Question about Office Equipment & Supplies

1 Answer

Printer driver wont install. been to best buy 3 x

Been to geek squad 3 times and they say installed. message says ins. failed won't print. I can print from tablet in other room.

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 1,915 Answers

First off, What printer do you have? How are you connecting, USB, network (wired or wireless). I have been answering questions on this board for years and it still amazes me how people expect to get an answer without providing any relevant details on their problem. As for geek squad, flip a coin, you might get someone who knows what they ar talking about, you may wind up talking to the home theatre guy, who is not going to admit he knows nothing about printers. I have 15+ years as an HP and Lexmark certified technician and can help you if you give me some details.

Posted on Dec 12, 2014

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

How do I fix a failed hard drive in a laptop?


IT IS VERY SIMPLE TO DO. IF YOU CAN TURN A SCREWDRIVER AND READ YOU CAN REPLACE A HARD DRIVE. ANYONE CAN, MY GRANDMOTHER CAN. JUST WATCH IN VIDEOS. I WOULD SUGGEST THAT IF YOU WANT SOMEONE TO DO IT FOR YOU USE A WELL KNOWN LOCAL COMPUTER SHOP THAT HAS BEEN AROUND FOR YEARS. SOMEONE YOU CAN TRUST NOT TO RIP YOU OFF. FRANKLY I FIND GEEK SQUAD HAS A VERY POOR REPUTATION, OR AT LEAST I GET ALOT OF COMPLAINTS ABOUT THEM. CALL AROUND YOUR LOCAL COMPUTER SHOPS. KEEP THE BUSINESS LOCAL. GOOD LUCK.

Jun 15, 2015 | Computers & Internet

Tip

BEST BUY GEEK SQUAD ROUND-UP


I can confirm that this level of incompetence is quite common. It is Best Buy's standpoint that Geek Squad is an extension of their sales strategies, thus their hiring practices reflect that standpoint. Many Geek Squad "Agents" are hired or transfered to Geek Squad based upon their merits as sales people, NOT technicians. This strategy, combined with the pathetically low pay level (which any certified or experienced technician would laugh at) results in untrained staff programmed to follow certain sales strategies. In my experience, many of my fellow employees were on the same technical level as the customers across the counter seeking support.

Best Buy did settle with Winternals / Sisinternals and integrated many of their tools into Geeks Squad's authorized repair disk (Much of which is purely automated). At some level, Best Buy has internally recognized that their Geek Squad staff is mostly unqualified and have catered their corporate licensed / developed software to reflect the situation. This not only showed Geek Squad's incompetency (again) but also shows how news media is more interested in scaring you than actually helping you. It's good that the big chains got this bit of negative press on a local station but you should also applaud the store that did it for free - at least post their name and address and show an interview with the owner or clerk.

Mom and pop shops are usually run by people that are hobbyists first and business-folk second. Whenever someone at my company asks for personal computer help that I don't care to deal with I send them to a small shop in our town - one with Windows 3.1, Windows 95, Netscape Navigator and Word Perfect stickers are mostly-faded on the window. I know they'll be treated honestly and fairly. No charge just to examine a computer to add onto the actual repair.

It's sad how many people/companies are more interested in making the most money from a problem instead of trying to solve it fairly.
and LASTLY "1st thing that video is at least 8 years old I remember seeing it when I was young in highschool."
Perhaps you are thinking of the PC World investigation of major retail computer service departments? I remember reading it long ago:
http://www.pcworld.com/article/3764-6/pc_repair_ripoff.html
The article is from Mid 1998. A damaged IDE cable was part of the problems on their test PCs.

From the article:
"Of 55 problems tested across 20 stores, a total of 30 were misdiagnosed, ignored, or went otherwise unfixed. Best Buy and Computer City each missed on 9 of 15 tries."

THE REAPIR WE WERE TALKING ABOUT WAS A 10 TO 20 DOLLAR FIX :()

AND


A confidential settlement has ended litigation initiated by Winternals over copyright infringement regarding Geek Squad's use of its ERD Commander software.

The lawsuit should end following a July 7th motion from Winternals lawyer David Weaver, who cited a settlement agreement reached between the company and Best Buy, which owns Geek Squad.

Instead of a lengthy lawsuit, Winternals now has a three-year agreement in place with Best Buy. This will permit its Geek Squad of tech assistance personnel to lawfully use licensed programs from Winternals and Sysinternals. This includes the ERD Commander system recovery tool.

