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Tv lift does not raise to proper level the details below explain all this

Up button raises tv only a few inches have to press bypass and setup buttons until red light flashes.Then bypass button and up button have to be held down to get tv to proper level.The down button works fine. Ted

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Dear Ted
Sounds like the stop limit is incorrect. There are three possible ways motors establish a stop limit. The most common is a limit switch(a small black box with a lever or button that sops the motor when this lever/button is activated). There are two one to stop on the way up and one on the way down. If this is the case then the up switch is being pressed too early something might have come loose and is now activating this switch early. The second way is through electrical current monitoring. When the motor controller detects a higher current draw it stops. This happens when the mechanism reaches the travel limit and stops moving creating resistance to the motor turning and the motor daws a higher current to continue pushing. the motor controller senses this and stops the motor. Check to see that nothing is hampering the travel of the rails creating resistance. The third method is to program the motor controller for a specific time or motor turns to stop the mechanism travel at preset levels. This can be found in the installation manual.
Hope this helps.

Posted on Jan 07, 2015


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