Question about Beyond Premium Soft Silicone Gel Skin Cover Case for ZTE Essenze C70 [ Cell Packaging]

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I never received my soft cover order 1411191815911328

I have accessed my order and online it states it was shipped on November 20, 2014 but I have never received it and it is December 14, 2014. I want it now. You have taken my money and I still have no product!

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Hello, Mary Lou - is intended as a website for asking and answering questions on how to go about repairing _things_.

Since you do not even mention the name of the business from which you placed your order, it is a challenge to provide you advice and information.

I do not even know if you reside in the USA or some other country.

Note: receives questions from people all over the globe.

I did find a website for a business named Free Shipping:
It is owned and operated by Clarus Marketing Group / Clarus Commerce LLC and based in Connecticut.

I have found numerous complaints about Free Shipping (Clarus) through my Web Of Trust app:
TinyURL link:

This is the link to the USA's Better Business Bureau information on Clarus Commerce LLC:
Look at the Reviews & Complaints.

If Free Shipping, operated by Clarus, is the company about which you have complaints, and if you reside in the USA, you can file a complaint through the Better Business Bureau. You can also contact the state government office in your state which handles consumer issues / consumer protection and file a complaint. In many US states that office is part of the Attorney General's office.

I am a librarian by profession and have directed many public library users to sources of information and assistance regarding their consumer complaints.

Best wishes.

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Call up amazon customer services and explain. They are generally very helpful and aim to fix your problem the moment you report it. The details can be ffound by going to your account on amazon

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