Question about Epson Perfection V500 Photo Scanner B11b189011

1 Answer

After switch on, 6 sec green light, and blinking orange (yellow) light. "Cannot properl communicate with the scanner. The carriage unit may be locked ... etc "

I have problem with my V500. After switch on, 6 sec green light, and stay blinking orange (yellow) light. On mopnitor I have : "Cannot properl communicate with the scanner. The carriage unit may be locked ... etc " I change USB cable, I reinstal software, I change power supply, I check switch lock on back and cover, I change UsB ports, and at last I change computer (to my wife PC). Nothing! Please, help me! Sorry for my english, but I mailing from Poland.

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

  • Expert
  • 74 Answers

This sounds like there is a mechanical problem inside the scanner. You may want to open the scanner to see if there is anything broken or jammed. It may need some lubrication if it has been unused for a long period of time.

Posted on Dec 13, 2014

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have canon ip2000 printer, the screen shows error 5B00(The waste ink tank is full). the LED flashes, 1 Green(stable about 2 sec.), then orange/green, orange/green ..... 7 times(fast about 1/2 sec....


Hi,

In case you haven't tried this before, here is a tip that should reset the printer.
Copied from site: http://www.cyber-ink.com/member-canon.html
To Reset ip2000 / 3000
1. Turn off printer
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not,
press the Power button once more.
8. Your printer should respond as normal..

Also note that if the carriage is not moving as it should, it has nothing to do with printer drivers or your computer. It is an internal function of the printer and no external connection (usb/ethernet) should affect its operations.

Oct 16, 2013 | Canon PIXMA iP2000

Tip

Diagnose Canon Pixma Light Blinking Errors


ORANGE LIGHT FLASHES

2 times - No paper (ASF) [1000]
* No paper in the cassette [1003]

3 times - Paper jam [1300]
* Paper jam in the rear guide [1303]
* Paper jam in the under guide [1304]
* Front door closed [1250]

4 times - No ink [1600]
* Ink tank not installed [1660]

5 times - The print head is not installed [1401]
* Print head temperature sensor [1403]
* Faulty EEPROM data of the print head [1405]

6 times - Inner cover open [1841]
* Inner cover open (while printing) [1846]
* Inner cover open (printing continuous) [1851]; (printing not continuous) [1856]

7 times - Multiple ink tanks of the same color installed [1681]
* Ink tank in wrong position [1680]

8 times - Warning: The waste ink absorber becomes almost full [1700]

9 times - The digital/video camera does not support Camera Direct Printing [2001]

10 times - Automatic duplex printing cannot be performed (paper size not supported) [1310]

11 times - Failed in automatic print head alignment [2500]

13 times - The remaining ink amount unknown [1683]

14 times - Ink tank not recognized [1684]

15 times - Ink tank not recognized [1410 to 1419]
* No Blinking Access cover open [1200]

16 times - Valve sensor [6C00]

ORANGE / GREEN FLASHES

2 times - Carriage [5100]
3 times - Line feed [6000]
4 times - Purge cam sensor [5C00]
5 times - ASF (cam) sensor [5700]
6 times - Internal temperature [5400]
7 times - Waste ink absorber full [5B00]
8 times - Print head temperature rise [5200]
9 times - EEPROM [6800]
11 times - Carriage lift mechanism [5110]
12 times - AP position [6A00]
13 times - Paper feed position [6B00]
14 times - Paper feed cam sensor [6B10]
15 times - USB Host VBUS overcurrent [9000]
17 times - Motor driver [6D00]
18 times - NIC Board [6550]
19 times - Ink tank position sensor [6502]
20 times - Other hardware [6500]
* Alt. Blinking ROM
* Light in Orange RAM

SERVICE MODE
This printer has a service mode for service-related settings and for performing test prints. The operator panel buttons are used to enter the desired service mode.

Service Mode Operations
1. With the printer powered off, hold down the Resume/Cancel button and press the Power button.
2. While holding down the Power button, release the Resume/Cancel button and press the Resume/Cancel button twice in succession. Now release the Power and Resume/Cancel buttons.
3. Select one of the following service mode functions by pressing the Resume/Cancel button the specified number of times.

Count Indicator Functions
• 0 times Green Print head not installed, carriage returns and locks in home position
• 1 time Orange Service test print
• 2 times Green EEPROM information print
• 3 times Orange EEPROM initialization
• 4 times Green Waste ink counter setting
• 5 times Orange Destination setting
• 6 times Green Print head deep cleaning
• 7 times Orange LF correction
• 14 times Green Left margin correction

Execute the selected function (except for model setting) by pressing the Power button. The printer will switch itself off after performing the function.

on Feb 10, 2011 | Office Equipment & Supplies

1 Answer

How do I straight wire a CD player in a 2000 mustang?


