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My pay as you go gas meter ran out so gas was cut off for Cpl of hours now the gas boiler an ideal logic combi 30 gas will not ignite I hav no manual or user instructions to tell me how to relite pilot light or to help me sort the problem

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Try resetting the boiler. Hold the right hand side selector knob on RESET until the lights cycle ( about five seconds) then release them. The boiler should try to fire up. Make sure the word ON is diplayed on your gas meter first.

Posted on Dec 15, 2014

  • Donna kerr
    Donna kerr May 29, 2016

    I have the same problem but it still won't light up after reset, the pressure is ok don't know what else to try

  • Donna kerr
    Donna kerr May 29, 2016

    It says ignition lockout on display

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Google it or call a plumber and ask them to tell u.

Posted on Dec 13, 2014

Testimonial: "of course a plumber will help me he will come charge hundred quid turn button an it works or tell he cant do out an disappear with my hundred quid"

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My ideal logic combi 30+ is saying ignition lockout and my radiatiors arent heating up as well as my water not turning hot. How can i fix this please?


Lockout is a safety feature. Usually a latching condition and needs to be investigated rather than blindly reset. (The Combi has a bit more intelligence.) With the ignition locked out, you can't hi-fire the boiler, so no hot water of either type. The 'L' should also show a code number - check your user manual (google) for more guidance.

I've had a lockout on a non-combi: it was caused by lack of circulation of central heating water through the boiler.... The system boiled and the trip tripped. The pump WAS running, but wear in a valve actuator resulted in the valve feedback saying valve open while it was physically shut.

Dec 31, 2016 | Water Water Heaters

2 Answers

After moving my gas meter from inside the home to outside and having a semi concealed meter connected we cant get the combi boiler to work properly we can get hot water and have the gas fire on but


your boiler needs a minimum gas pressure of 16 mb to light successfully. if your gas pipe has been extended it has to be able to flow enough gas. it may need upgrading to 28mm for even as little as a metre from the gas meter. if your central heating works ok when the fire is off then this is your problem

Oct 12, 2014 | Water Heaters

1 Answer

I have a halstead finest gold combi when I turn the boiler on the boiler goes into its ignition sequence when it comes to ignite the boiler fires but after the igniter stops the boiler cuts out completely...


Difficult to get too specific without knowing if you have gas or oil. Also, I am going under the assumption you mean the burner shuts down, not the whole heating system. That being said, all heating appliances have whats called a safety curcuit. Each control has the ability to shut down if certain critera are not met. There is a sensor that senses light down the blast tube. If no light is sensed in a predetermined time period, then the sensor cuts power to the burner. This stops delivery of fuel so if it does ignite you wont blow up.
(I suspect that the ignitor and burner shut down simultainously.)
It may be the sensor (cad cell eye) is doing its job, however why is the question. Could be a number of things including the fuel delivery, ignition, improper air adjustment, etc.
No qualified professional should diagnose a problem unless they are in front of the appliance. I recommend you find a licensed qualified heating techician. Hope this helps.

Feb 04, 2013 | Water Heaters

1 Answer

Flashing red light on Worcester 24i junior combi boiler


Pressure is ok? at 1 bar or above
I think on this one there should be a reset button [red] on the left hand top of the casing - or lower the control panel [ phillips screw on each side] and the button is on the left of the base plate. Press this and try the heating.or hot tap
P.S. if you're on a prepayment meter check you have gas.

Nov 08, 2009 | Water Heaters

1 Answer

Combi boiler hot water far to hot.


Yes the temp can be adjusted, the dial is behind the cover. Turn off power before removing cover.

Sep 11, 2009 | Water Heaters

1 Answer

Flashing red light under ! on my worcester 24i junior combi boiler and pressure under 1


you don't have enough pressure in the tank you are using, needs to be a 2lb system to work properly it is starving the gas valve for gas

Apr 19, 2009 | Water Heaters

2 Answers

Combi boiler problem


most have an overrun built in for a few minutes. if much longer have you got a room thermostat anywhere to turn down
If it never turns off check the switch which controls ON/TIMED/OFF and turn to timed or off. if it still continues on timed then it's the timer

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Pilot light has gone out onmy Ideal Elan 2 Boiler


TAKE A SHPO VAC AND CLEAN AREA. MAKE SURE YOU PAY SPECIAL ATT. TO THE PILOT LIGHT. FIND BUTTON HOLD IN AND IGNITE DONT LET GO WHEN IT LIGHTS FOR AT LEAST FIFTEEN SEC.. YOU MIGHT ALSO HAVE TO TURN THE THERMASTAT OR KNOB TO PILOT FIRST. AFTER IT HAS LIT TURN UP FLAME

Oct 25, 2008 | Water Heaters

4 Answers

Ideal c24


Hi Jurgie,
I'm Harvey, the Master Plumber,
Happy to render my assistance.

This is your problem!
When you are switching on the boiler it ignites for 8 to 10 seconds, then it cuts off and the lock out lamp comes on. Pressing the reset button or turning on the hot water tap has the same effect.

I need to get the make and model of your specific boiler to give you an accurate answer!
Waiting for your response.
Harvey, your Master Plumber.





Sep 07, 2008 | Bosch 1600P-NG Natural Gas AquaStar...

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