Question about JBL Charge Wireless Portable Speaker for Most Bluetooth-Enabled Devices

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My JBL Charge speaker won't switch on. Should I return it for a refund>

I sent it back to the dealer under warranty and they said there was nothing wrong with it. When I got it back it worked once then it was dead as a dodo. Can't find an instruction manual on the internet and the setup instructions are vague - the red and blue lights do not flash as described. Harman in the USA apparently do not deal with customers in Australia.

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  • Ivan Colledge
    Ivan Colledge Dec 13, 2014

    When I press any of the buttons nothing happens.



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  • 5 Answers

If you still have the ability to return the item for a refund return it and move on you shouldn't have to deal with poor build quality.

Posted on Jan 11, 2015


6 Suggested Answers

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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

  • 11361 Answers

SOURCE: JBL PB12 is 10 years old and I have red lights but no audio.

Service manuals:

My ClassD module shorted out (buzzing sound/blown fuse) and not availabled any more so this is what I did:
I would suggest to buy new one.

Posted on Apr 01, 2010

  • 18 Answers

SOURCE: No sound out of JBL LSR25P speakers attached to keyboard

problem could be in wiring, fuse, crossover or the components can be damaged. the original JBL tweeter and 5.25" speaker are no longer available so replacement options would be the only alternative.

Posted on Jun 25, 2009

  • 11361 Answers

SOURCE: JBL PB10 subwoofer sounds distorted and lights on the front flash

More likely to be the Class D power amp module, but you should look through the service manual to make sure all the parts are installed correctly. My PB10 AMP module went out and you cannot get one anymore.

Posted on Nov 10, 2009

  • 1 Answer

SOURCE: Loose mounting brackets on JBL Control 23 Speakers

Remove the JBL badge on the front grill, insert the supplied hex wrench and turn counter-clockwise until it's loose enough to adjust the speaker, the turn the hex wrench clockwise to tighten it. If you don't have the hex wrench, you can use a long allen wrench.

Posted on Feb 24, 2011

SOURCE: JBL Venue SUB10. LED light

This usually indicate a power supply rail, failure, and or a main amplifier has "Blown". You need to take this unit into a JBL repair shop, contact a local or head office of JBL, and ask them for a referral to an authorised service center. When in face to face contact here, ask them only and first off for a "Quote" as to the prospective repair costings and go from there?

Posted on Jul 30, 2011

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    I got this for christmas and I had problems with it and You guys told me to send it back and I did and the one you sent me will take a charge but it will not fly

    To be exact , the advice you received was to send back a faulty item for warranty fix or a new one
    You say you did that
    Now for the correction ,
    WE would not have sent you anything as a replacement. That would have come from the shop to which you returned the faulty item
    If the new one still is not satisfactory then send it back again and talk directly with the supplier, get a new unit or a refund

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