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Machine keeps saying empty trays

Emptied trays, turned machine off at the plug. No difference

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Might be leak inside machine

Posted on Dec 12, 2014

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Posted on Jan 02, 2017

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1 Answer

My tray is empty and clean but empty tray keeps coming up


Hi Shoba
Photo sensor or switch is blocked.
Not sure if yours is an Infra Red beam or switch
Clean & inspect with flashlight
Look for light path (blocked) or moveable part (switch)

Actually.... it must use an Infrared Light Emmiter to shine through the grounds holder to the sensor on the other side/

10 Minute Fix.... I hope

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I was descaling my exprelia coffee machine.i was asked to empty the coffee grounds unit and the drip tray. I did that and the message keeps appearing. I even turned the machine on and off. Help.


  1. Thoroughly clean the small overflow area in the drip tray. Once the drip tray gets full water flows over a small rim into this small separate part thus triggering the sensor that tells that the drip tray should be emptied. Its waals may get a bit fatty/dirty, and so remains wet and keeps triggering the sensor.

May 23, 2014 | Saeco Exprelia Automatic Espresso Machine

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Just cleaned our Thermador BICM24CS Coffee maker but we get an error message "empty trays". I emptied them, cleaned the contacts, reset the start button. Still has that error msg. If I remove...


Did you ever figure out a 'fix' for this? I am about to take a sledgehammer to this machine - the 'empty tray' message is preventing us from using it at all!

Dec 16, 2010 | Thermador BICM24CS Espresso Machine &...

2 Answers

It says driptray full, but it isn't? Any ideas?


Wevhave had ours into the shop four times for the erroneous 'coffee grounds' and drip tray' emptying. They have changed the mother board, chip in the door and even looked at the head gasket and carburettor settings but can't find the source of the problem.
What we have found latelt (it's Christmas so everything is closed for a month) is if we leave it overnight without power, 3 out of 4 times it resets itself.
It's apain if it plays up during the day but mornings brings us a good cuppa more often than not.lesson-get a deLonghi next time, this Saeco brand is more trouble than they are worth.

Nov 28, 2010 | Gaggia Titanium Espresso Machine

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I have emptied the dregs drawer, after prompting, and I keep getting a message saying firstly that the dreg drawer is missing (It isn't and I have checked that has been properly fitted)and then that the...


Hi
Dredge drawer is the big box on the bottom right. That is where the grounds are dumped. Remove the drip tray and pull the drawer out about half way. Push it back in with 1 finger on the right side of the drawer. That should clear the message. If it comes back on when you put in the drip tray, there is a section of the drip tray that can be removed to stop that. On the right side of the drip tray is a notch. Inside that notch is a thin piece of plastic. It curls up on the right side. Cut out the piece that curls up (just the piece that curls, about an inch). When you push in the drip tray that curl lifts the dredge drawer and knocks it out of position.
When you want to empty the grounds because it says to in the menu, REMEMBER TO LEAVE THE MACHINE ON when you remove the drawer. The machine is a counter and when it reaches the magic number for that machine the message comes on. If the machine is turned off when you pull the drawer out, the machine doesn’t know this and the message will be there when you turn the machine back on. Also remember to leave the drawer out for at least 15 seconds or a little longer so the machine thinks you actually dumped the grounds

Dec 29, 2009 | Gaggia Syncrony Espresso Machine

1 Answer

Dredge drawer full and it is empty


Hi
One thing you want to make sure you do is leave the machine on when you remove the drege drawer other wise the machine doesn't know that you emptied it. Remove the drip tray and pull the empty drawer out about half way and leave out for 15 seconds. Then push the drawer back in from the right front side with 1 finger. That way you make sure that you engage the switches in the machine. If you slam the drawer in you can pull it away from the switch and it will say drege drawer missing. If you put the drip tray back in, it can sometimes lift the drege drawer and disengage the switch. There is a notch in the right side of the drip tray that has a flashing on the back side of it. You can remove about an 1" of the right side of the flashing and it will stop the lifting of the drege drawer. Remember to leave the machine on when you empty the drege drawer other wise it doesn't know.

Jul 17, 2009 | Saeco Royal Professional Espresso Machine

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Faulty dredge drawer sensor


remove drawer and drain tray, there may be some coffee grounds on the back of the machine where the drain tray sits, preventing the dregs drawer from sitting properly.

Apr 10, 2009 | Gaggia Syncrony Espresso Machine

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Delonghi EAM 3400 keeps saying "Empty Grounds Container"


I think the microswitch that sensors the front door is not activated. Try to find it and "give it a massage" The machine resets the counter for the grounds container every time the door switch is activated.

Rgds
Michael

Dec 19, 2008 | DeLonghi Esclusivo Magnifica ESAM3300...

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