Question about KitchenAid KITCHEN AID 5 Quart Artisan Series Stand Mixer

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My kitchen aid stand mixer startnig making noise and wobbling. I noticed that the pin attaching the top to the base has been pushed out halfway and I can't push it back. Any solutions?

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  • Ross Keen Jul 25, 2015

    Please don't use any drills on the holes in the pedestal or the neck on the motor housing. By all means clean up any burrs on the pin with a file but not any more than that. Any oversizing of the hole will mean head wobble and there is nothing you can tighten if the hole is too big.

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If the hinge pin has been loose for a while the metal threads can get damaged, making it impossible to slide the pin back through the holes in the top motor head.
Take a drill and smooth the holes just a bit so that the pin can slide through, then put base and top together and then tighten the little screw underneath the base to keep the pin firmly in place.
Hope that helps!

Posted on Jul 25, 2015

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  • KitchenAid Master
  • 1,248 Answers

Remove the bowl, turn it upside down on a towel, look up inside the pedestal. Right in the middle where the hinge pin goes through there is a screw, unscrew it a little, push the hinge pin back to where it belongs and then tighten the screw up tight. Turn mixer up the right way, raise head up, fit bowl & flat paddle. Lower head & turn machine on low, listen for paddle tinging on bowl, if it is touching turn off and raise the head. Look into hinge area from the front, that screw is the head height adjustment. Clockwise to lower paddle in bowl, anti clockwise to raise. You want to lower it until you hear the paddle tinging on the bowl & then raise it enough to clear without tinging. You don't wind the screw in & out huge amounts, 1/4 to 1/2 a turn at a time is plenty.

Posted on Dec 18, 2014

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Posted on Jan 02, 2017

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SOURCE: Kitcchen Aid mixer making a grinding noise

common problem. Worm gear & bracket #PS734273 about $36.

Posted on Nov 05, 2007

  • 1 Answer

SOURCE: Kitchen Aid Stand Mixer won't release beater

I had this same problem as well.  The beater was stuck like glue to the rotating arm, and it would not budge with any amount of pressure.  I tried the cooking spray and it did nothing.  But today I put a rag in hot/boiling water and then carefully wrapped it around the top of the beater.  I let it sit for 10 minutes. Then I put the rag in hot water again and repeated the process for about another 5 minutes.  When this was done, I covered the beater in a towel (to protect it) and forcefully tapped (ok... I pounded) it with the flat side of my meat tenderizer (it was all I had...you could use a mallet or hammer).  It took a little bit of work because I had to hammer it from the bottom, then the side, then the top to get the little spoke guided through the shaft.  But it did finally come off.  After cleaning with hot water, I put the beater on again and noticed that it was still a little hard to get on/off.  So, I put a little bit of veg. oil on it, and it seems to be better.  Going forward, I will be sure to clean the top of the beater & arm after each use and then coat it with a little oil to keep from sticking.  Best of luck!

Posted on Feb 21, 2009

mastatech
  • 478 Answers

SOURCE: my kitchen aid mixer makes a clicking sound when it is on

Check the motor brushes. You'll see two black plugs with flathead screwdrivera small one, Unscrew to check, if only springs or very worn,youll,know.Its a maintenance problem.

Posted on Mar 11, 2009

  • 1 Answer

SOURCE: Kitchen aid stand mixer bought in US, moving to Europe, 220v 50hz

I can not respond to the warranty issues. My kitchen aid mixer is past warranty as well. I live in a country that uses 220V and my kitchen aid mixer is 110V. I have been using my kitchen aid mixer for almost 4 years with no problems at all.

The converter boxes are supposed to blow the fuse on the converter before it reaches your appliance and cause any problems.

If you purchase a 220V kitchen aid (although it would cost more money) it would probably have more power because of the higher voltage.

Hope this helps!

Posted on Jul 30, 2009

Richie_asg1
  • 1036 Answers

SOURCE: Grinding noise when running.

It very likely sounds like a plastic gear that is worn. If this is the case, then a replacement is very likely stocked by the manufacturer only.

I advise opening the unit to identify which one you need, then 'phone the manufacturer with the make model and year of the product.

If they say they do not stock it - then I'm afraid that's as far as you can go with this.

Posted on Aug 16, 2009

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