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Beater brush stuck on (keeps turning) in upright position and no hose suction with Hoover U5753-900 WindTunnel Bagless Upright Vacuum. I have tried adjusting the brush level up and down and moving the handle back and forth to the upright position. I have also cleaned the filters.

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  • Vacuums Master
  • 755 Answers

HI, it's Jim from Crucial Vacuum!

Your Hoover may be losing suction in the hose and having an issue with the brush roll due to a clog within the vacuum, or possible debris stuck on the brush roll itself. Here's some tips that will help.

First off, if your brush roll just keeps turning be sure to turn off your vacuum before examining it. In regards to the lack of suction in the hose there may be a clog in the vacuum itself.

After every use, make sure to empty your unit's dust cup. Allowing for fine dust and debris to rest in your unit's dust cup for a long period may cause your unit to become clogged, which leads to poor or even no suction, for the hose as well.

It is recommended to wash and clean your unit's filter weekly. To do so, empty your filter screen outdoors to take off any excess debris and then clean under running water until the water comes out clean. Allow the filter screen to fully dry before inserting it back into the unit. This may take up to several hours. Be sure to allow it to FULLY dry.

Lets look at the hose itself. Stretch the hose out entirely to see if there are any clogs within. A handy way to unclog your hose is to use a broom handle or coat hanger. Make sure the coat hanger is a plastic one. You don't want to tear the walls of your hose.

As for the brush roll itself. Is the belt intact? After usage the belt will stretch out and lessen the tension on the brush roll. This could be causing the brush roll to have a lack of resistance against it. You want to be sure the belt is on there nice and tight. Also, manually spin the brush roll to see if there are any clogs or debris stuck within.

You can purchase replacement parts for your Hoover direct from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.crucialvacuum.com/catalogsearch/result/?q=hoover+windtunnel&limit=all

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

Jim Thompson
Crucial Vacuum Customer Care
http://www.crucialvacuum.com

Posted on Dec 15, 2014

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SOURCE: Hi, I have a Hoover

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Posted on Oct 30, 2011

  • 294 Answers

SOURCE: Decreased hose suction with Windtunnel

There are very few things left to check. First verify that the filter is installed properly, in the dirt cup. second check to make sure the dirt cup lid is on and secure. Did you use water on the round dirt cup filter? if you have you will need to replace it. To verify this remove the round filter and re-install the dirt cup on the vac. do not vacuum the carpet, just turn it on to check for proper suction. and then turn it off.

Your problem has nothing to do with it in the upright position. once turned on you will always have suction, either to the floor or when hose is removed from foot for accessories.

Posted on Jan 19, 2009

  • 2 Answers

SOURCE: Decreased suction at hose end

Yes, the "door" on the angle hose might not closing properly when the vacuum is in the upright position (if you look at the vacuum from the back, this hose connects the back to the bottom of the vacuum and it has a "door" at the very bottom end that is supposed to block suction to the lower part of the vacuum while upright) Check for a build up of linty stuff in the corner. The best way to access this is to remove the two screws on the clamp found at the top of the hose, (freeing the hose on top only), straighten hose so you can see inside to the end, and watch inside as you press the upright release lever. (awkward, but worth the effort) You should be able to see the door move -it should be completely open when the vacuum is not locked upright, and should be completely closed when upright. Remove anything that might be preventing it from closing - I used a flathead screwdriver. Hope this helps someone!!!!

Posted on Mar 06, 2009

juststinks
  • 98 Answers

SOURCE: Hoover Bagless WindTunnel vacuum cleaner.

very easy. you have clog. take the brush off look where the hole is thats where the clog is. it might be in there you might have to take the housing off of the motor

Posted on May 08, 2009

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