Bring up TV Main Menu and select option 7 (TV Guide Plus Menu) Select option 1 (TV Guide Plus Setup) Find the MENU, GO BACK and Input button on your remote Press the MENU Button then immediately: Press the GO BACK button then immediately: Press the INPUT button.
Note: It is important to press the Menu, Go Back and Input buttons quickly (within a second of each other)
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You can disable this only by going into the Guide Plus+ menu. If you have the original remote or one that matches the feature, press Guide then Menu (sometimes you need to hold this for a few seconds), navigate to Setup (right arrow until it is highlighted). OK, Menu or the down arrow all let you enter the menu. Then use the up/down arrows to select Review Options. Select Off (only two choices). Press OK and exit the guide.
My guide quit working also on my RCA 61" big screen and I called the cable company and he said something about the encryption data had changed and I needed to call RCA to find out what to do and the whole time trying to sell me a converter box. It is the cable company's fault or the guide wouldn't have put that message up to start with. We all need to call the FCC!!!
Have you tried just hoooking up the DVD player by itself? Is the DVD player output setting correct? Also, make sure the "video input" is set for the correct channel that you are viewing (i.e. Channel 3).
Hook cable directly to television ( no box ) , Then autoprogram the set if you still have the problem replace the tuner it is about $30 rebuilt from Tip Top tuners.Do not attempt if you dont feel comfortable soldering precisely. IRIONS TV & Electronics www.Irionstvshop.com
If you have the set off, and the cable plugged into the back of the set for a day or so, the guide plus should come back. It will sometimes take up to 48 hours. If it does not, there is a problem with the set and will require servicing. Good Luck
The route through the circuits in the TV from the various sources all lead to the final video amplifiers for red green and blue.
Somewhere along the route is a circuit called a colour switch. This allows colour if the signal is strong enough, otherwise it only allows black and white. This fault suggests a weak video chip which is the one just before the switch circuit. the fault could also be a faulty coupling capacitor to or from this chip, or a low power supply voltage. Check for dry soldered joints around this circiut.
Please note if resoldering on new televisions that they may have non leaded solder which requires about 50 degrees centigrade hotter iron.
What you need to do is take the remote, go into the menu, find channel scan and do a channel scan to find all the available stations available on this system. Make sure the TV set is in the cable mode and not antenna mode or you wont get any stations above channel 13.
could be that the main b+ filter Capacitor went bad and blew up. Also could have been the horizontal output transistor shorted and the flyback poped. In eather case it would be recommended that you take this set into a repair shop unless your familar with HV circuits in tv sets. Good Luck