Question about Xerox Phaser Office Equipment & Supplies

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I have a xerox printer phaser 8560. it does not seem to be printing and displays "Fault 37.016.43:23608. I have unplugged the printer as well as emailed xerox but no answer. Does anyone know what this means?

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1-800-822-2979
press 0
this is a direct line to customer support.
avg wait time 2 minutes.
24 hours a day, 7 days a week

Posted on Dec 11, 2014

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  • Xerox Master
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I had one a few years ago. I think it indicates it is not hot enough to melt the wax (ink) caused by a failed heater. I replaced my heater with a halagon light bulb from the local big box store. Mine use to sort of flash white from inside the case until it warmed up then the flashing slowed down

Posted on Dec 10, 2014

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2 Answers

ERROR MESSAGE PHASER 8560 09,006.41:150694


9,006.41: The magenta ink melt heater is On, but ink is not dripping.

Manually verify that the ink stick is able to advance in the ink loader chute. Check for broken or wrong type ink cubes.

Apr 07, 2014 | Xerox Phaser 8560MFP Laser Printer

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Printing from wrong tray


I suffered from the same problem for a long time. We got Xerox Phaser 8550 and 8560 here. I choose on computer "tray 2" but the printer just print from tray 1 which is empty.

Today i figured it out! It's some configuration at the printer. So go to "Paper tray setp" -> "Tray 1 mode" and "Tray 2 mode" -> change to "static".

I figure it's like this. Before it was "dynamic", it probably means the printer decides it's better to use tray 1 even though you choose tray 2 - and this decision is stupid. Changing it to "static" fixes this.

Let me know whether this works for you too!

Feb 12, 2010 | Xerox Phaser 8560MFP Laser Printer

1 Answer

My xerox phaser 8560 is printing muted color


First off on your screen access troubleshooting, and perform the remove light strips and also remove smears and skips.
Next go to Xerox.com, under support and drivers enter 8560 in the search box. then go to the support page.
You want to look up the procedures for TEC color correction. And follow those steps.
If you are using a generic ink then, all bets are off in getting true color reproduction.

Feb 10, 2010 | Xerox Phaser 8560DN Printer

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P/N FOR pHASER 8560 DISPLAY PANEL


P/N for Phaser 8560 printer is 802K93650

Apr 21, 2009 | Xerox Phaser 8560DN Laser Printer

2 Answers

Phaser 8560 error code


Most likely you are using generic ink or ink not made for that specific machine. The black ink is the one causing the problem. the printer will then need to be reset.

Apr 15, 2009 | Xerox Phaser 8500/DN Printer

3 Answers

Xerox Phaser 8560 display error


There is a known issue with that display. Call 1-800-835-6100 and tell Xerox you have a problem with the diaplay, They should replace it free.

Jan 26, 2009 | Xerox Phaser 8560MFP Laser Printer

1 Answer

Xerox Phaser 8560 Will Not Power On


The 8560 has a one year warranty. Call 1-800-835-6100 and they will come out and fix it.

Aug 07, 2008 | Xerox Phaser 8560MFP Laser Printer

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Xerox Phaser 8560 Waste INk


Although I agree totally, the anwer is no. Althought it appears black, take a piece of it an use it like a crayon. It is a combination of all the color inks combined. So if you take and rub it on a piece of paper it will be a purple color. So threfore would not create proper colors.
Now to save ink, Do not turn the printer off at all. Just let it use its own sleep mode. The power consumption is intermittent to keep the print head warm and uses about the same ammount of electricity as your refridgerator light bulb. The reason being, when you turn off a solid ink printer, it purges the print head of ALL old ink and dumps it into the waste tray. That is part of those weird noises you hear when you cycle up the machine, one is a compressor emptying the print head.
Also, honestly, althogh I am not sure what you are using the machine for. But you would be wise to put that product on a pay per page maintenance agreement. That includes all ink and all service. Some of the parts for those printers are super expensive.
I will say one thing you can do with that waste ink, if you know anyone who has children, they can use them as purple crayons..

Feb 21, 2008 | Xerox Phaser 8560DN Laser Printer

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