The problems for Best Buy and Geek Squad started in February 2006. Winternals had conducted training sessions for Geek Squad employees, as part of its negotiations with Best Buy to license software for its 12,000 Geek Squad workers.

Then the negotiations ended abruptly. Coupled with the admission from employees of Geek Squad and Best Buy that they had been using unlicensed copies of ERD Commander, Winternals began to investigate.

They set up systems needing repair in multiple locations, and put calls in to Geek Squad for assistance. Geek Squad staffers either used unlicensed copies of ERD Commander, or had them in their possession.

In April 2006, Winternals sued in US District Court in western Texas for copyright infringement, circumvention of copyright protections systems, and misappropriation of trade secrets.

on Dec 27, 2009 | Computers & Internet

1 Answer

Windows XP startup error: ppped.exe has encountered a problem and needs to close


Re-Install again the windows.Formatt it again.
There is a different windows XP for IDE Hard Disk Drive, and SATA hard Disk drive.Different softwares.
Maybe you are using the wrong windows XP

Mar 13, 2014 | UPG 12V 8Ah Geek Squad Best Buy GS-700U...

1 Answer

I bought the ET1810-03 model. I can not get any sound from the game Bioshock. My system has Directx 9.0 or better. Has plenty of memory. Has a dual core processor. Only 32 bit operating system.Has been...


This sounds like you don't have the correct audio drivers installed. For whichever sound card you have go to the manufacturers website and download and install the latest drivers.

Jan 08, 2010 | Video Game Consoles & Games

1 Answer

Screen black. best buy/geek squad diagnosis=motherboard bad. part#, price & availabilty of motherboard. installation instructions too please. thanks, t


Well if you wanting a gateway motherboard you going to be digging a little more into the pocket book, May i suggest you buy a upgrade kit from a place called tigerdirect.com or frys.com price would be under $200.00 Availability would be depending on the shipping method you use and how to install this :


Unplug everything open the case, unplug and label you cables! From all sources on the motherboard take a phillips screw driver and unmount the main board. Place the new board reversing these steps. If you need more assistance please CHAT with us we are here 24/7 and will run you step by step for a small fee.. or take it to the GEEK squad and have the motherboard installed around $45 bucks..

*We are not compensated for this email or solution so please rate.. We rely on good ratings..

May 15, 2009 | Computers & Internet

1 Answer

Printer does not Communicate (connect) following Microsoft SP3


I had this same problem...drove me crazy for a week. Called the geek squad at Best Buy and they mentioned something about a"patch" (which I had no idea what that meant) on the website of the printer. I went to Lexmark website, and selected 1200 series and windows vista (which is what's installed on my computer) A page came up to install a driver that made the two compatible and it worked!!!

Dec 22, 2008 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Sound card


Dont pay the Geek Squad robber barons a dime...it is easy to put in a sound card.
shut down your computer, unplug it, take out the screws holding one (usually the left) side on, take it off, GROUND YOURSELF!!!. it is then a simple matter of finding a slot for it to fit in (you may have to take a rail of the back of the case for the slot) plug it in securely, close up your case, plug it back in, then follow instructions that came with the card for installing drivers and such....

May 24, 2008 | Dell Computers & Internet

1 Answer

Hp photosmart 8200 Ink system failure free standing not hooked to compurter printing directly from printer installed new ink cartridge and ink system failure still...


We took it to Best Buy and had the Geek Squad look at it. After checking it out they suggested it would not be money well spent to have it fixed becase of it's age.

Apr 29, 2008 | Office Equipment & Supplies

2 Answers

Toshiba Satellite L15-S104, Model PSL10U-01X02F--A COMPLETE LEMON!


Christine.

Go back to best buy. the closest one to you. and see about yoru exteneded warranty. Toshiba dont deal with the extended warrentys.A 3rd party company is looking after it for you (best buy) i guess geek squad.. If the warrenty is out and you gotta pay 600 dollors to replace your computer motherboard. all depending on what you use it for an entry level laptop is close to 600 dollors great for web browseing and office use school, some games.

Feb 14, 2008 | Toshiba Satellite L15-S104 Notebook

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

47 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

jasbo
jasbo

Level 3 Expert

2237 Answers

yadayada
yadayada

Level 3 Expert

76630 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...