Question about Fisher and Paykel DEGX1 Electric Dryer

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I have a new dryer, when I open the door the lint filter is raised up and loose it is not catching the lint,we are having to clean the line constantly and it is cutting off with the clothes are still

Had repair man out he said the lint catcher was wrong,we have been dealing with this for over a month. I have to turn my dryer on 3 to 4 times to get it to dry. He is suppose to come back out today. But I am already sick of it because it was expensive and it doesnt work.

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Bonnie -

According to you own post - the repairman came out and told you the wrong part was supplied and the correct one was ordered. Until the correct part arrives to replace it, you are going to have to deal with it / not use it. There are no other options really other than complaining to the store that sold it to you (how did the wrong part get in there - was it used or a return??) or to Fisher Paykel directly.

Posted on Dec 11, 2014

Testimonial: "The repair man came, brought the same lent screen that was in it. clean our vent line again which had a lot in it, because the the screen is not catching it. He said he would check the warehouse and see how they were suppose to work and call my husband this morn. Did not call, my husband call him this afternoon and he said that all the new models let lent thru. I know some lent gets thru but not the amt that is going thru mine. for a new dryer that cost $990+ O expect it to dry my clothes"

  • Steve Dec 12, 2014

    You have every right to expect the dryer to dry clothes - regardless of the lint issue - which seems to me that it would constitute a fire hazard. If he isn't solving the damp / wet clothes for you - I'd contact the repairman's supervisor and ask him what they plan on doing for you - or who you have to call to get the problem fixed / or to return you dryer. You may even wish to pursue returning it with the local store management and explain that you have been workiing with service to get the machine fixed up until now but are not getting satisfaction; and want to return it. Threaten contacting your state attorney general or consumer protection group.



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1 Answer

Lint build up

This is likely the result of an air flow problem. Ensure you are not running the dryer in a small closed room which would starve the dryer of air dramatically reducing the air over the clothes even if the full length of your vent is brand new. Next, remove the vent hose from the rear of the dryer and check for strong air flow at the outlet. If it seems strong enough then run a vent through a window or out into another room and do one load in this fashion. If this resolves your problem the blockage exists in the vent line outside your dryer and disassembling dryer becomes unnecessary. Check for vent line kinking once dryer is moved into normal position.

If not, ensure you have seen and touched every inch of interior dryer piping and hold the lint filter up to the light to be sure you can see through it. Disassemble and clean ANY section of piping you can't get your hand into. The area below the lint filter tends to catch a lot of lint and can only be accessed by a brush specifically designed for the small opening.

Remember.....the dyer heater is energized even if no air flows over the clothes. The heat will usually enter the drum overheating the clothing AND the underside of the top until a safety thermostat turns the heater off. This is a fire hazard that MAY ignite lint or clothing.

Having performed all these actions will likely resolve the problem.

Nov 20, 2015 | Dryers

1 Answer

This dryer won't start

there are thermostats that will pop if the dryer runs to hot,a dryer needs to be pulled apart at least once a year to be cleaned out,all it does is move air,if the vent line is blocked or lint builds up in the duct that the lint filter slides into the thermal fuse or high limit thermostat will pop as a safety,if you don't clean the dryer and vent line the new part will pop again.also the door switch could be broke or the belt could have snapped,some dryers have a safety switch,if the belt snaps the switch will open and the dryer won't first thing you'll need a meter,unplug the dryer,remove the bottom panel,pull out the lint filter,remove the metal duct that the filter slides into,on the top of the blower wheel housing you'll see a white part,this is the thermal fuse,you have to remove at least one of the wires,check it with the meter,if you send the full model number i can look up your dryer,most likely the fuse will be a 3392519 thermal fuse,like i said if the fuse is bad you have to clean out the dryer and vent line or the fuse will pop again.and check the door switch,open the door,push the switch in and out if it makes a clicking sound most likely it's good.let me know what you find and send model number.

Sep 02, 2014 | Kenmore Elite 45986 Front Load Washer

1 Answer

Model 41798702891 Kenmore stacked washer/dryer is collecting lint inside the door and putting lint onto the clothes.

