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My RCA Pro 10tablet is supposed to have Kit Kat nstalled but mine came with 4.2 jelly bean it is only 1 week old how do i get the upgrade to 4.4 kit kat?

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Hi
I would suggest that if it was advertised as coming with 4.4 KitKat and it has an earlier OS, then it is the subject of a false Trade description, and you need to take it back to where you bought and have it replaced with the one you thought you were buying ie with 4.4 KitKat and not 4.2 JellyBean. Bear in mind that (in the UK at least) your Sales Contract is with the Vendor, not the manufacturer, and it is therefore up to the vendor to put complaints right.
Hope this is helpful, if so would you please register that with Fixya
Cheers

Posted on Dec 15, 2014

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