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How do I correct software installation issue.

Downloaded installation software from Broadcom.com per instructions. Software detects USB device but fails on validation. Same results on all three USB ports. Running Widows 7 with Intel CORE I5 processor on HP Notebook. Any help is appreciated.

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Windows should have the USB drivers ready to install now.
Go to Start > Control Panel > Device Manager, after opening Device manager, at the bottom of the list is Universal Serial Bus Controllers> Delete the ones that your having trouble with. Then Restart you computer, when it restarts you'll see a pop up notification. It will say Windows has found new hardware and is installing driver for this hardware. That should be all there is to it. Sounds easy because it is.

Posted on Dec 14, 2014

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I would download from hp.com. the drivers for your USB sockets. That should sort it out.

Posted on Dec 12, 2014

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Sm-usb 007 device unplugged


hi, the 64 bit driver may be the issue , somehow it's not correctly installed or using a 32bit driver, remove step back on system restore so there's no trace of the installed driver, or un-install however there may be some entries in the registry left behind... okay reboot.... just plug in the device. Does Win7 install a driver ?? I had a issue with similar hardware in Win 8 however it did solve it and it's working now..

Goodluck
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When i connected my mobile nokia-2690 with my PC , PC gives the message " one of the USB devices attached to this computer has mulfunctioned and windows doesnot recognize it."


Actual your question is uncompleted. What is to be loaded from the PC and as per PC comments you are requested to set write/installed the particular software then only your cell phone is downloaded movies and etc

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I want download bcm4401kql driver,how to download it?


BCM4401KQL is a broadcom based ethernet chipset
Simple download the driver for your operating system from this http://www.broadcom.com/support/ethernet_nic/4401.php link.
Once the zip folder is downloaded then through Device manager select the folder to where the driver files were extracted then the device should install.

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1 Answer

I cannot install ethernet driver of hp compaq d530. Where can i find it?


Hello: I hope the following information is helpful.
If you are trying to install the driver for the Broadcom ethernet NIC that was pre-installed (NOT an ethernet card that you purchased and installed yourself), there is a softpack (updated driver installation) download available from HP/Compaq. It will install the driver automatically for you, just download it from the link below and run the ".exe" file.
IMPORTANT: Check to be sure that your current Operating System, and model of the network device you are trying to install, are BOTH listed below BEFORE you download!
This is a software / driver update for the HP Compaq d530 ultra-slim desktop: All Models
Supported network devices:
BCM5906M Broadcom 10/100/1000 5782 based NIC Broadcom 570x 10/100 Integrated controller Broadcom NetXtreme Gigabit Ethernet 5782 Broadcom NetXtreme Gigabit Ethernet PCI-Express NetXtreme(tm) 10/100/1000 Gb NIC
Supported Operating Systems: Microsoft Windows 2000 Microsoft Windows 98 Microsoft Windows NT 4.0 Microsoft Windows Vista Business 32 Edition Microsoft Windows Vista Business 64 Edition Microsoft Windows Vista Enterprise 32 Edition Microsoft Windows Vista Enterprise 64 Edition Microsoft Windows Vista Home Basic 32 Edition Microsoft Windows Vista Home Basic 64 Edition Microsoft Windows Vista Home Premium 32 Edition Microsoft Windows Vista Home Premium 64 Edition Microsoft Windows Vista Starter 32 Edition Microsoft Windows Vista Ultimate 32 Edition Microsoft Windows Vista Ultimate 64 Edition Microsoft Windows XP Home Edition Microsoft Windows XP Professional Microsoft Windows XP Professional x64 EditionINSTALLATION INSTRUCTIONS: 1. Download the file by clicking the "Download" or "Obtain Software" button and saving the file to a folder on your hard drive (make a note of the folder where the downloaded file is saved). 2. Double-click the downloaded file and follow the on-screen instructions.LINK where file can be downloaded:HP/Compaq Support-Broadcom Driver download
Again, I hope this information is what you neededto install your network device. Should this not answer your question, please come back, provide more details of your problem, and we will be happy to help!Best of luck to you!

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1 Answer

I am unable to locate any wireless networks. also


From your message, I understand that your notebook wireless is not working and you need assistance in this regard.

Let me assist you in this regard.

This issue could be due to various causes. to isolate and resolve this issue I request you to perform the below steps :

# Step 1 : BIOS Update

I request you to download and install BIOS update from the below web link :

ftp://ftp.hp.com/pub/softpaq/sp38001-38500/sp38173.exe

Installation Instructions

1. Download the SoftPaq .EXE file to a directory on your hard drive.
2. Execute the downloaded file and follow the on-screen instructions.

# Step 2 : Uninstall and re-install the wireless driver.

The wireless device drivers may be corrupted or the properties are not set correctly. Use the steps below to uninstall and reinstall the wireless device drivers. Manually delete and reinstall the device drivers.

1. Click Start.
2. Type Device Manager in the Start Search box,
3. Then Click Device Manager to invoke Device Manager window. .
4.On the Device Manager panel, click the plus sign (+) next to Network adapters to display the installed adapters.
5.There may be multiple network adapters. Right click on the Intel or Broadcom Wireless Lan adapter and select Uninstall. When prompted, click OK to confirm removal.
6.Shutdown and restart the notebook. The system will reinstall the proper drivers during startup. Follow the instructions on the Startup Wizard.

Now download the appropriate wireless card driver and install it.

