Question about Alcatel Cell Phones

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Purchase minutes for my Alcatel A3825

Purchase air-time

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  • Alcatel Master
  • 3,368 Answers

Contact your provider.

Posted on Dec 11, 2014

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Posted on Jan 02, 2017

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I have an alcatel fierce one touch phone just went black? Fully charged.wont do anything? Help please!


Do the one two three method. While the phone is still on, remove the battery. Once it is removed, hold down the power button for ONE minute. This will drain any remaining power with the battery removed. After one minute of holding down the power button, replace the battery and see if it is still black, if it is, repeat only this time hold that power button down for a full TWO minutes and again put the battery back in and see if that fixes it, if it doesn't then do the same for a full THREE minutes. Basically you need to drain any remaining power from the phone before putting the battery back in to fix the problem. Hopefully this will fix your problem.

Jan 09, 2017 | Alcatel Cell Phones

1 Answer

My alcatel fierce just went black. Fully charged, wont do anything?


Do the one two three method. While the phone is still on, remove the battery. Once it is removed, hold down the power button for ONE minute. This will drain any remaining power with the battery removed. After one minute of holding down the power button, replace the battery and see if it is still black, if it is, repeat only this time hold that power button down for a full TWO minutes and again put the battery back in and see if that fixes it, if it doesn't then do the same for a full THREE minutes. Basically you need to drain any remaining power from the phone before putting the battery back in to fix the problem. Hopefully this will fix your problem.

Jan 09, 2017 | Alcatel Cell Phones

1 Answer

Add air time to trace phone


Purchase a phone card, go to tracphone.com or call them.

Jul 31, 2016 | Alcatel One Touch C750 Cellular Phone

1 Answer

I need a manual for an Alcatel phone recently purchased from Radio Shack. Charlotte Szabo -- wunolqltr@yahoo.com


I purchased a new alcatel phone a couple of days ago and wanted
to retain my old phone number and transfer minutes, however,
ended up with new number and no transfer of minutes. HELP

Aug 10, 2013 | tracfone.com

1 Answer

I JUST FORGOT MY PASSWORD ,SO I COULDN'T KEY IT ,PLEASE SOME HELP ,IT'S ALCATEL MOBILE PHONE, FCC ID :RAD004 MADE BY ALCATEL TH4 ALCATEL 17B 44FA07 JLN TH41V-1AALAP1 353571002150970


Take it to the Customer Care of your Mobile Operator along with Original Purchase Bill and they'll help you.





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Jun 30, 2008 | Alcatel Cell Phones

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