Question about HSM Office Equipment & Supplies

1 Answer

HSM 411.2 cross cut shredder only runs in reverse. When paper is inserted it takes approximately 5-8 seconds before the shredder runs. It then runs in reverse for 2-3 seconds. Pressing the forward but

Removed top cover and cleaned off componets with air compressor. No visible sign of paper jam. S/N 290174318

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Top Expert:

    An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

  • HSM Master
  • 35,708 Answers

Inspect and clean underneath as well.

Posted on Dec 09, 2014

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How do you fix the Shredstar PS817c that is stuck in reverse?


If you want to try to resolve the problem yourself I suggest you use their Customer Service to help answer your question: Online Service Portal HSM of America

http://www.hsm.us/service/online-service-portal/

Jul 11, 2014 | HSM 1030 shredstar PS817C Medium-Duty...

1 Answer

Runs in reverse and forward ,when insert paper blades won't let paper in


unplug it and then use compressed air (duster can used for pc's) spray this into unit and into teeth area. This should dislodge any unseen material.. (TIP - don't put any staples or clips in the shredder) even thou it says you can - this can cause a jam as well as not recognize paper. I recommend you get Shredder OIL to use 1 a month to keep your shedder in good condition

Jan 01, 2012 | Royal VF700 Cross-Cut Shredder

1 Answer

Knocking noise when shredding paper


Hello,

Cross-cut shredders require monthly oiling of the cutting cylinders to maintain proper operation. Failure to oil the blades regularly could result in excessive noise during operation.

Oiling Your Shredder's Cutting Blades:

To keep your shredder in top condition, the cutting blades need to be oiled every so often (for frequency, please refer to your owner's manual). We recommend using Powershred® Lubricant or a vegetable-based oil (such as corn or canola) in a non-aerosol container with an extension nozzle.

Caution: Never use flammable synthetic oil, petroleum-based, or aerosol lubricants to oil the cutting blades. Some agents may combust, causing serious injury. NEVER USE WD40.

1. Depress and hold the reverse button down.
2. Put the tip of the oil bottle in the paper entry and make one or two sweeps the length of the entry while squeezing the oil bottle.
3. Move the power switch to Auto (I) position, or depress the manual forward button (depending on model of shredder) and allow the blades to run at least three seconds.
4. Move the power switch to Reverse (R) position and allow it to run for at least three seconds.
5. Repeat steps three and four above at least three times.

I hope the above helps....

Good luck.

Apr 13, 2011 | Fellowes DM8C Cross-Cut Shredder

2 Answers

Should the shredder ever be oiled? if so...where


The frequency of shredder oil applications is determined by a number of factors. First of all cross cut shredders must be oiled more often than strip cut shredders do. A cross cut paper shredder will require regular applications of shredder oil while a strip cut can go for a longer period of time without decreased performance. Secondly, paper shredders that are used more will need more lubrication. A paper shredder under heavy usage will need oil about once every four hours, while one under normal use will only require oil once or twice a month. Most manufacturers recommend oiling the cutters once every 30 minutes of accumulative shredding, but an easy way to remember is just to oil your paper shredder every time you change the bag. The type of material as well as amounts fed at once can also effect performance and lead to the need for oil.

Directions
You should only use specifically designed shredder oil to oil your paper shredder. This oil is designed to lubricate precision heat treated shredder cylinders, and any other lubricant or oil will void the manufacturers warranty. So don't use WD-40 or the like to oil your paper shredder.

Shredder oil can come in both liquid and aerosol varieties. However, the most common is liquid shredder oil.

The first way to oil your shredder is to spray or squirt lubricant into the opening and onto the cutting heads. The oil is packaged in a squeeze bottle and is applied directly onto the cutting head in a fine stream. This is done through the paper entry throat. Take 1-2 seconds to oil from one side of the opening to the other. Turn the machine in reverse for about 10-15 seconds to allow the oil to transfer to all parts of the cutting head. The final step is to shred a few sheets of paper to remove any excess oil.

The other, and perhaps most common, way to oil your paper shredder is illustrated in the image above. Simply spread a small amount of shredder oil onto a piece of paper in a zig-zag type motion. Make sure that you spread the oil over the entire sheet. (NOTE: you don't need to soak the paper in oil, just ensure total and even coverage.) Feed this sheet through the shredder and then operate the machine in the reverse mode for a few seconds. This will make sure the oil is dispersed throughout the shredders cutting cylinders. The final step is to shred a few sheets of paper to remove any excess oil. You may want to repeat this procedure depending on the results, and is recommended for up to three applications to be assured of thorough oiling.

You should oil your cross cut shredder on a regular basis. If you are shredding a small quantity such as only 50 sheets a week or if you are using a small shredder, then you should oil your shredder every other day. If you are shredding a large quantity such as hundreds of sheets, then oil after 30 minutes of usage or after you empty the bag.

Start oiling your paper shredder now. The shredder will run smoother, faster, and put less strain on the overall motor, gears, and bearings.

Dec 16, 2010 | Office Equipment & Supplies

1 Answer

When you put paper in it starts to shred for about 1/4 inch then goes to reverse. No jams that I can see. Can run forward and reverse without paper with no problem. Sensor problem?


No mention of make or model however this holds true for all shredders.... especially if its a "cross-cut" shredder; put some shredder oil onto the cutting shafts where you insert the paper this will help get rid of some of the build-up that occurs due to the shredding process...also give the "eyes" in the middle of the "throat" a clan with a soft cloth( unplug the machine first or it will start to run and take your cloth in.) Occasionaly shrd a sheet of paper with some shredder oil poured directly onto the paper..this will help lubricate the cutting blades. Lastly...only shred up to about 70% of the rated cpacity..this will result in fewer jams an longer machine life.

Oct 19, 2010 | OfficeMax 0M96431 Shredder

2 Answers

Shredder jammed


For any jammed shredder..try the following.. pull backwards on the paper while you switch the machine into reverse. Try not to tear the paper as if there is nothing to hold onto then you can't help the motor.
If this dosn't work then you will have to take the top cover off(after unplugging of course.) and the try to force the paper backwards out of the machine by turnings the cutting blades or gears in the reverse direction.

Jun 04, 2010 | Royal 150MX Cross-Cut Shredder

1 Answer

Aurora AS1512X Cross Cut Shredder


Sounds like the cutter is jammed. Do you ever feed staples or clips in it? Will it reverse? If not, the power borad is burned out.

Jul 24, 2007 | Cross Aurora 15 Sheet Cut Shredder -...

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

367 people viewed this question

Ask a Question

Usually answered in minutes!

Top HSM Office Equipment & Supplies Experts

Andrew Taylor
Andrew Taylor

Level 3 Expert

15704 Answers

ray gallant

Level 3 Expert

45384 Answers

ka4iup
ka4iup

Level 3 Expert

3957 Answers

Are you a HSM Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...