I am not much of an expert with dryers but i'll give it a stab. Should there be a filter that catches the lint so that it does not go all over the clothes? Have you got the manual. If not, see if you can find the manual online and see if there is anything mentioned about a lint filter.

Dec 14, 2013 | Kenmore 98702 Stacked Washer/Dryer

1 Answer

Flame goes out after 20 seconds

when was the last time you cleaned out the dryer and vent line?if the dryer can't move the air the heat will stay in th dryer and the heat won't run for long because the dryer is hot and up to should clean out the lint filter duct,the cabinet where the motor is and if the vent line is long remove it from the back of dryer and blow it out with a leaf blower.i've seen dryers catch fire if they haven't been cleaned out.this is the prblem most of the time,people start changing parts and all it is is lint blocking the vent line or the duct that the lint filter slides into is blocked with lint.start here and see what happens

May 16, 2013 | Maytag HYG3460AWW Gas Dryer

1 Answer

There is lint down in the "basin" below the lint filters and I cannot reach it to vacuum it out. I empty the lint screens after each and every load but this has built up in the bottom in the stainles

unplug it,remove the bottom panel,pull out the lint filter,you'll see the metal duct that the lint filter slides into,remove the 1/4 inch screws that hold it in place and remove it and vac it out,if you have a shop vac you can blow the lint off of the motor and blow all the lint in the back of the cabinet forwards and then vac it up,this way you don't have to pull the dryer apart to clean it,you should do this once a year so you don't have any problems with the dryer and your clothes will dry on time,also you should clean out the vent line,pull out the dryer,remove the vent line,if it's a long run stick a leaf blower into the vent line and blow all the lint in it outside,first make sure you don't have a cage or anything that will catch the lint,if you do remove it and don't put it back then go inside and blow out the line.this happens to every dryer even if you clean the lint filter every time.hope this helps and good luck with your dryer

Mar 30, 2013 | Whirlpool Duet 7.0 Cu. Ft. Super Capacity...

1 Answer

I own a Bosch Nexxt Series Electric Dryer, the clothes come out with a petrolium smell, grease or something. I have cleaned the trap, duct work, bearing shield to no avial. It is not the washer, the


Dryer Does Not Turn On

Ensure that the dryer's power supply cord is firmly plugged into an electrical outlet.

Inspect the structure's fuse box for a tripped fuse. Each fuse is assigned a single "On/Off" switch. If any fuse switch is in the "Off" position, flip that switch to the "On" position. If the problem persists, contact a professional electrician.


Press the "Start/Stop" button on the left side of the dryer's control panel.

Close the dryer door firmly so that the door clicks into place. The dryer will not operate if the door is not shut.
Lint Filter

Clean the lint filter. Twist the program selector knob on the control panel to the "Off" position, then open the dryer door. Pull the lint filter out of the dryer. The lint filter is located at the front of the dryer's tumbler, and is inserted vertically into the dryer. Gently stroke your hand over the filter to clear the lint, then reinsert the filter and close the door.

Turn the dryer off and allow at least 30 minutes for the dryer to cool, as excessive heat can cause a drying program malfunction.

Increase the ventilation of the room the dryer is located in, such as by opening a door or window. Excessive heat will cause the dryer to automatically turn off until it cools as a safety measure. Increasing the ventilation will help keep the dryer cool.
Clothing Not Fully Dry

Clean the moisture sensor. Open the dryer door to access the moisture sensor. The black-colored sensor consists of two bars, and is located at the front of the dryer's tumbler, to the left of the lint filter. The sensor should be cleaned with a clean cloth and white vinegar once per month.

Clean the lint filter. Twist the program selector knob on the control panel to the "Off" position, then open the dryer door. Pull out the lint filter. The lint filter is located at the front of the dryer's tumbler, and is inserted vertically into the dryer. Gently stroke your hand over the filter to clear the lint, then insert the filter back into the dryer and close the door.

Spin the laundry at a higher spin speed in the washing machine before placing the laundry into the dryer to reduce the moisture content.

