Question about HP Photosmart Premium C309A All-In-One Printer

1 Answer

My Photosmart C309 printer does nothing, only blinking lights. Is there a reset I can perform?

I tried to use all the buttons. I unplugged it several times. It will not allow me to turn it off and on.

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  • Expert
  • 73 Answers

Check with a multmeter if the input power (voltage) is sufficient. If ok, carefully open a printer check for dry joints over the in built power printed circuit board and if found resolder carefully. Sometimes rats penetrates and damage wires, find out and remedy.

Posted on Dec 13, 2014

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Posted on Jan 02, 2017

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  • 14 Answers

SOURCE: Ink System failure error message

Refer to NateOcean's solution at http://www.fixya.com/support/t297123-ink_system_failure. My Photosmart 3310 also had the loose plastic gear problem at the ink pump. Seems that all the HP inkjet printers use the same mechanical system and that gear can just slip off over time. My printer was two years old. NOTE: You have to remove the black and white gear with belt to replace the white gear that slips off. Remove the belt first by slackening the tensioner pulleys. Then there is a very small white clip against the axel that prevents the large gear from being pulled off - lift the white tab carefully with something sharp and the gear should slip off easily. The culprit gear then just pushes onto the hex shaft.
This operation should be possible by just opening up the left hand side of the printer.

Posted on May 01, 2008

RickOz
  • 145 Answers

SOURCE: constant yellow blinking light, no paper jam

I found this on the HP support site:

The power light is on, and the resume light is blinking.

c00109831.gifc01272271.gifc00109834.gif The printer might be waiting to complete a print job or to receive data from your computer.

Solution

Wait for the printer to finish the current task. The printer is waiting for the ink to dry on freshly printed paper.

Solution

  1. Remove the paper with fresh ink.
  2. Press the resume button.
The printer might be out of paper.

Solution

  1. Load paper in the paper tray.
  2. Press the resume button.
The printer might have a paper jam.

Solution

Clear the paper jam. If the resume light continues to blink after the paper jam is cleared,

OR

if the print carriage is stuck or making a grinding noise, then follow these steps.

Solution

  1. Lift the top cover of the printer.
  2. Turn the printer off and then on again.
  3. Unplug the power cable from the back of the printer when the grinding noise starts. Unplug the power cable from the wall outlet.
  4. Movethe print carriage toward the middle of the printer (this proceduremight take a couple of tries to get the timing correct).
  5. Remove the print cartridges and close the top cover.
  6. Plug the power cord into the back of the printer. Plug the power cord into the wall outlet.
  7. Open the top cover, reinstall the print cartridges, and then close the top cover.
The printer may be ready to eject banner paper.

Solution

Press the resume button to eject the banner paper.

Posted on Mar 16, 2009

  • 164 Answers

SOURCE: My ink cartridge light is blinking on my hp940c printer

Routine maintenance and keeping full ink tanks will prevent this problem, however if you have the problem you can resolve it by doing the following:
1. Clean your print head using denatured alcohol solvent which can be purchased from most hardware stores. If unavailable, use 91% Alcohol (isopropyl alcohol (first aid antiseptic) which is available for less than a dollar at most Walmart pharmacy departments.

*Warning: You may want to use a pair of latex exam gloves as this is a messy process and can stain your fingers.
Time necessary 45-50 minutes
Supplies needed:
Isopropyl Alcohol or denatured alcohol
paper towels
latex gloves
sink, bowls and or basin
can of compressed air
very small screw driver
tablespoon or baby bulb type syringe
warm water

