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No water going to ice maker and water dispenser in the door. replaced the "dual water inlet valve" 2 weeks ago and thought the problem was solved. No problems until yesterday when the same thing start

Replaced the dual water inlet valve, short fix..lasted 2 weeks but now it's doing the same thing

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If your water line to the refridge has a shutoff where it is connected into a house water line, this shutoff can become plugged up. A lot of them have a needle type shutoff that when screwed in shuts the water off. This is where the house line gets punctured. When screwed out this little hole can become plugged up.. Screw shutoff in and out a couple of times and if you can disconnect line from this shutoff. Then open the shutoff and see if you can get water out of it. This may allow you to flush the hole and debris out of the shutoff. Then reconnect line and see if this helps. If it happens again you may want to replace the shutoff valve with a new one.

Posted on Dec 12, 2014

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Posted on Jan 02, 2017

catriver
  • 878 Answers

SOURCE: Water dispenser problem?

grandfunk, by your post, it sounds like the line is frozen over. You will have to do some tests. First rule out the dispenser itself. While someone is calling for water see if you have 120V to the water valve. If you do, we ruled out the dispenser. Behind the toe panel there should be a water line with a john guest fitting going up the door. Disconnect it there and call for water. Catch it with a cup. If the water is flowing there, you might be frozen up in the door. I have found a couple of these models with that problem. If it's not flowing there, behind the lower drawers in the refrigerator section is the water coil tubing. Take a hair dryer and go over it lightly. It could be frozen over there. Check these things first and post back. Catriver.

Posted on Mar 19, 2007

  • 2 Answers

SOURCE: GE Profile side by side fridge - water dispenser doesn't work

More than likely, your water line is freezing up in the door. You can remove all of the ice cubes and lower the freezer temp to about 3. Leave the freezer door open for about 5 minutes or so and if this does not work, leave the door open a little longer. Also, disconnect the water line at the base of the freezer door, near the floor, and press the dispenser lever. If you have water there, you most likely have a frozen line in the door. Changing the water filter often will help but it is not the answer and is can get quite expensive. By the way, Make sure to hold the dispenser lever forward for at least a couple of minutes each time you test for water flow. If you do not get water at the connector at the base of the door after you have disconnected the line, you have a problem with the valve in the back of the refrigerator.

Posted on Nov 17, 2008

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SOURCE: Water Dispenser Drips

Had the same problem after replacing over seven water valves and installing a water regulator in the water line to the refrigerator with no help. Had to reduce the water pressure to about 27 pounds the reduce most of the drips. It drips an amount about the size of a quarter and when the water gets the coldest it stops the drip, but there is always a droplet at the end of the water disperser tube.

The problem is with water stored in the refrigerator side of the box. Water come in and does not leak. After the water gets colder it expands and oozes drips from the water dispenser. It is worse with the roll of tubing behind the crisper drawer on the bottom, because there is no room for expansion in the tubing. We replaced the tubing with and older style tank and it helped some, but not completely. The solution is 1. Try to buy a refrigerator with a tank instead of the roll of tubing in the bottom of the refrigerator side. 2. Don't use the water dispenser. 3. Reroute the tubing directly to the water dispenser and bypass going into the refrigerator, the water will not be as cold. 4. Avoid those built by Whirlpool.

Posted on Mar 07, 2009

tborn6
  • 700 Answers

SOURCE: My whirlpool fridge, ice makerMy Whirlpool is not making ice. It has an in door ice dispensing system. It stopped making ice yesterday - what could be wrong?

lift the bar up to shut the maker offf and then turn it bakck on and wait.

Posted on May 27, 2009

  • 396 Answers

SOURCE: ice machine isn't working

Two things come to mind.

First, the water valve at the bottom rear of the refrigerator may have failed. You didn't mention if there is a water dispenser and whether or not this is still working. This valve pumps water to the icemaker and water dispenser when the control unit of the icemaker calls for water. Also, there could be a blockage in the line which brings the water to the icemaker.

The other possibility is that the part of the icemaker controls which calls for water from the valve has failed. If this has happened, it would likely be more cost effective to replace the icemaker unit.

Posted on Oct 19, 2009

Testimonial: "Thanks for the advice! I have a service person coming out on Thursday to take a closer look at the ice maker."

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1 Answer

Samsung side by side ice maker not working


You have 2 separate valves, 1 for the water dispenser and 1 for the ice maker. (otherwise your ice maker would overflow every time you got water from the dispenser and your dispenser would flow every time the ice maker went to refill.) They are fed from the same tubing.

The cube/crushed ice motor is completely separate from the ice maker itself and should have absolutely no bearing on the water flow.

You have narrowed down the problem quite nicely to the ice maker water valve. There is one more thing to check though, the connector. There should be a multi-contact connector from the ice maker to the back wall of the freezer, usually 6-9 wires. Pull that apart and check the cord side (ice maker side) for any corrosion. BE CAREFUL NOT TO TOUCH THE OTHER SIDE AS THERE IS LIVE 110V!!! If you don't see any corrosion, still try try disconnecting and reconnecting 5-10 times and see if that solves your problem. If you see corrosion, unplug the refrigerator before working on the back wall part of the connector. [This connector besides powering the ice maker also allows the ice maker to control the water valve which can't be inside the freezer]

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the valve is probably operated by a celenoid, if you removed it during the hose replacement it may be installed incorrectly, out of line or not have a good ground.

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Could be 2 different problems. Inlet water valve is a dual valve (2 halves). 1 half feeds water to the door dispenser, the other half fills the icemaker. The icemaker half could be bad or blocked up with sediment causing a no fill situation. 2nd problem could be the icemaker itself which sends power to the inlet valve when it needs filled. Usually the inlet valve fails first but you need to test and see.

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Hi, I have a Kenmore Elite Refrigerator model #596.76253702 that leaks water from the bottom every time the ice maker refills. The problem keeps getting worse since I purchased this product 2 years ago.


If it overfills and drips, look for an adjustment behind the plastic endcover with a +/- on it. - is less water.
If it continuously drips, replace the water inlet valve on the back where the house water supply comes in.


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The water inlet valve may be staying open. You can swap the wires on the dual water inlet valve and disconnect the water line at the valve which goes to the ice maker. When you try the water dispenser the water will come out there. When you stop the water dispenser, if the water at the valve doesn't stop, the valve isn't closing so you'll need to replace it. If it does stop after trying it several times then the problem is with the ice maker.

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Try swapping the wires on the dual water inlet valve. It’s on the back where the water supply comes in. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze blocking the fill tube.. You can take the water line off the valve and watch to see if it drips.

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Try swapping the wires on the dual water inlet valve. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.


The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze. You can take the water line off the valve and watch to see if it drips.

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Pour about 2/3 cup of water into ice maker . If it dumps the ice but doesn't refill , replace the dual water inlet valve . If it doesn't dump the cubes , replace the ice maker . Also check to see that the coils under refrig are clean of dust , lint , pet hair , etc. Your water valve , has 2 main solenoids . One for the water dispenser , and , one for the ice maker .

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If you're not getting water to the ice makerTry swapping the wires on the dual water inlet valve. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.
The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze. You can take the water line off the valve and watch to see if it drips.

A strainer before the inlet valve can also get stopped up restricting flow. ice maker

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It's time to replace the dual water inlet valve (the part the water line connects to). A bit of sediment or other fine object can get in the seat or the material itself can deteriorate and allow a tiny amount of water to pass up to the icemaker.

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