Question about In Microwave Ovens
Keypad is wearing out: light and fan come on, but I'm able to get the heat and turntable to work only randomly. Would like to replace keypad myself, or find a technician in my area to do this.
You could probably replace the keypad yourself, as it most likely plugs in. Get the exact part number and have a search for it.
Posted on Dec 14, 2014
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Posted on Jan 02, 2017
That would almost certainly be a problem on the control circuit board. If the bulbs happen to short / blow out or if they are removed or installed while the microwave is still plugged in, there is often an arc which causes damage to the board. We repair regularly these boards for such problems for $32.50 nationwide.
Posted on Dec 25, 2006
If some pads on the keypad are not working, then you have a failed keypad.
If you (or someone you know) might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically involved.
You can usually find helpful exploded view diagrams and order parts by entering your full model number here.
There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.
If you would like to have us do this for you, we do that for $39.95 plus part costs.
On this model, the cover will have to come off to replace the light bulb. If it's mounted in the wall, it will have to come down.
The installation instructions are nice to have in this case. You can download GE owner's manuals and installation instructions here.
I have attached a drawing to show where the bulb is on this model. It is located on the right side of the oven next to the wall of the cooking cavity.
The bulbs are available in local grocery stores, hardware stores, and stores like Wal-Mart and Lowe's.
Please feel free to contact me directly if you need more help.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
William E. Miller
Posted on Sep 27, 2008
SOURCE: Microwave won't heat food.
My Whirlpool microwave, over the stove, stopped working when my son used it to heat his food and a heavy sound came out, like something exploded in it. When I check it, there was nothing broke. Everything works fine except that it does not heat. I will appreciate any help
Posted on Nov 09, 2008
Small component called a diode. Open up the microwave and try to find a black (usually) component that is most often connected between the magnetron (the thing that heats the food) and the chassis of the microwave oven (ground). I used to make a fortune replacing these! Costs about 5 bucks most appliance supply stores. Make darn sure you get one of the same value.
Posted on Apr 06, 2010
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