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My dreamax dtt5211 set top box has lost it's sound

The sound has stopped working, Scart cable is ok, the sound is there but very faint with lots of background noise

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Check whether the audio is muted by accidental press at remote control button {Either with TV or with Set-top box}. Enter its sound menu, and check it. If muted, as you know there will be no audio output. If not muted, check the speaker/s. If found OK; check and replace the damaged component/s at its audio output section circuit board. If needy, replace this board as card basis. If you wish to get some details; check the site linked here. Surf the site with patience. Pull up older posts. Surf the site with patience.
http://electronicshelponline.blogspot.com/
http://electro-medical.blogspot.com/

Posted on Dec 09, 2014

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Posted on Jan 02, 2017

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Hi there! I have a 19" Beko Tv about 4 years old. The sound has gone altogether. Picture good though. We have it attached to a freeview top box. Husband saying its the topbox that's faulty. ...


Hi,
I assume that you have attached it via SCART cable...since SCART plugs have 21 pins, and carry video, audio and switching signals ,sometimes a bad connection on either TV side or Top Box side ,the sound goes off first..Make sure your SCART plugs securely fit to either side.
If it does not help pls visit the URL below for further advise before going to blame the Top Box....
Hope this helps! Take care and please Remember to rate/vote and give me
4 Thumbs Up for me to continue for Helping out the Community :)
Thanks

------------
Set-top Box Connection Advisor This page is designed to help you with connecting your Freeview, BT Vision, Virgin Cable, Freesat or Sky satellite set-top box to your home TV system. http://www.radioandtelly.co.uk/connecthelp.php

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1 Answer

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HI if you mean scart connectors on rear of DVD recorder, try swapping scart inputs on DVD recorder and if no joys then on set top box. (some units have 1 input designated for TV and the other for Set top box input)

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Sounds like you cant have set up the scart cables properly. Im unimpressed with BT for not setting it up for you, why didn't they?
Plus you will not need the freeview box if you have BT Vision, so i would take out the freeview box and just connect one end of the Scart lead into the back of the BT Vison box then put the other side of the lead to the Back of the TVs scart socket. Then all you need to do now if change the channel to AV1 OR AV2 or whatever channel you have.

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1 Answer

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Loss of sound is often a SCART connection problem. Check that the SCARTS are pushed in securely. Or if the SCART is old, it may be faulty. Try a newer one, or one that you know is definitely ok.

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I can't imagine your setup. Box, tv and pc speakers?
Typical setup would be box, tv and some kind audio system with optical IN. Correct wiring would be connect box to tv via scart and connect optical cable from BOX to audio system. You have to go from box not from TV since scart connection doesn't carry audio signal. To have TV to output optical audio out you would have to connect it to box via hdmi.

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It appears you may be using a cable type which isnt compatible with stereo. The Coaxial output on a lot of the old VCRs dont always support stereo so that may be your problem right there. i suggest you try connecting the cable box directly to your TV using a scart cable. Scart definately supports stereo audio so if this doesnt give you stereo sound the problem lies within the cable box's audio settings which you should be able to access with your remote.

ope this helps you solve your problem :)
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