Constant 12V+Green/Yellow Switched 12V+ Yellow/Black Ground Black/Green Illumination Light Blue/Red Dimmer n/a Amplifier Remote Blue Antenna Right Front Front Speakers 6" x 8" Doors Left Front (+) Orange/Light Green Left Front (-) Light Blue/White Right Front (+) White/Light Green Right Front (-) Dark Green/Orange Rear Speakers 6" x 8" Rear Deck Left Rear (+) Gray/Light Blue Left Rear (-) Tan/Yellow Right Rear (+) Orange/Red Right Rear (-) Brown/Pink

May 17, 2012 | Ford Car Audio & Video

1 Answer

Looking for the speaker colors for a 2001 Jeep Grand Cherokee


2001 Jeep Grand Cherokee

Item Wire Color Polarity Wire Location
12V red & pink/black + ignition harness
STARTER yellow + ignition harness
IGNITION dk. blue + ignition harness
ACCESSORY red/black + ignition harness
SECOND ACCESSORY none
TACHOMETER *6 *6
POWER LOCK orn/blk - orn/pur *7 5wi door lock switches *1
POWER UNLOCK pnk/blk - pnk/pur *7 5wi door lock switches *1
PARKING LIGHTS + use (-) lights
PARKING LIGHTS - dk. blue/pink *2 steering column
DOOR TRIGGER *4 - *4
HEADLIGHTS yellow *3 at the headlight switch
WIPERS dk. green/red - steering column
LF WINDOW UP/DN lt. blue - white A drivers door lock switch
RF WINDOW UP/DN brown - purple A passengers door lock switch
LR WINDOW UP/DN dk. blue - red/wht B drivers kick panel
RR WINDOW UP/DN gray - dk. green B passengers kick panel
TRUNK/HATCH PIN tan/black - BCM, above diagnostic plug
HOOD PIN none
TRUNK/HATCH RELEASE none
FACTORY ALARM ARM arms with lock *7
FACTORY ALARM DISARM lt. green/orange *7 - *5
HORN TRIGGER gray/orange - steering column
BRAKE WIRE white/tan + drivers kick panel
LOCK MOTOR orange/black drivers door lock switch
UNLOCK MOTOR pink/black drivers door lock switch
DISARM DEFEAT pink/purple passenger kick panel
DISARM NO UNLOCK none
DOME SUPERVISION yellow/dk. green *7 - BCM, above diagnostic plug
SPEED SENSE white/orange PCM, passenger side firewall
SUN ROOF OPEN/CLOSE none
SUN ROOF LIMIT none
LF SPEAKER grn/orn - brn/red at the radio
RF SPEAKER purple - blu/pnk at the radio
LR SPEAKER wht/grn - grn/wht at the radio
RR SPEAKER grn/wht - blu/orn at the radio
RADIO 12V red/white at the radio
RADIO GROUND black at the radio
RADIO SWITCH white/red at the radio
RADIO ILLUMINATE none
POWER ANTENNA none

Notes: NOTE: Jeep vehicles that use a gray ignition key have an immobilizer system that needs to be bypassed when remote starting. Use DEI part number 555C or 555U. *1 Use orange/black and pink/black at the drivers door lock switch to lock and unlock the drivers door. Use orange/purple and pink/purple at the passengers door lock switch to lock and unlock all of the other doors. *2 The dk. blue/pink will flash the hazard lights. They will flash even with a latch input to the wire. The parking lights can be activated by using a 1300 ohm resistor to ground on the yellow headlight wire. *3 Use a 330 ohm resistor to ground for headlight activation. Use 80 ohms to ground on the same wire to operate both the headlights and parking lights. *4 There are 4 separate door triggers wire, one for each door. Use all 4 wires and diode isolate each together. The drivers door is tan/red at the drivers door lock switch. The passenger door is tan/red at the passengers door lock switch. The drivers rear door is tan/orange and the passengers rear door is tan/yellow at the BCM. WHEN USING A 455J INTERFACE MODULE, IT IS NOT NECESSARY TO USE THE SEPARATE TRIGGER WIRES. USE THE YELLOW WIRE AT THE UNDERDASH LIGHT FOR DOOR TRIGGER. *5 Factory alarm disarm requires a 463 ohm resistor to ground on the lt.green/orange wire at the drivers door lock switch, you MUST use a relay. *6 The 4.7L motor has a separate coil for each cylinder. Go to any coil and use any wire that is NOT dk. green/orange. On the 4.0L motor use any of the tan/stripe wires at the coil pack, or go to one of the fuel injector and use the wire that is NOT dk. green/orange. *7 Can also use DEI part number 455J door lock interface control module. This will control door lock, unlock, arm, disarm, dome light supervision and more.

