to remember the user ID.
Click on "I have forgotten password"
Choose whether you want your password mailed to you or changed.
Unless you have registered a secondary email, if you choose email then the password will be sent to the account you can't access.
If you want to change password then you will be asked the security questions you specified when you registered the account.
Questions are something similar to, "Mothers birth place?" You may also be asked for your zip code, or address.
Enter a new password.
Enter anew password when the MSN ID page loads again and access your old email account.
Gmail Email
Access the Gmail ID page and click on "I can't access my account."
Choose the appropriate selection from the page that loads.
Options include, "I have forgotten my password" and "I have forgotten my user name."
If you select "I forgot user name," then click on "retrieve user name page," which you will see further down on the page.
Enter the alternate e-mail with which you registered the account.
The user name will be sent to that email.
Select "I have forgotten my password" If you know your user name then choose and click on "retrieve password" page.
Enter your user name on the page that comes up and then answer the confidential question that is asked.
Send password reset instructions to an alternate email and access your old Gmail email account.

just search your password in cybercafe

Hi! To integrate your mail id you need to activate Blackberry services. You can integrate your mail id's by:
1.Go to Main menu
2.Click on Email settings Icon
3.Click on the email address text
4.Enter your email address using keypad
5.click on password text box
6.Enter your email password
7.Click on next
Your mail id will be configured and you will get Email account icon.

You receive the following message on your BlackBerry smartphone:
This email account is no longer accessible by your BlackBerry handheld. This issue is likely caused by a recent change to the password used to access this account.

To resume receiving email from this address, log in to your BlackBerry Internet Service account and verify the password is correct for this email account.

Email Account Information:
Email Account: <email account name>
Email: <email address>
UserID: <username>

Please follow below steps

Log in to your BlackBerry Internet Service account
Under the Services menu, click E-mail Accounts
Click the Edit icon for the associated account
Update the password information in the Password field and click Save. Click OK