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There is a charge on my credit card statement which shows that i purchased something from Amazon Prime on the December 1st 2014 and have been charged £79.00 for but i do not remember buying anything with code number 080-04962454.Please can you help with this mater, as the only thing I have ordered were doc martin shoes. Malcolm Brown

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Sounds like they gave you a subscription charge, which is usually the case. The best action you can take is to cancel Amazon Prime and it is possible to get a full refund. Hopefully this helps.

Posted on Dec 11, 2014

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Posted on Jan 02, 2017

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HAVE A PRIME MEMBERSHIP BEING CHARGED TO MY CREDIT CARD THAT I DID NOT AUTHORIZE. NEED TO FIND OUT WHOSE IT IS FOR AND CANCEL.


Normally on your bank or credit statement the transaction will show a number to contact for such charges. That's how you can contact the company and figure out who charged the account or you can contact your bank or credit card company to dispute transaction

Jan 16, 2017 | Computers & Internet

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I did not sign-up for Amazon Prime and was charged on my credit card. Please credit my credit card. Thank you.


not a fixya site problem
you have to contact amazon your self by phone and make a complaint to them and have the account cancelled

Dec 28, 2016 | Computers & Internet

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On December 24 I was charged 79 pounds on my bank account when I am not a member of prime. Please refund


Prime is a one time membership fee. That charge was for a purchase as the price is also wrong?

At the end of the Amazon Prime free trial or your chosen membership period, your card will be charged automatically for the next membership period. If you choose to be charged on a monthly basis, your membership charge will be $10.99. If you choose to be charged on an annual basis, you will be charged $99. Prime Video membership is $8.99 a month.
If you didn't intend to continue your membership from a free trial to a paid membership, you can cancel your Amazon Prime membership on the Manage Prime Membership page. If you haven't used your Prime benefits, you are eligible for a full refund.
Note: If your Prime membership is associated with a service you receive through another company (such as Sprint), please reach out to that company for details about your membership rate and to manage your membership.


About the Amazon Prime Membership Charge

Dec 27, 2016 | Computers & Internet

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I'm billing billed on my credit card for amanzon prime


If you see a charge on your credit card from Amazon Prime, the first question I have is did you order something from them? If you did, have you received it? If you didn't, there are a couple of things to do. First I would call Amazon Prime, here is the customer service contact page off their website.
www.amazon.ca/gp/help/customer/display.html/ref=gw_m_b_he?ie=UTF8&nodeId=915404
call them and make sure the item on your credit card statement was not ordered by you or someone in your family, Christmas is around the corner. There should be a reference number on your statement to track the purchase transaction. Talk to them. If you didn't do the transaction they should know, they will be able to see if this seller is putting through a lot of fraudulent credit card purchases and if so shut them down. The next thing you will then have to do is call your credit card company and tell them your card information has been compromised. Check to ensure no other fraudulent transactions have been completed. The credit card company will have to cancel your card and send you a replacement, which will probably take 2 weeks to receive. The 1 800 number for the credit card customer service will be on the back of the card.
Good luck

Nov 04, 2015 | Computers & Internet

1 Answer

I need to see my charges for December 2014. How can I access that statement?


Use the Citi customer portal: https://online.citibank.com/US/JPS/portal/Index.do

Mar 16, 2015 | Citibank Citi / AAdvantage® American...

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How do I get my money back. I did not order or purchased anything


Hi
Amazon recently, and I think ongoing, offered a 30 day free trial of their Prime service which I think is $99.99 per year. During the sign up you would have given a card number for charging. At the end of the trial period you were charged because you had not cancelled the trial.
In order to cancel your membership you will have to log on to your Amazon account and cancel Prime Membership, and then contact them, or perhaps your card provider to get your subscription back.
Hope this is helpful, if so would you please register that with Fixya
Cheers

Mar 06, 2015 | Computers & Internet

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I was charged for Amazon Prime on my credit card.. I never ordered it and I would like to call someone.


There is a phone number on your bank statement for Amazon Prime. I have paperless statements so I just went to my on line bank statement and hey there it was. It happened to me also. They will refund, usually as a one time gesture of good faith. Sometimes it's ordered by accident. It takes a while to get it back to your account though, just a heads up.

Jan 29, 2015 | Computers & Internet

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Please advise why my credit card has been charged 79.00 10/12/14 reference on statement 50360000010027900.00 I do not have any idea what this amount is for! Marlene


Hi
Amazon have run several free trial periods for Amazon Prime which has certain benefits, and at the end of the trial period they charge the annual fee, £79, to a registered card, unless you cancel within the trial period.
You can find out more about it by going here:
Amazon co uk Help Amazon Prime

You do not need to sign in to Amazon for this but you will have to to Manage Your Prime Account, if you wish to cancel Amazon Prime membership.
Hope this is helpful, if so would you please register that with Fixya
Cheers

Jan 02, 2015 | Computers & Internet

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