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I have a Genie IS 550/A garage door opener. I cannot get the door to close on the first try. Usually takes 3 or more attempts. I have oiled the rails and hinges to no avail. I have also increase the power to the down movement to the highest level and still no go. The door hesitates and stops at the rail sections/clamps. I have tightened all the screws and still nothing. What do you suggest I do next?

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Could the rollers be hitting the screw heads at the joints. Try increasing the distance between the rails to allow for more clearance. If this is an old installation could you have a spring getting weak?

Posted on Dec 12, 2014

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Wall button worked for awhile, now will not. Have tried a replacement, it does not work either. hat can I check?


Touch the pair of wires that go directly back to the garage door opener together. If the garage door closes, than the wall switch is the problem. If the garage does not close when the two wires are touched together, than the problem is with the garage door opener. Please check to make sure that the opener is plugged-in and getting power to it also.

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Sensor must show steady light to close circuit and let opener work. If aligned, then there is a loose or broken wire. Try reaiming first to get steady light. Then check all wires . Another way to test and prove that is the issue is if u hold down the wired button at ur back door and the opener closes, then it is sensor issue. Good luck.

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Garage doors opens on its own, after being close for hours


Someone in your neighborhood may have the same garage door opener that you have and sharing the same code. Change your garage door opener code or buy a Genie Code Scrambler.

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1 Answer

Why won't my Genie garage door opener close without going back up.


So it seems the Main garage door unit on the ceiling is ok. The problem is with hand held unit. Usually the circuitry is ok. Try changing the battery. It has helped me. Also make sure the sensor on ceiling unit is not blocked ad is free of cobwebs.

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I have a Sears Model 139.53879 (3-Function Remote Control) garage door opener. It's about 12 years old. The remote controls open the door fine but the remotes do not close the door; it has to be closed...


Sounds like a problem with the safety photocells, to confirm locate the where the safety input is on the opener and bridge out the terminals ( not the supply voltage terminals) if the door then closes the photocells are the problem.

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Genie auto garage door. closes then imediately re...


GET A COPY OF THE ADJUSTMENT INSTUCTIONS FROM THE GENIE WEB SITE - IT IS A SMALL AND SIMPLE ADJUSTMENT - BUT, IF YOU MESS IT UP THE DOOR WOULD BE UNSAFE.

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Genie Compact 3-Button Remote control will only open 1 door/not 2


On some of the remotes you will find a toggle switch to change frequencies, this might help. Note all new openers are operating on a different frequency than slightly older ones due to military interference. Even though both might be intellicode they might not work together on the same remote. Sometimes some openers are harder to program than others. So lets try to program the harder one. You need to find and press the learn button on the motor head. Then press the button on the remote once. The led light by the learn button should not flash. If so try it over. The light should either stay lit or go out after the first press. If it does press it again and then a third time. If it ever flashes during the program process try again. The third or fourth time the motor should operate. If not you either have a bad remote or more than likely a bed logic board. Thanks BB

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You need a general inspection of all related parts. Make sure none of the track mounting bolts have loosened leaving a misalignment of track segments. CAREFULLY with power off use fingers. turn EACH roller. Something as simple as a bad roller bearing can cause this, even a flat spot on a worn roller. Rollers can be bought at a home supply store. These are 2 most causes.

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Programming the garage door opener


Homelink Garage Door Opener Programming Procedure:

The procedure described below was successfully applied to a 2005 Jaguar S-Type.

To begin with, several attempts were made using the programming instructions contained in my Jaguars owners manual. Though the procedure described in the owners manual was straight-forward and understandable, I was unsuccessful in getting the vehicles remote to make my garage door opener function. The particular garage door openers I have are both made by Genie. Both openers utilize the Rolling Code feature.

To begin with, be sure to clear previous codes on your Jaguars garage door opener by first turning (rotating) the ignition key to the I position (first notch). Next, simultaneously hold button 1 (left most button) and button 3 (right most button) down until the middle buttons red light changes from continuous on to a rapid flash. This process takes approximately 20-25 seconds. What follows is a two part process. In the first part, get your Genie portable remote and hold it near (approximately 3 inches away from) your Jaguars garage door opener console buttons. Choose which button on your Jaguars remote you wish to dedicate to your Genie door opener and simultaneously press and hold your Genie opener button and your Jaguars opener button. The red light on your Jaguars center button (button #2) will light up and within 1-2 seconds will begin to flash rapidly. You have just completed part 1 of the two part process.

Part two: Now it is time to utilize the Learn function on your Genie garage door opener. Press the Learn button on your Genie garage door opener. The red LED adjacent to the Learn button will begin to flash. You now have 30 seconds in which to program your Jaguars opener button. Using the same button you just used in the part 1 procedure, press and hold the same button for several seconds. As before, your Jaguars red light in the middle button will light up and within 1-2 seconds, it will flash rapidly. Release the button you are programming. Now, here is the key piece of information! Once again, press and hold that same button. Once again, the center buttons red light will flash rapidly. Release your newly programmed button. This procedure proved successful in my application. Here is what has just happened. The first time you pressed your Jaguars remote button tells the Genie opener that it exists and that it is a viable candidate for making your life easier (opening the damn door). The second time you press your Jaguars remote button confirms to the Genies rolling code that your Jaguars signal is legitimate and is to be trusted from then on.

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