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I am trying to get at hard drive on Gateway 504Gr. I cannot get the side off --- the 'screws' if that is what they are are inverted and too tiny to get any screwdriver in. this tiny things are hold

I have removed what I see as all removable screws which has allowed me to get the front panel off. This would be the cover that has the on/off button. underneath is see the cd drive projecting out, 3 wires that are unavailable to me as they are sticking out of a hole, and a projected area of usb plugs and headphone plugs. These 3 visible components are inaccessible to me as there are wee tiny 'screws' if that is what they are --- are holding the metal down. The 'screw' seems to be rounded with an indentation in the middle that goes way below the outside rounded part. I just want to destroy hard drive to trash the computer.

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  • Gateway Master
  • 5,660 Answers

Margaret,

As you face the front of the Gateway 504gr desktop computer, the Left side panel removes.
Looking at the BACK there are two Thumbscrews to remove.
These are located along the edge of the Side Panel itself;
One located near the Top, and one located near the Bottom.

The thumbscrews may just loosen, and not come out. (Each thumbscrew is supposed to be held on by a small circular clip)

Once they are loosened all the way pull back on the Side Panel using the indented fingergrip molded into the side panel.
Pull back, and then when the panel stops, ease the side panel out.

The Side Panel has 'hooks' made into it, that match up into corresponding slots in the metal computer case frame.
This is why the side panel only slides back so far, then is eased to the outside.

With the Side Panel removed you will note there is a metal frame around the Harddrive. (Harddrive Caddy is the name of the rectangular metal frame)

Remove the power cable to the harddrive, and the data cable.
Remove the one or two Philips head screws which fasten the harddrive to the harddrive caddy.
Slide the harddrive back and remove.

(WATCH your fingers! There are very sharp metal edges present!)

Have any additional questions concerning this please post back in a Comment.
Regards,
joecoolvette



Posted on Dec 15, 2014

  • Margaret Neville
    Margaret Neville Dec 16, 2014

    I got it! Thanks so much. I got the Hard drive out and hit it many times with a hammer - but unlike other video's and articles I've read, I did not hear anything break inside. I bent it quit a bit though with the hammer and was also able to remove the small green 'diagram' plate on the drive which go me more inside the drive. I think? it is now safe for me to dispose it.

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http://support.gateway.com/s/PC/R/4190/4190nv.shtml

Looking at the rear of the computer;
A) Two thumbscrews to loosen, then remove the Left Side Panel.

B) Two Philips head screws to remove for Right Side Panel.
(Designation of left/right Side Panels are looking from the Front, of the computer)

Pop the Front Cover off. WATCH the wires so they do NOT get disconnected from the motherboard!

Slide the right Side Panel back about an Inch, then lift out, and off.

Click on - Gateway Computer User Guide - in blue.

Now remove the 1 or 2 Philips head screws on the right side, that hold the Harddrive into the harddrive bay.

For additional questions please post in a Comment.
Regards,
joecoolvette

Posted on Aug 07, 2012

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