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How do I turn off answering system

My phone service has an answering mach If I can't turn off I'd like to change my answer on it

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Posted on Jan 02, 2017

  • 45 Answers

SOURCE: disable answering maching function

decide which one you want to disable and press the button that has the circle with line going up... (kind of looks like a lollipop)

Posted on Dec 26, 2008

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Since you didn't specify the model of your VTech DECT 6.0 system, please enter it into the search box here to download a copy of the manual.

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Your answering machine is in "Announce" mode instead of "Answer" mode. Since you declined to specify the model of your VTech DECT 6.0 system I can only suggest you enter it into the search box here to download a copy of the manual to see how to change modes.

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Google your phone model and see what comes up.

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If you are using the same phone line as your fax, you can start by connecting the answering machine on Line2 or 2-Ext at the back of the fax. Set the fax to answer on two rings higher than the Answering Machine. (for example: if answering maching is 4 rings, fax is 6 rings)

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Answering maching


I would start by testing the phone while you are standing next to it. Call yourself from your cell phone and see if your answering machine is actually picking up.

My guess is that somehow the voicemail service from your telephone company got activated and the phone never rings long enough for the answering machine to pick up.

The other possibility is that your answering machine got set to "announce only." You don't specify what exact model you have but on mine (which is a Vtech 5.8GHz model with multiple handsets) you turn the answering machine on by pressing the on button and then use the menu button to cycle through the choices. One of the choices is "set announce only." When you are on that choice press the change button. If it says off, then it is set correctly. If it says on, press the change button again to alter the setting from on to off.

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How to change the answering maching message


Depending on how your automated attendant is programmed, you will need to either change certain prompts or certain Custom Service menu greetings. Without knowing how your system is configured, I can't be more detailed, sorry. However, we can fix this for you over the Internet with our remote support package...


We have a support package that allows us to make all the changes you need over the Internet for a flat annual fee. If you want your whole system to work properly and all changes to be made for you at a flat budget, call us at 877-236-8376.

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