Turn the dryer off and allow at least 30 minutes to pass for the dryer to cool, as excessive heat can cause a drying program malfunction.

Jan 09, 2013 | Bosch Nexxt WTMC 3300 Electric Dryer

1 Answer

My bosh next 700 series I not heating to dry the clothes I checked the vent and it not clogged inside and outside. Help pls

Try to reset the thermal cutoff, but should be no reason why it should have tripped.
The actual operating procedure is
The air enters the body of the dryer through the large opening in front of the dryer
Then the air is sucked past the heating element and into the tumbler. (the tumbler is the large bin holding your clothes).
Then after the air has circulated around the clothes, it enters the door and is directed down through the lint screen. (this catches lint from the drying process... some clothes producte more lint (such as towels) than others (such as panties) because the weave is more coarse.
Then the air passes through a duct in the front of the dryer (after the lint filter) and into the fan.
The fan forces the air into the duct leading out the back of the dryer, at which point it exits your house.
It is extremely difficult to tell you the problem without being there to eliminate any one of several things that could be the problem. First, when you have the dryer turned on and have the heat setting set to cottons, is there ANY heat at all? If you feel the door, and there is SOME heat but there is not much heat on the clothes when you feel them, the intake opening in front of the dryer is probably in need of cleaning.

While you should always clean your lint filter after each use of your dryer, you should also periodically clean the intake at least once every six months. If you do not, the air intake is eventually restricted and the drying efficiency of the drye is affected. Consult your owner's manual for the exact location of the air intake.

IF THE INTAKE IS CLEAN and clear of obstruction, and there is still not enough heat to dry the clothes, but the door feels warm when dryer is operating. Then this would imply that the exhaust duct needs cleaned out. This is something that definitely needs done periodically to prevent fire. The exhaust duct collects additional lint that the lint filter misses. While this is a small amount of lint, over a period of time, this builds up on the inside of the exhaust duct and prevents the flow of the exhaust which reduces the heated air flow around the clothes in the tumbler. This results in the air not flowing and not becoming warm enough to dry the clothes efficiently.

IF THERE IS NO HEAT AT ALL: Then there is a likelihood that the heater itself needs replacement. This is a costly repair and you will be wise to invest in another dryer instead.

The working process of your clothes dryer is a relatively simple machine. It brings in air, heats the air, flows the air through the tumber where the clothes tumble loosely with the heated air circulating around them, then the air passes through the lint filter as it exits out your home. The lint filter is necessary because those tiny pieces of fabric (lint) can collect in your exhaust duct and catch fire. This is the major cause of dryer fires. This is why you should also periodically clean out your exhaust duct. Even though you have a lint filter, the lint filter does NOT catch all the lint and lint will eventually coat the interior walls of the exhaust duct.

Apr 20, 2012 | Bosch Dryers

2 Answers

My dryer won't heat

is it a condenser or vented tumble dryer

Jun 28, 2009 | Dryers

1 Answer


Put the back panel back, and hope you havent done permanent damage
the back does not come off roper dryers for service
the front does
the back panel serves solely as a mounting point for important fixtures
there is no reset button
there are thermal fuses, if the thermal fuse, mounted on the exhaust duct or fan housing has failed, it must be replaced, but they are not expensive
look like this de074eb.jpgbcb6b5f.jpg to access the dryer mechanism

unplug dryer
remove lint filter
remove 2 screws under lint filter
with putty knife or other blunt blade, depress spring catches at front corners of top cover
raise front cover
remove 1 screw each side of front panel 1/3 from top
remove door switch wires
remove front panel set aside
test all thermostats heater and thermal fuse with ohmmeter, remove 1 wire test for conduct replace wire, no conduct replace
the local parts store will have the part, labelled whirlpool, ~$14 for thermal fuse, ~$40 if heater

examine rear panel reinstall any thing that is dismounted
while the dryer is open
Clean the lint out of fan, fan housing, ducts
airflow blockage is the 99% cause of thermal fuse blowing, some lint always gets past the lint screen

Oct 29, 2008 | Kenmore 63942 Dryer

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