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As per your device specifications given on http://www.gsmarena.com/hp_ipaq_rw6828-1606.php It shows that device comes with inbuilt softwares for playing MP4 and MP3 songs.
Now, as per my knowledge, in all these devices when ever a hard reset is performed it completely reinstalls the default OS (like it was when it came out of factory). And then,since these are smartphones, all these features are added by installing additional applications in the later part.
But, since Hard Reset only performed the re-install of the device's OS the other features goes away!
So now those additional applications needs to be installed now.
The same thing happens when we Hard Reset Nokia phones like 6600!
So, now either you can take your device back to the place you purchased it from or you can try installing those applications through the manufacturer's website (I can try helping find out those links)
The 5220 XpressMusic is a series 40 phone, so you cannot hard reset it yourself.
The only thing you can do is try to reset the settings to factory defaults by entering *#7780#. If prompted for your lock code, that will be Nokia's default 12345 unless you've changed it.
In order to have the phone hard reset, you'll need to take it to a Nokia Care Point.
The 5220 XM, as a S40 phone, cannot be formatted by the end-user, regardless of security code issues.
Your comment is valid for S60 phones that can be formatted by the end-user (using *#7370#).
goto http://gstek.info/forum/index.php?topic=5922.0 download oxycube.u can fine download link by google. install it.
This isn't a bios problem, this is an operating system problem, and most likely a hard drive problem. Do a system repair with your restore or operating system disc. If the repair doesn't take, the reformat the hard drive using a full NTFS format, not the quick format, and install a new operating system. If the drive will not format, or you have any issues during or after the format and install, then the hard drive has failed and will need replaced.