After switch on, 6 sec green light, and blinking orange (yellow) light. "Cannot properl communicate with the scanner. The carriage unit may be locked ... etc "
I have problem with my V500. After switch on, 6 sec green light, and stay blinking orange (yellow) light. On mopnitor I have : "Cannot properl communicate with the scanner. The carriage unit may be locked ... etc " I change USB cable, I reinstal software, I change power supply, I check switch lock on back and cover, I change UsB ports, and at last I change computer (to my wife PC). Nothing! Please, help me!
Sorry for my english, but I mailing from Poland.
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Re: After switch on, 6 sec green light, and blinking...
This sounds like there is a mechanical problem inside the scanner. You may want to open the scanner to see if there is anything broken or jammed. It may need some lubrication if it has been unused for a long period of time.
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In case you haven't tried this before, here is a tip that should reset the printer. Copied from site: http://www.cyber-ink.com/member-canon.html To Reset ip2000 / 3000 1. Turn off printer 2. Hold down Resume button and press Power button. 3. Keep holding down Power button and let Resume button go. 4. Press Resume button 2 times then let BOTH buttons go. 5. Green lights will flash and then stop blinking. 6. When green lights are solid, press the Resume button 4 times. 7. Press the Power button and the printer should turn off, if not, press the Power button once more. 8. Your printer should respond as normal..
Also note that if the carriage is not moving as it should, it has nothing to do with printer drivers or your computer. It is an internal function of the printer and no external connection (usb/ethernet) should affect its operations.
2 times - No paper (ASF)  * No paper in the cassette 
3 times - Paper jam  * Paper jam in the rear guide  * Paper jam in the under guide  * Front door closed 
4 times - No ink  * Ink tank not installed 
5 times - The print head is not installed  * Print head temperature sensor  * Faulty EEPROM data of the print head 
6 times - Inner cover open  * Inner cover open (while printing)  * Inner cover open (printing continuous) ; (printing not continuous) 
7 times - Multiple ink tanks of the same color installed  * Ink tank in wrong position 
8 times - Warning: The waste ink absorber becomes almost full 
9 times - The digital/video camera does not support Camera Direct Printing 
10 times - Automatic duplex printing cannot be performed (paper size not supported) 
11 times - Failed in automatic print head alignment 
13 times - The remaining ink amount unknown 
14 times - Ink tank not recognized 
15 times - Ink tank not recognized [1410 to 1419] * No Blinking Access cover open 
16 times - Valve sensor [6C00]
ORANGE / GREEN FLASHES
2 times - Carriage  3 times - Line feed  4 times - Purge cam sensor [5C00] 5 times - ASF (cam) sensor  6 times - Internal temperature  7 times - Waste ink absorber full [5B00] 8 times - Print head temperature rise  9 times - EEPROM  11 times - Carriage lift mechanism  12 times - AP position [6A00] 13 times - Paper feed position [6B00] 14 times - Paper feed cam sensor [6B10] 15 times - USB Host VBUS overcurrent  17 times - Motor driver [6D00] 18 times - NIC Board  19 times - Ink tank position sensor  20 times - Other hardware  * Alt. Blinking ROM * Light in Orange RAM
SERVICE MODE This printer has a service mode for service-related settings and for performing test prints. The operator panel buttons are used to enter the desired service mode.
Service Mode Operations 1. With the printer powered off, hold down the Resume/Cancel button and press the Power button. 2. While holding down the Power button, release the Resume/Cancel button and press the Resume/Cancel button twice in succession. Now release the Power and Resume/Cancel buttons. 3. Select one of the following service mode functions by pressing the Resume/Cancel button the specified number of times.
Count Indicator Functions • 0 times Green Print head not installed, carriage returns and locks in home position • 1 time Orange Service test print • 2 times Green EEPROM information print • 3 times Orange EEPROM initialization • 4 times Green Waste ink counter setting • 5 times Orange Destination setting • 6 times Green Print head deep cleaning • 7 times Orange LF correction • 14 times Green Left margin correction
Execute the selected function (except for model setting) by pressing the Power button. The printer will switch itself off after performing the function.
