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If this just happens on one or two attachments, the attachments are corrupted or you do not have an application to open them. Observe the file extension of the attachment, and make sure you have an application installed that can open the file.
If it happens to ALL attachments, you'll need to contact someone who can go through your computer setup and see what's going on.
Operate the scanner from the computer not the printer.
Have you loaded the MP Navigator progam from the cd supplied with the printer?
If not, do that first and then follow the steps below.
Double click MP Navigator icon on desktop.
Choose "custom scan with one click "
Save to pc. (" attach to email "only works on windows mail)
Open saved location and rename.
Write your email & click on insert drop down box
Click on "pictures inline "
Open MP Navigator folder
Choose scanned item by name
Click on open box
Scan will appear under the text in your email.
hey it is very easy . you just need to go in download tab . to reach thare u need to click the settings icon ontop right corner of chrome browser. there you will see download and other options just click on download. now a new tab will open showin your downloaded attachment and things which u have downloaded u can now open it directly by double clicking or right click on it if u want to open a foldr containing attacment.