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I need help my phone will no longer connect to the internet...why I don't know

I have punch, this button and that button because I know nothing about these new cell phones....I NEED HELP!!! Iam A elderly person and don't know nothing about how these things really .......WORK

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At 74, I'm a bit elderly, too. I had some of the same difficulties with my android phone and the answer I discovered was to simply turn the phone completely off, then turn it back on. That seemed to clear all the issues. I guess it resets everything when you do that. You might try it with yours.

Posted on Dec 15, 2014

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I don't think your computer has bluetooth, in which case you'll need to use the usb cable. I don't what type of phone you have but your phone should have come with a software. This software should have a feature allowing you to connect your pc to the internet via your phone. Simply change the software internet settings to match the web settings on your phone.... if necessary. There is, however, a more complicated method, if the software doesn't work, then i'll try to explain that method.

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Changed connection and modem to 100 Mbps. No wireless connection from router. Tried wired connection. No go. Router does connect..all lights green. Laptop sees the connection but no internet access.


Hi,

Improve the Fixya.com experience for everyone by voting!

Subject: No wireless connection from router cannot connect to the Internet.
Solutions: Straight Connection, Windows Connecter and Microsoft Fixit

Discussion: I'm going to provide you with three solutions and between them you should get online. However, you should be advised that in order to fully analyze and correct any difficulties you're having, we should be chatting or on a telephone connection. All I really know at this point is that you can't connect to the Internet through your router.

I'm going to give you three FREE general fixes and let's hope that one of them will work for you. If not, then we have to chat.



Now, let's see if I can help you.

The first solution I'm suggesting works in my business (LAN installations) about 95% of the time. I trust that it will work for you.


Begin by turning on your computer and your router

? Make sure your service provider has activated your account and services on the subscribed line. Please check with your service provider to confirm this.
? Make sure that you are using the latest drivers. You can download the latest driver from Driver Downloads Database.
? Make sure that you have entered the right username and password (case-sensitive) as given by your service provider. For example, in Australia: user@bigpond; in NZ: user.name.xadsl@xtra.co.nz.
? Open Internet Explorer;
? Click on 'Tools';
? Click on 'Internet Options';
? Click on 'Connections';
? Click on 'Setup'
? Click on 'I want to set up my Internet connections manually . . .';
? Click on 'Next';
? Click on 'I connect through a local area network (LAN);
? Clock on 'Next'
? Click on 'Next' [This is not an error];
? Click on 'No';
? Click on 'Next';
? Click on 'To connect to the Internet immediately . . .; and,
? Click on 'Finish'.

That should have you online.

However, if the first solution doesn't get you connected, do the following:
• Click on tools again.
• Click on 'Diagnose Connection Problems'
• and follow the instructions.


The second suggested solution is to use the Setup Wizard. It seldom works for me but you might have more luck than poor me. Here are the instructions:

The Connect to the Internet wizard will guide you through the steps of setting up an Internet connection.

Open the Connect to the Internet wizard by:

• Clicking the Start button Picture of the Start button
• Click on Control Panel.
• In the search box, type network,
• Click "Network and Sharing Center"
• Click Set up a new connection or network
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The third solution requires an Internet connection. I'm going to pass on to you a FREE and hard to believe program from Microsoft called Microsoft Fixit! I have no idea why this little program hasn't been advertised but then I don't own their stock.

Just click on the following link and your problem should be solved: Download Microsoft's Fixit

You'll see the following areas in which Microsoft Fixit can solve software , hardware and just about every other problem you may incur. They are:

Top Solutions Windows Internet Explorer Windows Media Player

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I suggest that you try top solutions and 'automatic' before exploring the other titles.

Be a hero and fix your friends' computers; just don't tell them how you did it! That will be our little secret.

All the best

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Hi,

We're here to help. What you actually need to do is to contact your mobile service provider and request for the GPRS settings. They will send it to you via SMS or TXT Message just save it for it will actually prompt you to.

Thank you for visiting FixYa! We answer your concerns promptly for FREE. Please spare a few seconds to click on YES button in return. Have a good one!

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How to get internet setting about connect


f you mean you want to access the internet through your network carrier's data plan, bear in mind their APN settings. Contact they, in case you don't know such data.
Then, go to 'Menu > Settings > Wireless & networks > Mobile networks > Access Point names'. Once there, press 'Menu > New APN', and fill in a 'Name' for it, and, at least, your carrier's data under 'APN', 'Username' and 'Password'. Then, press 'Menu > Save'. Press the back button as many times as required for you to reach the home screen you were in, prior you started making these changes.

Hope it works for you.

Anyway, please, let me know if I can help you any further.

Regards, Carlos

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