6" x 8" Doors
Left Front (+)
Left Front (-)
Right Front (+)
Right Front (-)
6" x 8" Rear Deck
Left Rear (+)
Left Rear (-)
Right Rear (+)
Right Rear (-)
Item Wire Color Polarity Wire Location 12V red & pink/black + ignition harness STARTER yellow + ignition harness IGNITION dk. blue + ignition harness ACCESSORY red/black + ignition harness SECOND ACCESSORY none TACHOMETER *6 *6 POWER LOCK orn/blk - orn/pur *7 5wi door lock switches *1 POWER UNLOCK pnk/blk - pnk/pur *7 5wi door lock switches *1 PARKING LIGHTS + use (-) lights PARKING LIGHTS - dk. blue/pink *2 steering column DOOR TRIGGER *4 - *4 HEADLIGHTS yellow *3 at the headlight switch WIPERS dk. green/red - steering column LF WINDOW UP/DN lt. blue - white A drivers door lock switch RF WINDOW UP/DN brown - purple A passengers door lock switch LR WINDOW UP/DN dk. blue - red/wht B drivers kick panel RR WINDOW UP/DN gray - dk. green B passengers kick panel TRUNK/HATCH PIN tan/black - BCM, above diagnostic plug HOOD PIN none TRUNK/HATCH RELEASE none FACTORY ALARM ARM arms with lock *7 FACTORY ALARM DISARM lt. green/orange *7 - *5 HORN TRIGGER gray/orange - steering column BRAKE WIRE white/tan + drivers kick panel LOCK MOTOR orange/black drivers door lock switch UNLOCK MOTOR pink/black drivers door lock switch DISARM DEFEAT pink/purple passenger kick panel DISARM NO UNLOCK none DOME SUPERVISION yellow/dk. green *7 - BCM, above diagnostic plug SPEED SENSE white/orange PCM, passenger side firewall SUN ROOF OPEN/CLOSE none SUN ROOF LIMIT none LF SPEAKER grn/orn - brn/red at the radio RF SPEAKER purple - blu/pnk at the radio LR SPEAKER wht/grn - grn/wht at the radio RR SPEAKER grn/wht - blu/orn at the radio RADIO 12V red/white at the radio RADIO GROUND black at the radio RADIO SWITCH white/red at the radio RADIO ILLUMINATE none POWER ANTENNA none
Notes: NOTE: Jeep vehicles that use a gray ignition key have an immobilizer system that needs to be bypassed when remote starting. Use DEI part number 555C or 555U. *1 Use orange/black and pink/black at the drivers door lock switch to lock and unlock the drivers door. Use orange/purple and pink/purple at the passengers door lock switch to lock and unlock all of the other doors. *2 The dk. blue/pink will flash the hazard lights. They will flash even with a latch input to the wire. The parking lights can be activated by using a 1300 ohm resistor to ground on the yellow headlight wire. *3 Use a 330 ohm resistor to ground for headlight activation. Use 80 ohms to ground on the same wire to operate both the headlights and parking lights. *4 There are 4 separate door triggers wire, one for each door. Use all 4 wires and diode isolate each together. The drivers door is tan/red at the drivers door lock switch. The passenger door is tan/red at the passengers door lock switch. The drivers rear door is tan/orange and the passengers rear door is tan/yellow at the BCM. WHEN USING A 455J INTERFACE MODULE, IT IS NOT NECESSARY TO USE THE SEPARATE TRIGGER WIRES. USE THE YELLOW WIRE AT THE UNDERDASH LIGHT FOR DOOR TRIGGER. *5 Factory alarm disarm requires a 463 ohm resistor to ground on the lt.green/orange wire at the drivers door lock switch, you MUST use a relay. *6 The 4.7L motor has a separate coil for each cylinder. Go to any coil and use any wire that is NOT dk. green/orange. On the 4.0L motor use any of the tan/stripe wires at the coil pack, or go to one of the fuel injector and use the wire that is NOT dk. green/orange. *7 Can also use DEI part number 455J door lock interface control module. This will control door lock, unlock, arm, disarm, dome light supervision and more.