Sep 26, 2011 | Car Audio & Video

1 Answer

Scanner stopped in middle of scan . green light in front went out. later red light came on. message on screen said that the carriage was locked. I tried turning scanner on and off and green light comes on...


test the power supply to the scanner also test the leads that attach from the power supply to the scanner if its connected to a computer you might have to uninstall it then reinstall it this applies the driver aswell you can do this control panel admistrive tools,computer management,device manager scroll down you should see a yellow question mark? right click to reinstall drivers or ports(com&lpt)ECP printer port right click update driver
hope this helps

Oct 27, 2010 | Computers & Internet

1 Answer

Getting blinking "red light" , doesn't scan


There are a few reasons this might happen. 1) Check if the transport lock is in the locked position. Unlock the unit if it is locked.
2) An error occurred. Try restarting the computer, unplug the scanner, wait 10 seconds and reconnect the scanner. (This fixes issues where the software isn't running/fully loaded or the connection isn't solid).

Try a new USB cable and a different port. If you have a USB hub in the middle, try a direct connection. (Bi-directional communication is needed and this may show as an error if it is lost.)

3) Try unplugging the scanner from power and plugging it back in.

4) Try unplugging the optional accessories. If they fail, the unit may indicate a failure.

5) The lamp may need to be replaced.

6) Something else may have failed. Consider if it is worth having the unit serviced.

I hope one of these ideas helps.

Cindy Wells

May 16, 2010 | Epson Perfection 3490 PHOTO Flatbed...

1 Answer

Flashing lights and no printing


If the two lights are blinking persistently and the carriage is moving freely when the cover is opened then the logic board has problem and should be replaced. However, if there is some restriction of carriage movement or cracking noise, the optical cable should be replaced. Good luck

Apr 29, 2009 | Canon PIXMA iP4200 InkJet Photo Printer

1 Answer

Konica Minolta 2400W Magicolor. Error light blinking


Ready indicator Error indicator Condition Action
Green Orange
Blinking Blinking Communication Check The Printer
error cable
____________________________
Print over-run Turn off the printer.
After a few seconds
turn on the printer
change to a lower
resolution.
________________________________________________________



This may help if not...let me know........Whytfang

Mar 25, 2009 | Konica Minolta magicolor 2400 Laser...

1 Answer

Printer is not responding


This is the error light page from the S520. Not sure about this, but probably the same on the S530. 8 Blinks means replace the ink absorber and reset the counter. I think the ink absorber can be gotten at from the bottom, BUT NOT SURE. Try this at your own risk!

7.1 Service Mode Operation
1) With the printer turned off, hold down the RESUME button and press the POWER
button (the green indicator lights and the desired service function can be selected).
2) While holding down the POWER button, let go of the RESUME button before pressing
the RESUME button again twice in succession. Then let go of both RESUME and
POWER buttons.
(At each press of the RESUME button, the indicator toggles between orange and
green.)
3) During printer initialization, the green indicator blinks. When the green indicator
stops blinking and remains on, press the RESUME button the specified number of
times to execute the desired service function, as listed below.
(At each press of the RESUME button, the indicator toggles between orange and
green.)
Press Indicator Function
0 times Green Power off (Even if there is no print head mounted, the
carriage will return to the home position and lock.)
1 time Orange Service/factory test printout (Including ink sensor check)
2 times Green EEPROM information printout
3 times Orange EEPROM initialization
4 times Green Clears the waste-ink counter (S750/S520)
Waste-ink counter settings (S900/820) (See page 2-34)
5 times Orange Destination (model) setting
After reaching this service function, press the RESUME
button the number of times specified below to set the
destination.
Setting
0 times BJ F900 BJ F890
1 times S900 S820 BJ F700 BJ F500
2 times BJ F890PD S750 S520
3 times S820D
Note: pressing more than 3 times has no effect.
6 times Returns to the function select stage (S750/520)
6~9 times Not used for servicing (S900/820)
More than Green Returns to the function select stage (S900/820)
10 times
4) After selecting a service function, press the POWER button. The green indicator
lights and the service function will be executed. (After each function is executed, the
printer returns to the service function select stage.)

READ THIS CAREFULLY !
Larry

Nov 30, 2008 | Canon S 530D InkJet Printer

1 Answer

Canon i560 Ink jet Error Code 5C00


1. Turn off printer
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not, press the Power button once more.
8. Your printer should respond as normal.

May 05, 2008 | Canon BubbleJet i550 InkJet Printer

Not finding what you are looking for?
Epson Perfection V500 Photo Scanner B11b189011 Logo

463 people viewed this question

Ask a Question

Usually answered in minutes!

Top Epson Office Equipment & Supplies Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18408 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you an Epson Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...