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1) do you get a charge light?
2) Do you have to hold the charger on an angle to charge
3) Has it been dropped?
If yes to two or more of these questions it sounds like you need to bring it in for service. You can bring it in directly to our shop for a FREE evaluation or send it in for repairs... sounds like it either it has been shocked through a surge or drop and/or charge/DC jack is damaged.
I bought a kurio 7 thinking it'll be a great Christmas gift but its worthless if it wont charge...Ive read the DC plug doesnt seat well and so you have to put it in firmly...did that. It came outta the box with an 88% charge and is now down to 32%. Then I read you could use the USB to charge...trying that but not hopeful. ANYONE HAVE ANY SUGGESTIONS? I NEED TO CHARGE THIS THING. Thank you!!
How old is the battery. It may not be holding a charge because it is so old. Try holding down F12 during boot up to see if it offers you a battery recalibration option. If it does, follow the on screen instructions to the letter. Best of luck