a 6ya expert can help you resolve that issue over the phone in a minute or two.
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the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
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Follow the instructions in the e-mail sent to the e-mail address on your account. Note: If you created your account with a mobile phone number, you'll receive an SMS message with instructions instead of an e-mail.
http://www.amazon.co.uk/gp/help/customer/display.html?nodeId=3793221 Go to this link and follow the directions there. Ask your postal carrier to write you a note stating what you said in your post. Contact Amazon and ask them who the carrier was and what the tracking number is then go to the carrier website and track it. Look for who signed for the package.
ARE you KIDDING? GET YOUR INFORMATION OFF THIS FIXYA SITE now!!!. This is a Q&A site, NOT Customer Service! Jeeez woman, go back to the store and inquire.Why don't you give out your CC and bank account numbers while you are at it. My, my...
Identifying Amazon E-mailFrom time to time, you might receive e-mails that look like they come from Amazon.com, but they are, in fact, falsified. Often these e-mails direct you to a Web site that looks similar to the Amazon.com Web site, where you might be asked to provide account information such as your e-mail address and password combination. Unfortunately, these false Web sites can steal your sensitive information; later, this information may be used to commit fraud. Some phishing messages contain potential viruses or malware that can detect passwords or sensitive data. We recommend that you install an anti-virus program and keep it updated at all times. Below are some key points to look for in order to identify these e-mails: 1. Know what Amazon.com won't ask for Amazon.com will never ask you for the following information in an e-mail communication:
Your social security number or tax identification number
Your credit card number, PIN number, or credit card security code (including "updates" to any of the above)
***********'s maiden name
Your Amazon.com password
2. Requests to verify or confirm your account information Amazon.com will not ask you to verify or confirm your Amazon.com account information by clicking on a link from an e-mail. 3. Attachments on suspicious e-mails Amazon.com does not send order confirmations or other unsolicited requests that require you to open attachments, nor do we permit our merchants to do so. We recommend that you do not open any e-mail attachments from suspicious or unknown sources. If you receive a suspicious e-mail allegedly sent from Amazon.com that contains an attachment, we recommend you forward the e-mail to email@example.com (as an attachment if possible) without opening it. Delete the mail after you send it. If you opened an attachment in the e-mail, we recommend running anti-virus or anti-malware software. 4. Grammatical or typographical errors Be on the lookout for poor grammar or typographical errors. Some phishing e-mails are translated from other languages or are sent without being proofread, and as a result, contain bad grammar or typographical errors. 5. Check the return address Is the e-mail from Amazon.com? While phishers often send forged e-mail to make it look like it came from Amazon.com, you can sometimes determine whether or not it's authentic by checking the return address. If the "from" line of the e-mail looks like "firstname.lastname@example.org" or "email@example.com," or contains the name of another Internet service provider, you can be sure it is a fraudulent e-mail. 6. Check the Web site address Genuine Amazon.com web sites are always hosted on the "amazon.com" domain--"http://www.amazon.com/. . . " (or "https://www.amazon.com/. . ."). Sometimes the link included in spoofed e-mails looks like a genuine Amazon.com address. You can check where it actually points to by hovering your mouse over the link--the actual Web site where it points to will be shown in the status bar at the bottom of your browser window or as a pop-up. We never use a web address such as "http://security-amazon.com/. . ." or an IP address (string of numbers) followed by directories such as "http://123.456.789.123/amazon.com/. . . ." Alternately, sometimes the spoofed e-mail is set up such that if you click anywhere on the text you are taken to the fraudulent Web site. Amazon.com will never send an e-mail that does this. If you accidentally click on such an e-mail and go to a spoofed Web site, do not enter any information and just close that browser window. 7. If an e-mail looks suspicious, go directly to the Amazon.com Web site When in doubt, do not click the link included in an e-mail. Just go directly to www.amazon.com and click "Your Account" in the top right menu to view recent purchases, or review your account information. If you cannot access your account, or if you see anything suspicious, let us know right away. 8. Do not "unsubscribe" Never follow any instructions contained in a forged e-mail that claim to provide a method for "unsubscribing." Many spammers use these "unsubscribe" processes to create a list of valid, working e-mail addresses. 9. Protect your account information If you did click through from a spoofed or suspicious e-mail and you entered your Amazon.com account information you should immediately update your Amazon.com password. You can do this through Your Account by choosing the option to "Change your name, e-mail address, or password" found under Account Settings. Even if someone has been able to look at your account, they are still not able to see your full credit card information. However, orders can be sent from your account using your credit card so please contact us immediately if you notice any orders that you do not recognize. However, if you did submit your credit card number to the site linked to from the forged e-mail message, we advise that you take steps to protect your information. You may wish to contact your credit card company, for example, to notify them of this matter. Finally, you should delete that credit card from your Amazon.com account to prevent anyone from improperly regaining access to your account. To do so, click "Edit or delete a credit card" under Payment Settings in Your Account. How To Report Phishing E-mails or Request Account Assistance If you have received an e-mail you know is a forgery, or if you think you have been a victim of a phishing attack and you are concerned about your Amazon.com account, please let us know right away: Report or Contact Us about a Phishing or Spoofed E-mail
More than you might want but how about a ++++ rating?
Why do I have duplicate authorizations for a single purchase?
Question : Answer : A Several things can contribute to PayPal receiving duplicate authorizations for a single transaction. The main reason is the merchant submits the card number more than once. The merchant can run the card number again if they receive a message that indicates no response. This happens when a response is given but the merchant doesn't receive it within the allotted time frame.
You may see a duplicate transaction when a merchant sends in the final charge with information different from the original preauthorized charge. This results in a pending authorization and a completed transaction from the same merchant.
The duplicate authorization expires on the fifth day after the charge. A credit added back to your PayPal account balance.