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How do I fix an x-pm brother 4000d error

I turn on the machine, it starts to cycle, then tells me to turn my machine off and turn it back on. It shows an error of x-pm on the screen. Turning it off and back on does not help. The error repeats.

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Call the Brother toll free service line

Posted on Dec 14, 2014

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You probably need to take it in for service. Thread guide pulse motor (TG-PM) is jammed with thread. There is a new shield that that can install to keep this from happening again.
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good luck!

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