Question about Saeco Vienna SuperAutomatica Coffee Maker/Espresso Machine

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How do I test the PC Board on a Saeco Vienna Cafe Cerma

My Saeco Vienna is not currently working and I think its the PC board. When I turn it on, the power light, the alarm light and the water light all light up solidly. I've tried to disconnect several jumpers on the board to see what may have been giving it problems but nothing changes, I still see the same three lights. I've used my multimeter to see if anything was using power during this phase and it appears nothing is. At one point the rapid steam boiler was getting warmer but it has since stopped. I have run through the service Manuel but I cant seem to find anything matching this problem. I have a strong feeling its related to the machines electronic PC board but I'm not sure how to test it. Idealy I'm hoping its something I can repair myself as taking it to a repair center isn't an option now. Please help, urgently need coffee.

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I can't say for sure as this brand isn't in my stable but it's most likely detected a lack of water in the steam boiler. This could be because the fill vale isn't opening to let water in, or the fill level probe may be scaled and the boiler is actually over filled because it's leaving the fill valve open.
check the probe for scale, check the operation of the fill valve if fitted and check continuity through the element.

Posted on Dec 13, 2014


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  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
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Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

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Good luck!

Posted on Jan 02, 2017

  • 8 Answers

SOURCE: significant leak into drip tray when brewing and using steam/hot water

If the blockage was in your boiler there wouldn't be water in your drip tray. However, it wouldn't hurt to descale after this many years. Vinegar is NOT a good idea as the scale will only flake off and may block other components including the solenoid. A good descaler will disolve the scale so it easily flushes and stores that sell coffee machines usually sell the descalers as well.

There are several regular checks you should do on your machine.
1. Remove and clean the brewing unit at least monthly paying extra attention to the filter that plunges onto the ground coffee and that the coffee passes through before passing into the dispenser. Dried coffee oils will block this filter if left unwashed and water will back flow into the drip tray and dregs drawer.
2. Check that there isn't any ground coffee in the cavity behind the brewing unit (below the nipple) and that the hole at the base of this cavity is clear.
3. Replace the brewing unit. While the door is still open you will be able to operate the machine if you trigger the lever that the door normally triggers. On your model there is a trigger at the top of the door frame. Run water/steam and check to see if there is water dripping from around the top joint of the steam arm when you do this. If no steam at all comes through the steam pipe, but it comes out around the pipe, then you should get it checked by a technician as the tap assembly may be fractured and need replacing.

Posted on Dec 09, 2007

  • 515 Answers

SOURCE: Machine will turn on but that is it


The light 20 is power control light, 26 light if any problems are indicated on the machine and should only light if there are any trouble with the machine. 22 should light when the temperature is right.

Try to open the steam knob and make a cup of water.

Posted on Jul 11, 2008

  • 515 Answers

SOURCE: Saeco Vienna stopped working


I think its the thermostat fuse in the machine that have to be reset or replaced.

If you will send it to a repair center then contact Saeco USA to see if they can help you.

Saeco USA Inc.

7905 Cochran Road Suite 100
Glenwillow, OH 44139
Tel. 440-528-2000
Fax 440-542-9173

Visit the Web:

Hope this will help you.

Posted on Aug 04, 2008

  • 1089 Answers

SOURCE: Does the boiler need replacing

its not the boiler. Its you brew head. Here is how to clean it.
Remove the brew unit. Holding the handle, the top left side is the brew head. There is an outlet pipe that exits the front side towards the door (looks like a long "L" pipe). 2screws hold it to the top. Remove the 2 screws while holding the manifold ("L" pipe assembly). Once they are removed, lift the l assembly off (be careful, there is an O-ring, spring and at the end a black rubber disk.
Now remove the brew screen, by holding the screen with your finger and twisting the thumbscrew (remember, thumbscrew), DON'T use the key to install the screen, use your fingers.
Once the screen is out look at where the screen was. There are 2 holes. A big one in the center and a small one to the side.
With the brew unit upside down over the towel, insert a paperclip into the small hole and force anything out the other side. I have gotten worms almost a 1" long from this passage. The paper clip has to go from this side to prevent damage to the seat on the other side.
Clean then reassemble. Brew unit on towel right side up. Drop the crystal ball in first. Then the spring small end first on the crystal ball.
Now the O-ring over the spring, then place the manifold on top of that with the pipe towards the machine. Insert your screws (I turn them backwards a little with a little downward pressure until they feel like they drop into the threads. They should turn down easily, if not back them up a little more ( we are trying to find the old threads) and tighten. Install screen, and tighten with your fingers. The screen just needs to be flush with the bottom of the brew head. That should do it.

Posted on Jan 06, 2010

Testimonial: "This did result in water flowing and coffee being brewed but I still have a problem as the machine is not operating as before - see follow-up comment"

  • 1618 Answers

SOURCE: Machine will not steam

It sounds like the booster boiler is not functioning properly, either the thermostat tripped or the element is damaged.

Posted on Feb 07, 2010

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1 Answer

Is my Coffee Machine dead?

Hi, you should check first the safety contacts (door open detection, brew group inserted detection) that will prevent your machine doing its initialization properly.
If all contacts are OK (check with a multimeter), it might be the electronics board has a failure. If the lights goes on, the power supply seems ok. Try ti figure-out which section is faulty.
Do you have any alarm light on ?

Hope that helps.

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1 Answer

No water/steam coming out of wand

hi there,
do you hear the pump running when you ask for water or steam? You should hear the pump continuously when you ask for hot water, and intermittently when the steam is dispensed.
No hot water or no steam could come from many causes:
valve not working or not actuated (control board), and also the switch that closes when the water knob is turned may be defective.
Do you hear that switch clicking when you open the water knob?
Difficult to help further with so little behaviour information.
Good luck,

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Saeco Vienna digital coffee maker sup 018d after starting display group blocked but on hand this work

The machine's brew unit motor is not working correctly and needs service. A wire may be broken, motor can be burnt, or the power board is not sending enough power to the motor.

Best to bring it to a service center.

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Sorry but this device is specially made to be , so called , NOT FIXED!

You can still contact the shop/store where you bought the product and ask for a repair.

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Saeco Vienna Superautomatica will not make a full cup of coffee

I'm wondering if you had any luck solving this? After 3 years of great coffee, my machine is only making a 1/4 cup or so. All parts are clean. I'm guessing something on the circuit board that the dial is attached to....thanks!

Feb 27, 2010 | Saeco Vienna SuperAutomatica Coffee...

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Could be anything. Grinder, electronic board, motor. If you press the brew button and it flashes but nothing happens, it could be the grinder or electric board.

Has to be sent in and checked unfortunately.

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I think you put the tubes on backwards to the flow meter. The inlet side of the flow meter is by the pump and the exit to the pump is by the water tank. They cross.

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Saeco vienna saying brewunit blocked !

Hi There is a test mode for the Digital and we can see if you have a bad power board. Turn the machine off in back. Push and hold the small coffee button and the menu button (top left) at the same time and while you are holding the buttons turn the machine on. Release the buttons and you should have numbers in the display. If you can push the bottom left button and the machine makes a sound like the motor is moving, turn it off and then back on. If you don't get the message now you should really clean and lube your brew unit.

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