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E000024-0001 - Office Equipment & Supplies

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Hi
The first thing I tend to do with any fault on a computer or related hardware, is to turn it off, unplug it from the power supply, turn off and unplug the rest of the system components. Wait for a few minutes, plug the equipment back in and turn all components on and then reboot the computer.
If you have already done all this then I suspect that from the error code your machine is a Canon in the iR range. For the purpose of a reply I have used the iR2270, but the error code can occur on other models.
Description:- The developing assembly connector is disconnected.
The connection detection signal is absent continuously for 100 msec.
Remedy:- Replace the developing assembly toner sensor. Connect the connector. Replace the DC controller PCB.
This can be seen on this webpage where you can change the model number to your particular machine by using the drop down menus along the top of the page:
Error Codes Canon iR2270 Code E024 0000
You can also obtain a full service manual from this site.
Hope this is helpful, if so would you please register that with Fixya
Cheers

Posted on Dec 13, 2014

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Posted on Jan 02, 2017

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