Question about Brother DCP-7060D Laser Multifunction Monochrome Printer

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MY PRINTER NOT PRINTING

Printing copu but print copy not come

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Hello, printer troubleshooting divide into 2 separate section:
1-software
2-hardware

1-in this section you must provide full detail about your computer and printer like OS (windows ,Linux, Mac ,...),which software is using for printing, version of your printer hardware and software,
which driver version and etc...

1-1.if you are using windows make sure you install latest
driver from manufacturer website or DVD (right click on computer icon>click manage>click device manager>click yes if UAC popped up (you need enter password if you are in domain network or if you don't have enough account privilege)>under print queues and Universal serial bus (USB) make sure you see clean USB and printer icon without any red or yellow indicator. if you see little down arrow (right click, then click enable),if you see red or yellow indicator then you have problem with your device driver)
(if you are using USB cable and saw (your USB device is not recognize ,then use another USB cable with shorter length and attach it with back USB port (front USB port sometimes cause problem). if you are using network cable or print server device or windows server as printer spooler then you must troubleshoot using an IT administrator certified man who can understand and solve the issue

1-2.go to the control panel and find administrative tools then click Services (local services in win 8 or you can search it in start (win 7 above)) find Printer Spooler service and try start it. if it started already then click stop then start it again.

2-if you have a hardware issue go to the official printer repair center or go to certified center

note: sometimes USB ,NETWORK, POWER cables ,cause some issues make sure they are working properly

Best regard
Ali karbasian

Posted on Dec 10, 2014

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Posted on Jan 02, 2017

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