Question about HP Wireless Optical Mouse
I downloaded the device but it is still not working. Also I checked my computer to see if it downloaded it but it isn't on there. When I downloaded it said that it was scanning the microsoft documents. What do I do?
I would guess that the driver you got is the wrong one if it is scanning microsoft documents or is making you pay for it! You know that Esource went out of business a few years ago?
Posted on Dec 16, 2014
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Posted on Jan 02, 2017
Tips for a great answer:
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click start control panel administrive tools computer management device manager scroll down universal serial bus controllers you could see a yellow question / exclamation mark? ! or a red X
you will need to update/reinstall drivers
right click to reinstall drivers
if you can see your usb drive but its not working
ports(com&lpt)right click update driver if this fails to fix the problem
check the USB leads that attach to the motherboard usually red white green black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems for a computer and its parts
make sure the battery is good (has full charge)also you might test the usb device for the mouse is inserted correctly into the usb port (if applicable)
if you need more help with this post a reply
hope this helps you
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