PROCEDURE:
1. Lift print head from printer. It pulls out easily because it is held in with the same down lever that holds the cartridge in place.
2. Put two layers of paper towels in the bottom of a dish to protect sensitive sprayer heads.
3.Put enough solvent in dish to cover the screens on which the cartridges sit when in use.
4. Take the two small screws out that hold the white ceramic piece
5. Gently, pry the ceramic piece back and away , to reveal the underside (No need to pull away the glued points on the sides.)
6. Gently, move head up and down to slosh solvent around it the best as you can. Use a table spoon or syringe to pour solvent over all orifices in the print head, turning it upside down and then back a few times.
7. Use canned air with a plastic straw to blow into and through all orifices, alternately sloshing/swishing and pouring solvent over head (be careful not to touch any of the holes, screens, or sprayer heads with anything)
8. Empty dirty solvent from bowl and replace with paper towels and clean solvent. Soak for approx 10 minutes. Rinse again with clean solvent poured directly on all parts, letting solvent overrun and fall into dish or basin.
9. Gently shake the solvent off the head, take it outside and spray with compressed air into all orifices to clear out and help evaporate any remaining solvent. Let sit on a clean paper towel for approx 20 minutes. (There may be a little ink bleeding out of the head, but once it dries completely it does not present any problems.
10. Reinstall head, cartridges and it will print like a new printer.

SUGGESTION: For many years of problem free printing, keep a double set of ink cartridges, one set full at all times. Whenever a cartridge runs out of ink, replace it IMMEDIATELY, with a new one or a refilled one. This gives the print head no chance to dry out and create clogged heads. Routine maintenance of cleaning the heads every 24 months does wonders for keeping your printer in new condition.

Hope this helps. .

Posted on Feb 07, 2010

  • 9 Answers

SOURCE: Why does my HP c309 Photosmart Premium printer

The Photo Black is pigment ink (last much longer than dye ink), while the Black is dye ink. Have alook here: http://www.earthboundlight.com/phototips/dye-pigment-metamerism.html

Posted on Apr 15, 2010

  • 9 Answers

SOURCE: Why does my HP c309 Photosmart Premium printer

The Photo Black is pigment ink (last much longer than dye ink), while the Black is dye ink. Have alook here: http://www.earthboundlight.com/phototips/dye-pigment-metamerism.html for detail explanation

Posted on May 15, 2010

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Click on start then go to devices and printers or printers depending on your operating system. look for the c309 icon - right click and choose properties - properties window will come up- click on the advance tab and in the middle section choose "print directly to printer".



another solution is to do a partial rest on the printer.



Perform a partial reset Perform a partial reset to restore the product settings to the default values.

1. Write down any fax numbers and country/region and language settings stored in the product memory.
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Is this your problem:
The power light and about all of the left lights are blinking and there is
nothing on the display screen. Trying to turn off the machine does not work and
results in the same error. "Hard" reboots do not work.


Switch the cords if you have another HP Photosmart printer, even if the
latter one is still working.


I thought of this early but then decided to watse three hours of my life I
will never get back,


Do you have another HP printer with a similar looking power cord?


The cords should go into the back of the printer very easily. I have an HP
C5280 and a newer HP C309 and I just moved. Actually, I have three printers
including an HP 7510. The 7510 and the C309 worked just fine when I set them
up, so I figured they both had to be utilizing the proper cords. But I was
sismaken.


I undid the C309 cord and replugged it and noticed it was hard to put into
that machine, despite that it still printed, just as the one I was using on the
C5280 was difficult to plug in. So I made sure the transformers were basically
the same and switched the cords.


Your first tip that something is awry is if it takes any effort to get the
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Hope this works!

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Have a hp photosmart premium c309 and have changed the ink cartridge and the black ink is not printing well. All the other colors prink well


HP Photosmart Premium C309 not printing black

Got that problem also, Black would not print but dark grey would be printed ???
What i did and it worked was reset to factory settings, unpluging the printer for ± 25 seconds
holding 3 and # for and other 25 seconds went and after pitting power back on
then re-enterring your setting, all went fine
http://h30434.www3.hp.com/t5/Other-printing-questions/Photosmart-C309-suddenly-stopped-printing-black-ink-any-solution/m-p/495549#M30719
Hopping this will help others

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The Photo Black is pigment ink (last much longer than dye ink), while the Black is dye ink. Have alook here: http://www.earthboundlight.com/phototips/dye-pigment-metamerism.html for detail explanation

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you could perform a reset by removing all the cartrdiges on the printer. and also try with cleanning the cartrdige contact iside the printer
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2. Press and hold OK and HELP buttons while plugging in the power cord.

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