Question about HP Office Equipment & Supplies
Hp are tricky scanners to install and setup. You need to unplug the USB cable, power on the scanner and begin a fresh setup.
Let the software tell you when to reconnect the USB cable to the computer. Let it finish setup and reboot computer. Once in windows, the setup will complete automatically.
Go in START menu and click on the HP Solution Center in the HP folder to activate the scanner.You can't jsut press the SCAN button on the scanner. It won't work. You need to start the software first or use Photoshop.
Also, the way to fix this Error 20 is to first ensure that your HP Printer is set up to be the default printer on your PC. It's often the case that the printer you have on your system will either not be the default, or will have some sort of error that will prevent it from being properly used. You should click onto "Printers & Faxes" on your system and then right click onto your HP Printer, and select "Set As Default". This will allow your PC to use the printer every time you print,removing some confusion.
Make sure you have enough HD space to install as this can contribute to the same error 20 code.
Posted on Dec 23, 2014
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Posted on Jan 02, 2017
SOURCE: My scanner error message
Whatever the error message you get, write it down and Google it, you will always find the solution. It has never failed for me. But be carefull some solutions could end up costing you.
Posted on Oct 22, 2009
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