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How do I get help trying to find out if my phone is acting up or if its Comcast connection

So far I have unplugged from base and wall. And bought new batteries.

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If it's a smart phone. Go to settings and turn off wifi..... if it doesn't work.... it's your Comcast connection

Posted on Dec 11, 2014

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1 Answer

I have a uniden phone wdss 5335 +1 and have had it on charge for more than 15 hours , little bar indicates fully charged. But phone set says out of range so phone doesn't work, can you help?


Either the base unit is turned off or it is located too far from the phone that says it is out of range.
The base unit is the one that has the phone cord connected to it. If the phone situated on the base unit is working, then the problem is just one of location for the phone in question. If you have several of the Uniden phones, you might try relocating the base unit to other locations with a phone wall jack. For example, a frequent problem is that the base unit is on a kitchen table behind a refrigerator which is acting as a shield to the phones' electromagnetic signals. Moving it out from the refrigerators "shadow" might solve your problem.

Mar 17, 2011 | Computers & Internet

3 Answers

It said base no power


Remove then replace the batteries from the hand set. You should now get dial tojo.

Oct 25, 2010 | Panasonic KX-TGA101S Cordless Handset

1 Answer

I have no dial tones on our two uniden 5.8GHz cordless phones. New batteries were installed.


Make sure the phone and the phone base is turned on. Check the phone cables at the back of the phone base where you charge your cordless phone. It should be properly connected to the phone jack on the wall and at the back of the phone base. Try unplugging and replugging it back in. If that fails, try changing the phone cable. If still there's nothing, try to connect another phone on the phone line. If you get a dial tone, it means you have a problem with the wireless phone set, if not, contact your phone company.

Nov 11, 2009 | Uniden Cordless Phone

1 Answer

Our Panasonic system shows "No link to base walk closer" for any of the handsets even when 2 inches from the base. Seems the base has stopped communicating.


Often times when this happens try putting the phone back in the base unplug from the wall for about 30 seconds plug back in wait about a minute then try again. I have seen where you may need to also try unplugging the battery from the phone for a minute put it back in and place in the base. Its a communication problem with the phone to base connections and resetting the power often clears this up.
Hope this helps!

Aug 08, 2009 | Panasonic KX-TG2740 Cordless Phone

2 Answers

Phone won't ring with incoming calls


I just bought a new Uniden DECT 6.0 phone and had a similar problem. It wouldn't ring when plugged into my Linksys voip router, but my old 5.8 GHz did ring. It would get a dialtone and make calls, but when called via an outside line, it would appear as if it was ringing. If I picked up during this "silent ring," it would answer and take the call. It wasn't a ringer volume issue. I called tech support, they said on the main headset, unplug the battery, then unplug power from the base, then unplug the phone cord from the base. Wait 15-30s. Plug the phone cord, then power, then reinstall the battery. Press the End button on the phone. Put the phone on the base for 15-30s. Pick up the phone. Press and hold the Find button on the base. Do this Find thing 3 times. Put the phone back on the base. Wait 10-15 minutes. Then try calling it to see if it rings. Worked for me, finally got it to ring before I decided to return it.

Jun 02, 2009 | Lands Phones

1 Answer

I need to buy a base for my 42LG50 HDTV. I bought


Did you buy it used? I bought one new and it came with the base. I don't use it though because I have it mounted. My email is stevenjf7@comcast.net . Drop me an offer and I may dig it out of my closet.

Apr 07, 2009 | LG 42LG50 42 in. LCD HDTV

2 Answers

No dial tone


Have you tried hanging up the handset on the base to reset the security functions on the new phone?
Did you charge the bat. in the phone?

Nov 24, 2008 | Vtech 5.8GHz Cordless Phone with Digital...

1 Answer

Just bought an additional handset for GE 27951 expandable 6.0 DECT Cordless. I press and hold the Page button for 5 seconds but the new handset will not register. Error keeps occurring "no base."


This exact thing happened to me. Same model number. No matter what I did, the new handsets would not register.

The solution? Reset the entire system:
1. On the BASE - Unplug from wall both power and phone line. Unplug battery from base handset.
2. ON the Extension phone - unplug from wall and unplug battery from handset.
3. Wait AT LEAST 5 minutes.
4. Plug back in BASE power.
5. Plug back in BASE phone line.
6. Plug back in EXTENSION handset battery. Don't plug in BASE handset yet.
7. Follow steps to program EXTENSION. When successful:
8. Plug back in BASE handset battery.

Apr 02, 2008 | Lands Phones

1 Answer

Uniden cordless


Had same problem, answered AMOST completely by the owner's manual, which you can find here:

http://www.quadro.net/DCT646om.pdf

I recommend these steps in this order:

1. Try unplugging the base set for 30 seconds, then plugging it in again.

2. If that doesn't work, these steps come from the manual:

• Check both ends of the base telephone line cord.
• Make sure the AC adapter is plugged into the base and wall outlet.
• Disconnect the AC adapter for a few minutes, and then reconnect it.
• Remove the base ID (see "Replacing the Base Setting" on page 27) and register the handset
(see "Register the Handset to the Base" on page 50).
• Make sure that you are not too far from the base.
• If an outside call is already established, you can not be able to make another outside call.

3. If at any point you get the "Registration failed" message when inserting a phone into the cradle, try unplugging the base for 30 seconds again.

4. If your situation is like mine, you'll probably want to get new batteries, which is what started the whole problem.

Good luck.

Feb 19, 2008 | Uniden DCT646-2 Cordless Phone

2 Answers

Cordless phones will not connect to base.


I just had the same problem and tried several things with no results. Then, I figured I had tried everything else so I just unplugged the battery pack, set the phone down for 25 minutes and then plugged the pack back in. Phone worked again after that.

Oct 09, 2006 | Sony SPP-S2730 Cordless Phone

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