Question about Facebook Computers & Internet
I have had to change passwords and am confused on what I put in and can't get in now
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Posted on Jan 02, 2017
Once you click on Forgot Password you will not get your old pass back.You will only get another new pass generated by the facebook support.
So you will have to use that new generated pass.After you login with that new generated pass you can then change your pass back to the old one by going into the settings or profile option.
Posted on May 16, 2009
Hi. I had a similar problem... it can be fixed! Email facebook and explain what happened. Be patient and persistent.
send email to:
the first email I received back from them (day after I emailed) was generic saying:
"Our records indicate that there is not a disabled account associated with the address you are writing from. If you are referring to another account that has been disabled, please contact us directly from the email address you use to log in to that account..."
Except the email I was using DID belong to my missing account. So I replied with the SAME original message. And detailed what happened to my account.
I received a SECOND response, identical to the first.
I emailed them AGAIN detailing what happened.
FINALLY (about 1 1/2 weeks later) I received this email:
Your original account has been reactivated and you should be able to access it now. Sorry for the inconvenience. If you have any further questions, please visit our Help Center at the following address:
Thanks for contacting Facebook,
IT CAN BE RESTORED!!!! :) firstname.lastname@example.org
Posted on Jul 29, 2009
e-mail them or call them. I can suggest nothing further because I do not have access to there servers. Tell them your problem.
Creative Energy Associates Technical Center
Posted on Aug 05, 2009
change the secret question of your e-mail which you use to open facebook and keep your primary e-mail password and facebook password different..........so no one can reach your account through this..........
Posted on Mar 23, 2010
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