Question about HP Officejet Pro X576dw Network-Ready Wireless All-In-One Printer

1 Answer

My Hp office-jet Pro X576 printer is connected via a network and if l send a print job it displays printer error switch off machine and the printer restarts .if l use usd it works fine

Have tried to test it using usb and it works fine also have tried to connect it directly using Ethernet cable to my laptop the yellow and green lights on the RJ 45 jacks show that there is communication but there is no communication, have tried both the straight thru and crossover cable.

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  • HP Master
  • 1,915 Answers

I would ensure that you have the current firmware installed on the printer and make sure that you are sending the job via network with a correct driver. If you manually set the IP address on your computer and the printer you should be able to connect direct using a crossover cable, I do that in the shop all the time.

Posted on Dec 12, 2014

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Posted on Jan 02, 2017

adonscott
  • 106 Answers

SOURCE: Cannot print with wirelessly networked printer

hi,

if printing from 2 other computer works fine, will i think its not an issue of IP address which changes somehow. but anyways, try to check if you still have other printer drivers under "PRINTERS" (see control panel). it should say HP Photosmart c6100 series. If you also have there a printer icon that says HP Photosmart c6100 series Copy1, try using it (right click on that icon and choose Set as Default Printer). If you only have HP Photosmart c6100 series under PRINTERS, try to right click, then choose properties. When Properties box is open, click on PORTS tab. then click on configure ports below. Try to type in the IP address of the printer under "Printer Name or Host name or IP address". make sure that you already printed network configuration page to get the exact ip address of the printer, Dont know how to print? do this.

PRINTING NETWORK CONFIGURATION PAGE
1. press setup, then scroll down and look for Network.
2. press okay on network, it will give you the first option "VIew network settings".
3. press okay on it, and it will give you the first option "Print network configuration page."
4. choose that and press okay. it will print the network config page. from this document, you will be able to see the IP address of the printer.

Please let me know if the issue is still not resolve so that i can go ahead and give you another possible solution.

Thank you so much.

adonscott

Posted on Jul 07, 2008

kleeper
  • 87 Answers

SOURCE: Can I connect the printer directly to my laptop using ethernet cable

Hi! If the computer is connected to an HP All-in-One on a network, you can access the Embedded Web Server that resides in the HP All-in-One. The Embedded Web Server is a web-based user interface that provides some options not available on the HP All-in-One control panel, including advanced network security options. The Embedded Web Server also enables you to monitor status and order printer supplies. For information on how to use the features available in the Embedded Web Server, see the onscreen help within the Embedded Web Server. To access Embedded Web Server help, open the Embedded Web Server, then click the Help link under Other Links on the Embedded Web Server Home tab. NOTE: Only use the Embedded Web Server to change network settings if you cannot access the HP All-in-One control panel, or you need to change an advanced option not available on the control panel. Access the Embedded Web Server Use the following instructions to access the Embedded Web Server. You can only access the Embedded Web Server on a computer that is connected to an HP All-in-One on a network.

  1. Press Setup on the HP All-in-One.
  2. Press c00706174.gif until Network is highlighted, then press OK . The Network Menu displays.
  3. Select View Network Settings menu, then press OK .
  4. Select Print Network Configuration Page , then press OK . A configuration page prints, including the IP address. You will use the IP address in the next step.
  5. In the Address box in the Web browser on the computer, type the IP address of the HP All-in-One, as shown on the network configuration page. For example, http://192.168.1.101 . The Embedded Web Server Home page displays, showing information for the HP All-in-One. NOTE: If you are using a proxy server in your browser, you might need to disable it to access the Embedded Web Server.
  6. If you need to change the language displayed in the Embedded Web Server, do the following:
    1. Click the Settings tab.
    2. Click Select Language in the Settings navigation menu.
    3. In the Select Language list, click the appropriate language.
    4. Click Apply .
  7. Click the Home tab to access device and network information, or click the Networking tab to access more network information or to modify network information.
  8. Make any configuration changes.
  9. Close the Embedded Web Server.
Good Luck!

Posted on Oct 24, 2008

  • 1 Answer

SOURCE: Cannot print on shared printer

I had the same problem with HP 1018 printer, when I had two computers connected to a domain and had Windows XP SP3 on them and when I shared the printer on one of them - I could only print from the network if the user belonged to the Local Administrators group on the host/server computer. Once the network user is removed from Administrators - the print jobs are stuck in print queue. I used the "HP LaserJet Host Based Print Driver Package" that is on HP web site for HP laserjet 1018 printer.
Then I tried to use a different driver for that printer and was successful with driver for HP LaserJet 1020. After forcing that printer to use the 1020 drivers, the regular users were able to print to that printer.

Posted on Jan 28, 2009

  • 1684 Answers

SOURCE: HP 7590 office jet pro scanner does not communicate

Hello,

The scanner function is not available when you are connected wireless, you must be connected via USB to your PC for the scanner to function correctly.

Buddy
Corporate Computer
Over 21 years of PC and printer support/repair

Posted on Jun 18, 2009

  • 16 Answers

SOURCE: printer status says offline, and we can not print on laptop

Hi!
If you're offline with the printer, you definitely won't be able to print.

I'm assuming you're using Windows XP here. Most Windows products will be similar...

On the laptop, click on the Start button, then Settings, then Printers and Faxes. Find your printer in the list, right-click on it and click "Use Online" or uncheck the "Offline" box.

Good luck! Remember to rate the solutions!

Posted on Aug 10, 2009

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