Broadcom Wireless LAN Driver

ftp://ftp.hp.com/pub/softpaq/sp39501-40000/sp39911.exe
Installation Instructions

1. Download the SoftPaq .EXE file to a directory on your hard drive.
2. Execute the downloaded file and follow the on-screen instructions.

May 14, 2010 | HP Compaq Presario F730US Notebook

1 Answer

Scanning Problems


Solution This issue can be caused by the way the USB chips in the product and the USB chips in the computer interact, or it could be caused by an old version of the HP software and driver. First, make sure that the most recent version of the HP software and driver is installed on the computer, and then try testing the USB devices and ports on the computer. If the product still does not scan correctly, a powered USB hub might help resolve the USB communication issue. Follow these steps to test the USB connection and see if a hub is necessary. Step one: Make sure that you have the most recent version of the HP software and driver The HP software CD that shipped with the product frequently does not contain the most recent version of the software and drivers. To make sure that the software is the most recent version, download and install the most recent version of the software from the HP Web site. The software and driver downloads available from the HP Web site include a Basic Driver option and a Full Feature Software and Driver option. The basic driver is sufficient to perform basic printing functions with the product. The Full Feature option installs extra software to allow full use of all features available with the product. The Full Feature option also allows custom installation. Follow these steps to download the software from the HP Web site and install it on the computer.
  1. Click here to go to the HP Software Download Page .
  2. In the Enter a product number text box, type the product model name (for example, HP Photosmart C3180), and then click Submit (c01425574.gif ) or press Enter .
  3. Under Product search results , select the product model name from the list that appears on the computer.
  4. Select the operating system that is installed on the computer. The Select Software and Drivers page appears.
  5. If the Automatically check to see if you have the latest software and drivers link appears at the top of the page, click the link and then follow the on-screen instructions to check the software and driver version and update the software if necessary. If the Automatically check to see if you have the latest software and drivers link does not appear at the top of the page, continue with step 6.
  6. In the Driver section, review the list of available driver downloads, and then click the appropriate package.
  7. Click Download Only and then follow the on-screen instructions to download the software.
  8. To install the software, double-click the icon for the downloaded file and then follow the on-screen instructions to complete the installation. CAUTION: Do not connect the USB cable until prompted to do so during software installation. HP recommends using a USB cable that is less than 3 m (10 feet) long.If any firewall messages appear during installation, click Unblock or Accept or the installation fails.If the User Account Control screen opens, click Allow to continue.
Step two: Test the USB connection
  1. Disconnect all USB devices, such as printers, scanners, speakers, and cameras, from the computer except the mouse and keyboard.
  2. Connect the USB cord from the HP product to a USB port on the computer that is known to work correctly. Test the connectivity related functionality of the device (for instance: scan to file.)
  3. Print a self-test page from the product. NOTE: For information about how to print a self-test page, see the user guide for the product.
  4. Test the standalone functionality of the product by using the product control panel to scan a document or an image. NOTE: For information about how to use the product control panel to scan, see the user guide for the product.
  5. If the scan from the control panel works correctly, connect one USB device at a time to the computer and test the product by scanning from the control panel after each device is connected.
  6. If the product scans correctly from the control panel after every other USB device is connected, the USB connections are working, and you have resolved the issue. If the product does not scan correctly from the control panel or does not establish communication with the computer after a USB device is connected, the computer might not have enough power to run multiple USB devices. A powered USB hub might help establish or maintain communication between the computer and the product. Go to Step three: Use a USB hub.
Step three: Use a USB hub A powered USB hub might allow all the USB devices to receive enough power to run correctly and it might resolve USB communication issues between the product and the computer. Follow these guidelines when choosing and setting up a powered USB hub.
  • Make sure that the USB hub is a powered hub and the power adapter is included. Some powered hubs do not include the power adapter as a standard item.
  • When setting up the hub, it must be plugged into a power source.
  • Some hubs cannot handle more than four full-power USB devices, such as the HP product. To connect more than four full-power USB devices, use more than one powered USB hub. Most Windows computers can support a maximum of five USB hubs.
  • If there are multiple USB hubs connected to each other or if there are more than four USB devices connected to the hub, the issue might persist. Move the HP product to the hub that is directly connected to the computer USB port.
Workaround If these steps did not resolve the issue and purchasing a powered USB hub is not possible, the issue might be resolved by turning off the Preview option in the HP scanning software. NOTE: This workaround does not resolve problems scanning from the control panel. Follow these steps to turn off the Preview option.
  1. Click Start , click All Programs , click HP , and then click HP Solution Center . The HP Solution Center window appears.
  2. In HP Solution Center, click Settings and then select Button Settings .
  3. Clear the check box next to Show preview when scanning from the Scan Picture button and then click OK .
  4. Quit HP Solution Center and then try scanning again.

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Try this one: First, download and install the latest version of BlackBerry Desktop Manager software from: https://www.blackberry.com/Downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB068C22&dl=DA5FB46338C8C0DCB1039F7898184FC5

Once installed, connect your BlackBerry to your computer via the USB sync cable. Open Desktop Manager, and click the Application Loader. On the right, you will see Update your device software. Click the Start Button, and if your BlackBerry is not on the latest Handheld Software, an update will appear. Select the update, and run the install. Be sure to select the option that backs up and restores your data. Once started, do not shut down your computer, or disconnect the USB sync cable as this could damage the device.

Once completed, your BlackBerry will restart and you will have the latest version available. This version has been known to correct various issues.

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If this information is useful for u please rate me....

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