sombody else had the same problem here is the sollution
Hi there and thank you for using our Q & A service :) I`ve found a tutorial which explains the steps you`ll need to take in order to make sure that you receive your verification code. You did not mention the type of device you`re using, however, so all of these steps may not completely apply. If you`re not satisfied with these steps you can reply to my answer with the make and model of the device you`re using so that I can give you more personalized steps.
"To help you through the process of verifying your WhatsApp account, we have a few helpful steps. Please double check that:
You have the latest version of WhatsApp installed from the App Store.
Your phone number is entered correctly in WhatsApp.
Your number should start with a + sign, then country code.
Below the text `Your country code and phone number` please enter your country code in the first box, and yourarea code andphone number in the second box.
An example of a US phone number is: + 1 408 555 8787.
Please omit any leading zeros (0s) or exit code from your number.
Your phone has full Internet access with a strong signal. Try opening a web page to make sure.
Your phone is not roaming.
Your phone can receive international SMS messages.
Your number is not activated withWhatsApp on a different device.
You are not using an unsupported device such as an iPod Touch or iPad.
Your device is not jailbroken.
If you do not receive your code via SMS, our automated system can call you with your code. Please wait for the 5 minute timer to count down and do not edit your number during this time. Instead, feel free to stretch and take a few deep breaths.
Although this rarely occurs, if after checking all these steps, you still have not received your code, then try following these steps:
Delete the WhatsApp application from your iPhone by tapping and holding the WhatsApp icon until it vibrates. Then, select the WhatsApp icon again to delete.
Reboot your iPhone: turn your iPhone OFF, wait 30 seconds, turn it back ON.
Download a fresh copy of the latest version of WhatsApp here. Do not worry, you will not get charged again for WhatsApp as long as you use the same iTunes account to re-download the application. Really, iTunes is pretty smart, they will not charge you again."
Nov 14, 2013 |
Computers & Internet