test the power supply to the scanner also test the leads that attach from the power supply to the scanner if its connected to a computer you might have to uninstall it then reinstall it this applies the driver aswell you can do this
control panel admistrive tools,computer management,device manager scroll down you should see a yellow question mark? right click to reinstall drivers or ports(com&lpt)ECP printer port right click update driver hope this helps
There are a few reasons this might happen. 1) Check if the transport lock is in the locked position. Unlock the unit if it is locked. 2) An error occurred. Try restarting the computer, unplug the scanner, wait 10 seconds and reconnect the scanner. (This fixes issues where the software isn't running/fully loaded or the connection isn't solid).
Try a new USB cable and a different port. If you have a USB hub in the middle, try a direct connection. (Bi-directional communication is needed and this may show as an error if it is lost.)
3) Try unplugging the scanner from power and plugging it back in.
4) Try unplugging the optional accessories. If they fail, the unit may indicate a failure.
5) The lamp may need to be replaced.
6) Something else may have failed. Consider if it is worth having the unit serviced.
If the two lights are blinking persistently and the carriage is moving freely when the cover is opened then the logic board has problem and should be replaced. However, if there is some restriction of carriage movement or cracking noise, the optical cable should be replaced. Good luck
Ready indicator Error indicator Condition Action Green Orange Blinking Blinking Communication Check The Printer error cable ____________________________ Print over-run Turn off the printer. After a few seconds turn on the printer change to a lower resolution. ________________________________________________________
This may help if not...let me know........Whytfang
This is the error light page from the S520. Not sure about this, but probably the same on the S530. 8 Blinks means replace the ink absorber and reset the counter. I think the ink absorber can be gotten at from the bottom, BUT NOT SURE. Try this at your own risk!
7.1 Service Mode Operation
1) With the printer turned off, hold down the RESUME button and press the POWER
button (the green indicator lights and the desired service function can be selected).
2) While holding down the POWER button, let go of the RESUME button before pressing
the RESUME button again twice in succession. Then let go of both RESUME and
(At each press of the RESUME button, the indicator toggles between orange and
3) During printer initialization, the green indicator blinks. When the green indicator
stops blinking and remains on, press the RESUME button the specified number of
times to execute the desired service function, as listed below.
(At each press of the RESUME button, the indicator toggles between orange and
Press Indicator Function
0 times Green Power off (Even if there is no print head mounted, the
carriage will return to the home position and lock.)
1 time Orange Service/factory test printout (Including ink sensor check)
2 times Green EEPROM information printout
3 times Orange EEPROM initialization
4 times Green Clears the waste-ink counter (S750/S520)
Waste-ink counter settings (S900/820) (See page 2-34)
5 times Orange Destination (model) setting
After reaching this service function, press the RESUME
button the number of times specified below to set the
0 times BJ F900 BJ F890
1 times S900 S820 BJ F700 BJ F500
2 times BJ F890PD S750 S520
3 times S820D
Note: pressing more than 3 times has no effect.
6 times Returns to the function select stage (S750/520)
6~9 times Not used for servicing (S900/820)
More than Green Returns to the function select stage (S900/820)
4) After selecting a service function, press the POWER button. The green indicator
lights and the service function will be executed. (After each function is executed, the
printer returns to the service function select stage.)
1. Turn off printer 2. Hold down Resume button and press Power button. 3. Keep holding down Power button and let Resume button go. 4. Press Resume button 2 times then let BOTH buttons go. 5. Green lights will flash and then stop blinking. 6. When green lights are solid, press the Resume button 4 times. 7. Press the Power button and the printer should turn off, if not, press the Power button once more. 8. Your printer should respond as normal.